Kratinos Socratous

General Manager at Capo Bay Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Limassol, Cyprus, CY

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Experience

    • Cyprus
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Jan 2023 - Present

      Protaras, Famagusta, Cyprus

    • Hospitality Consultant | Business Development
      • Dec 2021 - Present

      Cyprus

    • Cyprus
    • Hospitality
    • 100 - 200 Employee
    • Chief Commercial Officer
      • Jun 2021 - Nov 2021

      Cyprus Ensured to keep Kanika Hotels & Resorts and its commercial partners well-connected. With an emphasis on operational excellence, I oversaw the company's commercial activities from beginning to end. I implemented prescribed duties in accordance with the strategic goals, annual revenue targets, and annual operational budgets of the organisation. I was in charge of all aspects of marketing operations monitoring, brand development, revenue management, sales improvement, and business growth. For the… Show more Ensured to keep Kanika Hotels & Resorts and its commercial partners well-connected. With an emphasis on operational excellence, I oversaw the company's commercial activities from beginning to end. I implemented prescribed duties in accordance with the strategic goals, annual revenue targets, and annual operational budgets of the organisation. I was in charge of all aspects of marketing operations monitoring, brand development, revenue management, sales improvement, and business growth. For the purpose of achieving the intended results, I devised, developed, and implemented commercial strategies and annual operating plans. I was in responsible for managing the annual operating planning cycle for the commercial department with a team of over 30 associates. Below are some of my key accomplishments: • Accomplished defined goals in compliance with annual operational budgets. • Competed all B2B contracting for summer 2022 and initiated all related promotional activities. • Succeeded in recovering major part of budgetary goals for COVID-19 affected summer 2021 season. • Enhanced brand awareness in all key destinations in accordance with company’s strategic expansion goals. • Promoted Kanika Hotels & Resorts management services and investment schemes to hotel owners and investors. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director Of Sales & Marketing
      • Aug 2016 - May 2021

      Limassol (Lemesos), Cyprus Parklane, a Luxury Collection Resort & Spa I was in charge of all facets of sales and marketing in order to see the company grow over time. I control of a twenty-person sales and marketing team that I led to great success. I maintained business relationships with Marriott's regional digital field marketing centre, social media agency, and PR and communication agencies in the United Kingdom, Germany, and Russia. Additionally, I collaborated with Marriott International's global sales… Show more Parklane, a Luxury Collection Resort & Spa I was in charge of all facets of sales and marketing in order to see the company grow over time. I control of a twenty-person sales and marketing team that I led to great success. I maintained business relationships with Marriott's regional digital field marketing centre, social media agency, and PR and communication agencies in the United Kingdom, Germany, and Russia. Additionally, I collaborated with Marriott International's global sales offices in their regional sales and marketing team (GSO). I worked with Marriott International's sales and marketing team to implement pre-opening procedures. Following are some of my key achievements: • Achieved targeted objectives in coordination with reservations and revenue managers. • Met and exceeded pre-agreed goals by developing and evaluating pricing strategies for hotel. • Ensured successful launch of Parklane, a Luxury Collection Resort & Spa, in summer 2019 season. • Accelerated sales volume and increased profitability by formulating and implementing future-focused business tactics. Show less

    • Greece
    • Hospitality
    • 400 - 500 Employee
    • Group Director Of Sales & Marketing
      • Nov 2014 - Oct 2015

      Thessaloniki, Central Macedonia, Greece Responsibilities • Reporting to the Chief Executive Officer, in charge of Sales & Marketing, Central Reservations, Revenue Manager. • Directing an S&M team comprising of 8 persons, a CRS team with 5 persons, as well as PR agencies in the United Kingdom, Germany, France, and Russia. • Developed and implemented a business plan and sales strategy as part of the annual budget, in order to meet and exceed sales goals and profitability. • Implemented rates strategy through competitive… Show more Responsibilities • Reporting to the Chief Executive Officer, in charge of Sales & Marketing, Central Reservations, Revenue Manager. • Directing an S&M team comprising of 8 persons, a CRS team with 5 persons, as well as PR agencies in the United Kingdom, Germany, France, and Russia. • Developed and implemented a business plan and sales strategy as part of the annual budget, in order to meet and exceed sales goals and profitability. • Implemented rates strategy through competitive data review and demand analysis. • Monitored market intelligence for trends and competition in order to provide market lead perspectives, emerging trends, tools and techniques to develop and promote the properties. • Established and monitored the pricing strategy of the hotel in order to ensure that the pre-agreed targets are met accordingly. Major Accomplishments • Contributed to the successful launch of Ikos Resorts, as well as the rebranding of the (4*) Oceania Club to the (5*) Ikos Oceania, and the brand-new opening of the (5*) Ikos Olivia (top rankings in all quality review sites with quality performance scores +94% and exceeded their financial targets with +38% EBITDA returns). • For both new property openings, we managed to exceed our extremely challenging budget on occupancy, turnover, and EBITDA. • Successfully launched the very niche Infinite Lifestyle concept, an all-inclusive which ´broke the rules´ of the hospitality industry in Europe, with 6 restaurant outlets (4 of which are a-la-carte with Michelin Star designed menus), a master wine list comprising of up to 300 wine labels, 24hr room service with a full menu to choose from, fully stocked minibar, which is replenished daily, and all non-motorized watersports included in one´s accommodation package. Show less

