Experience

Coastal Dispensary

• United States
• 1 - 100 Employee

• Inventory Control Manager - Storefront

  • Jul 2020 - Present

  - Oversee the entire product inventory for Coastal Dispensary Storefront, including weekly product compliance audits and online menus-Coordinate with vendors for promotioal units, media campaigns, and purchasing- Create new Metrc manifests in order to distribute inventory between dispensaries and licensing facilities-Responsible for FlowHub maintenance and product recategorization- Organize dispensary vault based on product and adjust packages for inventory discrepancies- Responsible for cateloging and archiving all logs - File manifests, invoices, and Certificates of Analysis with corresponding RFIDs in filing cabinets according to compliance standards- Generate daily reports for vendors regarding inventory movement - Train new inventory specialists according to established SOP’s and BCC guidelines- Coordinate with the Bureau of Cannabis Control regarding vendor recalls and improper adjustments of items based on discrepancies in inventory systems- Assist in demand planning for storefront with every vendor featured at that location- Research new product and vendors to recommend to management based on market trends- Generate spreadsheets to share with vendors based on current inventory to reflect future ordering- Manage Weedmaps and IHeartJane online ordering systems for Coastal Dispensary Weedmaps and IHeartJane- Design and update Divvy Digital menus in storefront with product name, category, and brand. Show less

• Inventory Control Manager - Delivery

  • Mar 2020 - Aug 2020

  - Manage the entire cannabis product inventory for Coastal Dispensary Delivery service for all 3 locations (Santa Barbara, Lompoc and Santa Maria, Ventura and Oxnard)- Perform all duties of concurrent Inventory Control Specialist position at Coastal Dispensary Santa Barbara storefront location, but in management role (importing and receiving product within Metrc and Flowhub, communicating with vendors, inspecting product following CA compliance standards, inventory audits)- Create and publish promotional sales for the store within Flowhub- Add new suppliers: upload licensing, applications, W-9s, and seller permits into Flowhub- Trained replacements when moved to Inventory Control Manager position at Coastal Dispensary Storefront- Compliance regulations for importing and receiving product using required software and databases- How to make and edit online menus with Olla, Dutchie, and Weedmaps critical for success of delivery sales on digital ordering platforms- Operate the dispatch call center and directed daily operations for delivery drivers- Oversee delivery car product inventories to ensure correct menus online (using Dutchie system) and to maximize kit car efficiency, service range, and sales- Answer phone and text customers regarding orders and interact to initiate new customer accounts- Verify IDs and medical marijuana cards- Use Springbig marketing platform to track customer points for the company Reward Loyalty program- Optimize delivery routes in Onfleet software system based on location and inventory quantity in vehicle- Track delivery cars using GPS so customers can check on delivery with provided phone link- Fulfill orders specific to each driver and ensure they have correct items before sending on route Show less

• Inventory Control Specialist

  • Feb 2020 - Jul 2020

  - Work directly with Inventory Control Manager to oversee cannabis product inventory of entire storefront- Advanced understanding of CDFA and BCC regulations regarding California Cannabis Track and Trace- Create Excel spreadsheets to log inventory and order products using Leaflink based on current supply after consulting management- Coordinate with vendors to receive product based on CA compliance standards- Work 6 days a week including weekends, consistently more than 8 hours per day- Trained in and mastered the following software systems for inventory, POS, and online ordering platforms: Metrc, Flowhub, Olla, Dutchie, Divvy Digital, Weedmaps, Headset, Leaflink- Receiving product from vendors: Sign vendors in with badge and unpack all the boxes to ensure all quantities and labels are compliant- Check Metrc for wholesale pricing along with Metrc ID tags and RFID codes- Verify excise payment and facilitate payment to vendors- Reject non-compliant product: coordinate with vendor to produce new Metrc manifest and new invoice with corrected total for accounts payable- Create and receive manifests and submit purchasing sheets- Import received product into dispensary software systems on a daily basis- Run weekly audits in Metrc comparing product quantities in Flowhub. Submit and approve discrepancies after reviewing inventory log and records referencing sales- Print and label products according to CA labeling compliance standards- Make labels for products: in charge of printing from Flowhub and ensuring all qualifiers are correct while importing - Responsible for daily Metrc data entry of all products, printing tags and ordering supplies- Chosen to assist in setup of dispensary inventory vault at new Lompoc location to prepare for grand opening- Established and communicated inventory procedures to employees while setting up vault and storefront- Used visual merchandising for displays and stickering product to enhance customer experience Show less

