Senior System Engineer

• May 2023 - Present

Senior System Engineer

• Sep 2019 - Apr 2023

1. Provides Mobile Digital Banking support such as Mercantile Bank(Rainbow App, eKYC, and Internet Banking) and Dutch Bangla Bank Nexuspay.2. Provides 1st Level tier support for smooth delivery and Log analysis to mitigate the issues.3. Deliver the release package and deploy it on Linux Server within the timeline. 4. Monitoring the system services from the ELK and sharing the incident report.5. Experience in Linux Unix-based OS installation, troubleshooting, required necessary package installation, and folder structure deployed and configuration within the timeline.6. Experienced to install and configuring with clustering Apache HTTPD, Nginx, HAproxy, RabbitMQ, Apache Kafka, Docker, and Redis for High Availability Service.7. Experienced in Atlassian Jira service to maintain the Internal ticket issuing for the specific project and shared the status of the tickets. 8. Experienced to use server access tools such as WinSCP, winsshterm, mobaxterm to process work tasks smoothly.9. Worked Experienced in new feature integration in the mobile financial system such as e-commerce, add money, Show less

Asst.System Engineer

• Sep 2019 - Sep 2019

Asst. Officer, IT

• Oct 2018 - Sep 2019

System Administrator

• Oct 2017 - Jul 2018

Windows Server 2008 R2 Maintenance & Check. Nice ERP Business + Nice Hotel Management Software Support to all user's. Printer's and all peripheral devices support & maintenance. Outlook mail setup & support. Microsoft Office setup & troubleshoot support. Microsoft Windows Operating system installation and hand's on experienced Other OS like Linux, Mac OS. Zkteco Time Attendance device setup, support & maintenance. CCTV surveillance system setup and support. Sound system check & support(TOA, Bosch). Projector setup and support. Experienced in Mikrotik router, Access point & WiFi extender Installation support. Entry level support and setup new IP phone ( Esence+ Fanvil+ CISCO) on Elastix server system. Bandwidth checking up-link. Show less

IT Excutive

• Aug 2017 - Jul 2018

To support door to door clients PC or Laptops. Outlook E-Mail configuration and installation support ,Hands-on experience with Windows/Linux/Mac OS environments, PC user's account setup and admin credential, Printers, scanners and Photo Copier machine setup and installation, Internet connectivity checked up-link or down-link, Router setup and configuration, Access point setup and configure( TP-Link, Netgear, Mikrotik Cap etc.), IP Phone troubleshooting and configuration on Elastix Linux IP phone system, CCTV camera setup, installation and monitor on PC and Mobile device, To support Zkteco Time attendance Software installation and maintenance issue. Microsoft Office Program issue,Ability to diagnose and troubleshoot basic technical issues Show less