Experience

NYC Ferry

• United States
• Hospitality
• 1 - 100 Employee

• Operations Analyst

  • May 2018 - Present

  Under administrative direction, plans, organizes, reviews, and evaluates day-to-day operations. Assists with generating daily, weekly, monthly reports to ensure performance compliance according to the NYCEDC City Wide Contract, provide real time notifications to division directors, and other functional groups within the company. Performs related work as assigned by Director of Operations, Facilities and Support Services. Promotes and provides quality service.

• Social Media Coordinator

  • May 2017 - May 2018

  - Manage the day-to-day operations for NYC Ferry’s social media team- Oversee engagement strategy - Develop and maintain best practices to help grow audience and drive engagement- Pitch social ideas and creates strategy for special projects- Work collaboratively with analytics to help best strategy and practices- Collaborates across digital and operational teams to integrate social and editorial content- Builds and develop rider relationships- Design rider-specific presentations to strategically leverage promotions Show less



Planned Parenthood Federation of America

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Contact Agent

  • Oct 2014 - Mar 2017

  - Communicated electronically with hundreds of customers a day about health related issues -Demonstrated ability to multitask managing up to three conversations online at once - Identify behaviors that tend to promote or comprise health - Recognized common issues and patterns and help make corrections where applicable - Promoted awareness of the safer sex and health services - Communicated electronically with hundreds of customers a day about health related issues -Demonstrated ability to multitask managing up to three conversations online at once - Identify behaviors that tend to promote or comprise health - Recognized common issues and patterns and help make corrections where applicable - Promoted awareness of the safer sex and health services



Power Home Remodeling

• United States
• Consumer Services
• 700 & Above Employee

• Sales And Marketing Specialist

  • Aug 2013 - Sep 2014

  - Developed new sales and marketing strategies - Developed and delivered marketing presentations to target customers - Directly interacted with potential clients regarding exterior projects on homes - Built and developed customer relationships - Met and exceed the selling quota through business-to-customer sales - Set appointments and created schedules for a more fluid work environment - Executed sales plan - Provided leadership and facilitated collaboration between sales team and management Show less