• Budtender

  • Jul 2019 - Feb 2020

  - Daily compliance with dispensary policies: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules- Assist with weekly audit of dispensary inventory, specifically checking inventory on the sales floor and display cases, noting discrepancies when adjusting and moving product- Trained in checking-in medical and recreational patients to comply with with state cannabis regulations- Apply visual merchandising during setup of store displays and apparel based on vendors and current inventory- Helped maintain store sanitation logs and cleanliness following Covid-19 guidelines- Medical cannabis experience: Educate customers on products based on individual needs- Identifying and targeting customer goals and ailments and working toward providing a solution based on available products- Trained in medical and recreational cannabis knowledge, specifically the effects of different products on the endocannabinoid system- Provide excellent customer service and enthusiasm when assisting customers with understanding product benefits and offerings- Highest sales and fastest transaction rate in company within first 6 months of employment- Well-versed in operating registers to checkout customers using Flowhub POS system- Worked the pickup delivery window using the Dutchie online ordering platform- Count and maintain register box at the end of every business day- Operated the reception desk to check and verify IDs and medical licenses/cards, answered calls- Trained in Springbig software system for tracking customer Loyalty Rewards Show less



Backyard Bowls

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Team Lead & Customer Service Representative

  • Mar 2019 - Oct 2019

  - Responsible for store operations and opening/closing procedures during store hours - Trained in POS and delivery service systems to process transactions and monitor sales - Handled cash deposits and weekly pick ups - Trained in purchasing and receiving bulk orders of inventory - Worked with management to increase sales and decrease labor hours - Manage a team of employees by giving instructions and tasks to run as efficiently as possible - Responsible for managing on-call shifts and sending employees on breaks - Assisted with facility maintenance and troubleshooting any mechanical or technological repair - Daily compliance with all company policies including inventory tracking and food regulations - Prepare and serve acai bowls and other vegan food items based on dietary preference Show less



UCSB Central Coast Information Center

• Archaeological Recordkeeping Intern

  • Jul 2018 - Sep 2018

  -Managing the inventory of archeological and historic resource data for Santa Barbara and San Luis Obispo Counties -Scanned, digitized, and processed copies of archaeological reports -Integrated site and report data into the CCIC central database while following cultural resource recording protocols -Used GIS to interpret and edit existing maps within archaeological reports, specifically recording exact site locations -Compiled and summarized data using Excel -Managing the inventory of archeological and historic resource data for Santa Barbara and San Luis Obispo Counties -Scanned, digitized, and processed copies of archaeological reports -Integrated site and report data into the CCIC central database while following cultural resource recording protocols -Used GIS to interpret and edit existing maps within archaeological reports, specifically recording exact site locations -Compiled and summarized data using Excel



24hr Tan

• United States
• 1 - 100 Employee

• Assistant Manager & Spray Tan Technician

  • Oct 2017 - Jun 2018

  -Interacted directly and coordinated with store owner regarding daily operation of the business -Signed up new customers in the Salon Touch computer system and obtained client fingerprints to create custom ID cards for after-hours access -Engaged with customers in a friendly, professional manner -Trained in using POS software to process cash and credit card transactions -Managed the front desk, operated the telephone, and handled the store email and social media accounts -Trained new hires in all aspects of the salon’s daily operation and responsibilities, including spray tan techniques and tanning bed procedures -Created promotions and advertisements for special events using Word and Photoshop -Used customer service skills to sell spray tanning packages, tanning booth packages, products, and tanning safety equipment on a daily basis -Applied tanning solution to clients skin safely and effectively using a HVLP spray tanning system -Customized airbrush spray and mixed solution to match client’s preference and skin tone -Provided consultation for spray tanning services for a wide range of events including bridal parties, photo shoots, weddings, and Prom -Knowledge of safety, sanitation, and cleaning protocols for HVLP spray tanning system and tanning beds -Scheduled spray tanning appointments and educated clients on proper spray tanning preparation -Took inventory and stock of store products -Organized files with customers contact and profile information Show less



