Experience

Doctors of Physical Therapy

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Insurance Verification Specialist

  • Oct 2019 - Jul 2022

  Initiated contact with insurance companies for verification of benefits and authorization of outpatient services Extensive knowledge of Medicare and commercial insurance plans Familiarity with EMR software, ICD-10 and CPT coding, Medical Terminology and all patient demographics Ensure and assist patients in obtaining proper insurance referrals and prior authorizations before their visit Outstanding abilities in working as part of a professional team Initiated contact with insurance companies for verification of benefits and authorization of outpatient services Extensive knowledge of Medicare and commercial insurance plans Familiarity with EMR software, ICD-10 and CPT coding, Medical Terminology and all patient demographics Ensure and assist patients in obtaining proper insurance referrals and prior authorizations before their visit Outstanding abilities in working as part of a professional team



Colletii Physical Therapy

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Client Services/Marketing Coordinator

  • Jul 2017 - Oct 2019

  Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing Respond to correspondence efficiently from insurance companies to verify patient's coverage Onboard new customers efficiently by developing database listings, uploading information and related lists Assist with development of event strategies and tactile plans to promote accomplishment of marketing goals Create professional business correspondence… Show more Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing Respond to correspondence efficiently from insurance companies to verify patient's coverage Onboard new customers efficiently by developing database listings, uploading information and related lists Assist with development of event strategies and tactile plans to promote accomplishment of marketing goals Create professional business correspondence, promotional flyers, spreadsheets and presentations Show less Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing Respond to correspondence efficiently from insurance companies to verify patient's coverage Onboard new customers efficiently by developing database listings, uploading information and related lists Assist with development of event strategies and tactile plans to promote accomplishment of marketing goals Create professional business correspondence… Show more Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing Respond to correspondence efficiently from insurance companies to verify patient's coverage Onboard new customers efficiently by developing database listings, uploading information and related lists Assist with development of event strategies and tactile plans to promote accomplishment of marketing goals Create professional business correspondence, promotional flyers, spreadsheets and presentations Show less



Steps Performing Arts

• New Zealand
• Health, Wellness & Fitness
• 1 - 100 Employee

• Assistant Office Manager

  • Aug 2012 - Aug 2017

  Greeted visitors and customers professionally and provided friendly, knowledgeable assistance Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction Answered phone calls to field inquiries from clients, vendors and various callers seeking information Entered daily data in computer systems and documented office activities Created professional business documents, such as special event flyers and year end show details Greeted visitors and customers professionally and provided friendly, knowledgeable assistance Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction Answered phone calls to field inquiries from clients, vendors and various callers seeking information Entered daily data in computer systems and documented office activities Created professional business documents, such as special event flyers and year end show details



Grainger

• United States
• Oil and Gas
• 1 - 100 Employee

• Business Development Coordinator

  • Feb 1997 - May 2003

  Assisted field management in handling National Account customer strategies, development and implementation Supervised, trained and developed Customer Specialists Positions Coordinated all aspects of account maintenance from setting up accounts, tracking and pricing Performed research for potential national accounts

• Sr. Product Line Specialist

  • Jan 1995 - Feb 1997

  Worked as a liaison between the international department and 60 suppliers to implement exporting of product to Mexico/Canada branches and customers Planned and designed the electrical section of the bi-monthly flyer Coordinated catalog product process, including new item additions, supplier corrections and team member participation