Kraig Hoffmann
Training Support Specialist at Delaware Department of Human Resources- Claim this Profile
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Experience
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Delaware Department of Human Resources
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United States
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Human Resources Services
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1 - 100 Employee
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Training Support Specialist
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Jul 2023 - Present
New Castle, Delaware, United States •Represent DHR's Division of Training and HR Solutions •Support DHR's training and development platform, the Delaware Learning Center (DLC), by providing troubleshooting and education on different training issues. •Report to administration on problems concerning the DLC as well as resolution of diagnosed problems. •Assist with creating training material such as videos, curriculums, and tests to demonstrate employee knowledge of their duties and address any questions or… Show more •Represent DHR's Division of Training and HR Solutions •Support DHR's training and development platform, the Delaware Learning Center (DLC), by providing troubleshooting and education on different training issues. •Report to administration on problems concerning the DLC as well as resolution of diagnosed problems. •Assist with creating training material such as videos, curriculums, and tests to demonstrate employee knowledge of their duties and address any questions or concerns arised. Show less
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Walgreens
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United States
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Retail
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100 - 200 Employee
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Customer Service Associate
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Sep 2017 - Present
Wilmington, Delaware, United States Responsible for operating cash register, tracking inventory, maintaining store appearance and environment, working as a team, and providing exceptional service to every customer and vendor with the goal of creating a positive atmosphere for every constituent we serve. Received employee of the month twice during my time here
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Education
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Wilmington University
Bachelor's degree, Human Resources Management and Services -
Delaware Technical Community College
Associate's degree, Business Management -
Mount Pleasant High School
High School Diploma