UCSB Housing, Dining, & Auxiliary Enterprises

• United States
• Higher Education
• 100 - 200 Employee

• National Communications Coordinator

  • Feb 2014 - Jun 2015

  -Served as direct liaison between the PACURH conference region and their affiliated campuses-Created comprehensive conference bid and financial budget for both PACURH and NACURH-Developed workshops for national and regional conferences for social justice and diversity issues-Scheduled event spaces, hired keynote speakers, coordinated with hotels and other organizations, created daily agendas for attendees-Obtained sponsorships and support from local and national organizations -Handled weekly updates of all campuses and residence halls on all regional and national legislation passed via business calls and video chat-Gave weekly written reports to project advisors -Served as the delegation chair for the UCSB campus at regional and national conferences-Trained and prepared delegation for conferences and assisted in conference presenting-Presented at PACURH 2013 and NACURH 2014 on leadership and disabilities on college campuses-Served as parliamentarian for UCSB's RHA Executive board, Finance board, and Coordinating board-Supervised and trained newly elected residential hall officials in program planning, public relations, financial protocols, organizational goals, and developing leadership skills-Planned and organized campus-wide collaborative programs, including All Hall Ball, All Hall Brawl, All Hall Talent Show, Ice Cream Social, and Far Side Fright Fest carnival-Approved and supervised funding for over 120+ Residential Assistants-Oversaw, scheduled, and budgeted over 50 events for RHA's Annual Week of Welcome, which catered 5,000 residents-Served as a direct marketing representative for UCSB's annual Bed Linens program-Served as a direct public relations contact for RHA's Welcome and Final Kits which achieved over $15,000 in profit-Responsible for coordinating delivery and assembly of RHA's Welcome and Final Kits Show less

• Student Leadership and Development Intern

  • Jun 2014 - Sep 2014

  -Prepared the entire school year calendar for the RHA Coordinating Board, planning and scheduling university and residence hall events-Lead and organized over 20 educational and non-educational programs such as the Santa Catalina Pool Party, Acappella Night, and Stargazing and Cliff Education with local wildlife and safety guides-Planned key Week of Welcome events that were attended by 6,000+ students-Worked alongside UCSB's Housing and Operations to plan and lead project development of student store in the Santa Catalina residential hall-Drafted bid proposals for possible future conferences-Organized, planned events, and scheduled weekly meetings with project supervisors-Worked alongside and managed FSSP Resident Assistants in planning programs that were inclusive and relevant to residential life-Attended Leadership and Development seminars with keynote speakers to expand leadership skills-Took inventory of Residence Halls Association's storage closets and reorganized and purchased equipment Show less

• RHA Representative at Large

  • Sep 2013 - Jun 2014

  -Represented the social, programming, environmental, and financial requests and interests of over 500 students living within the Residence Halls -Assessed financial and non-financial decisions impacting over 5,000 residents-Conceptualized and budgeted large-scale programs targeting over 2,000 residents -Served as liaison between students and Housing & Residential Services -Received comprehensive training on conflict resolution, peer, counseling, inclusive language, professionalism, and ethics.-Organized, planned, and facilitated various social and education programs for residents based on community need and interest -Supported and assisted Hall Councils in planning events, creating budgets, and leading weekly meetings-Created, revised, and presented via Excel and weekly Powerpoints key programs, financial requests, and minutes taken at meeting-Presented and trained residents on the use of Parliamentary Procedure -Oversaw, scheduled, and attended over 45 events at residence halls on campus-Planned, scheduled, and budgeted programs during Week of Welcome, which catered to over 5,000 students Show less



UCSB Davidson Library

• Shipping Receiving Clerk

  • Sep 2012 - Jun 2015

  -Shipped and received all domestic/international mail and packages from postal carrier services going in and out of UCSB Davidson Library -Delivered mail directly to library personnel, special collections, and all other libraries on campus -Responsible for receiving and shipping all domestic and international library loan books -Entered book and media data into FedEx computer system to create shipping labels -Shipped and received all domestic/international mail and packages from postal carrier services going in and out of UCSB Davidson Library -Delivered mail directly to library personnel, special collections, and all other libraries on campus -Responsible for receiving and shipping all domestic and international library loan books -Entered book and media data into FedEx computer system to create shipping labels

• Multicultural Awareness Chair

  • Sep 2012 - Jun 2013

  -Involved in multicultural trainings about racism, sexism, and other discrimination that take place in the residence halls and on campus -Planned, managed, and coordinated three major events in the 6 residence halls totaling 1,500 people -Attended hall council meetings and executive board meetings -One-on-one meetings with assistant resident directors of residence halls to plan program and assess progress -Involved in multicultural trainings about racism, sexism, and other discrimination that take place in the residence halls and on campus -Planned, managed, and coordinated three major events in the 6 residence halls totaling 1,500 people -Attended hall council meetings and executive board meetings -One-on-one meetings with assistant resident directors of residence halls to plan program and assess progress



West Forsyth Football

• United States
• Civic and Social Organizations

• Medical Manager

  • Sep 2008 - Jun 2012

  -In charge of medical operations team in support of high school football organization -Managed medical preparations for all practices, games, and traveling tournaments -Trained in Basic First Aid and how to respond in emergency medical situations (concussions, broken bones, CPR, seizures, allergeic reactions, dehydration) -On the field for medical emergencies and half-time injury maintenance -Trained subordinates in all aspects of medical operations -Physical therapy of players (exercises and movements, ice baths, taping, STEM electrical muscle therapy) Show less