    • Hospitality
    • 700 & Above Employee
    • Hotel Executive Assistant Manager/Resort Director Of Sales & Marketing
      • Jan 2012 - Oct 2014

      Cyprus Responsibilities • Reporting to the Resort General Manager, in charge of Sales & Marketing (IC Hotel, AH Holiday Residences, Golf, Tennis academy, Spa). • Reporting to the Resort General Manager, as the IC Hotel´s Executive Assistant Manager in charge of the Rooms Division. • Directed an S&M team comprising of 10 persons, a CRM team with 4 persons, as well as the Front Office, and Housekeeping departments. • Prepared, managed and directed the global marketing and sales campaign… Show more Responsibilities • Reporting to the Resort General Manager, in charge of Sales & Marketing (IC Hotel, AH Holiday Residences, Golf, Tennis academy, Spa). • Reporting to the Resort General Manager, as the IC Hotel´s Executive Assistant Manager in charge of the Rooms Division. • Directed an S&M team comprising of 10 persons, a CRM team with 4 persons, as well as the Front Office, and Housekeeping departments. • Prepared, managed and directed the global marketing and sales campaign to ensure that the hotel has the needed exposure in all relevant markets and segments. • Focused on the on-going marketing and sales activities of the InterContinental Cyprus to achieve the planned forecasts. • Established and monitored the pricing strategy of the hotel in order to ensure that the pre-agreed targets are met accordingly. • Supported and directed the Hotel Revenue Room process and ensured that appropriate hotel needs were communicated to the Resort General Manager. • Was responsible for the preparation of the annual marketing plans and budgets. Major Accomplishments • Oversaw the successful integration of the Sales & Marketing, as well as Reservation departments of the previously independent resort elements – the hotel, residences, golf, spa – into one, and headed by one Resort DOSM. • Successfully launched an upmarket all-inclusive option, which was my initiative in order to create additional demand to the hotel. • Increased the international golf business through our travel trade partners significantly through the securing of a common wholesale rate agreement through the 4 golf clubs in the Paphos region. • Contributed to including the AH Holiday Residences in niche tour operators programs, as well as to creating additional awareness through an extensive social media campaign, both resulting in a significant increase in business. Show less

    • Cyprus
    • Hospitality
    • 1 - 100 Employee
    • Group Director Of Sales & Marketing
      • Nov 2006 - Dec 2011

      Cyprus Elysium (Paphos, Cyprus) Mediterranean Beach Hotel (Limassol, Cyprus)

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director Of Business Development
      • Jan 2004 - Oct 2006

      Cyprus Le Meridien Limassol Spa & Resort

    • Hospitality
    • 700 & Above Employee
    • Director Of Sales & Marketing
      • Aug 2003 - Jan 2004

      Paphos District, Cyprus InterContinental Aphrodite Hills Resort Hotel (Paphos, Cyprus) - Pre-Opening Stage

    • Cyprus
    • Hospitality
    • 1 - 100 Employee
    • Group Sales & Marketing Manager
      • Apr 1998 - Aug 2003

      Cyprus Elysium (Paphos, Cyprus) - Pre/Post-Opening Stages Mediterranean Beach Hotel (Limassol, Cyprus)

    • Hospitality
    • 700 & Above Employee
    • Sales & Marketing Manager
      • Apr 1995 - Mar 1998

      Cyprus Le Meridien Limassol

    • Sales Manager
      • Jan 1994 - Dec 1994

      Cyprus

    • Cyprus
    • Hospitality
    • 100 - 200 Employee
    • Assistant Hotel Manager
      • Jan 1993 - Dec 1993

      Cyprus Nausicaa Beach Hotel

    • Trainee Manager (Food & Beverage)
      • Jul 1992 - Dec 1992

      Cyprus Poseidonia Beach Hotel

    • United States
    • Hospitality
    • 700 & Above Employee
    • Trainee Manager (Rooms Division)
      • Jan 1992 - Jun 1992

      Cyprus Sheraton Limassol Resort & Pleasure Harbor

    • United States
    • Hospitality
    • 700 & Above Employee
    • Trainee Manager (Food & Beverage)
      • Jul 1991 - Dec 1991

      Nigeria Noga Hilton Abuja

Education

  • University of Houston, Conrad N. Hilton College of Hotel and Restaurant Management
    Bachelor's degree, Hotel, Motel, and Restaurant Management
    1988 - 1991
  • Louisiana State University
    Business Management
    1986 - 1988
  • Millfield School
    GCE O & A Levels
    1980 - 1986

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