Experience

SP Armada Oil Exploration Private Limited

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Manager

  • Apr 2014 - Present

  Working as a Logistics Manager Working as a Logistics Manager



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Asst. Manager

  • Jun 2011 - Aug 2013

  Asst. Manager – Customer Service OICC •Review and approval of SOP & clearance quote(s) from the customers and maintenance of records for the same. •Close monitoring and tracking/ follow-up for arrival status of critical material with logistics teams of the supplier, Air cargo handlers & Sea cargo handlers. •100% compliance to Customs Clearances and other legal as well statutory requirements. • Planning and scheduling of clearance and movement of shipments on a day to day basis. • Communication of anomalies in the BoE to all the business partners and taking necessary actions for the resolution of the same. • Close monitoring & follow up with operations team to ensure timely outward movement of goods and achievement of committed delivery targets. •Coordinating with various internal teams for a seamless workflow. •Updating MIS reports and providing feedback to the customers. •Updating the daily clearance reports and sharing the same with customers. •Coordinating with overseas teams and updating the status of DDP & DDU shipments to avoid any conflicts at a later stage. •Ensuring that all the relevant and completed documents along with the correct invoices are sent to customers thereby maintaining high standards of quality service. •Monitoring the receipt of payments from various customers and taking necessary actions like sending reminders or other legal actions in case of defaulters. •Finding and establishing new customer bases thereby expanding the business. Show less



CEVA Logistics

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service

  • Jan 2011 - Jun 2011

  •Coordinating with the operations team and customers to arrange for timely & hassle free delivery of material. •Sending notifications to customers; notifying them about the status of their shipments. •Monitoring/ tracking of incoming shipments and identification and elimination of reasons of current/ potential delays. •Coordinating with operations team for getting the documents released and sent to agents/ customers. •Close monitoring & follow up with operations team to ensure timely outward movement of goods and achievement of committed delivery targets. •Receiving customers’ feedback/ complaints, re-routing/ escalating the same to the concerned department for quick resolution. •Maintaining the records of customer feedback/ complaints received and generating MIS reports for tracking the status of the received feedback/ complaints. Show less



DHL Lemuir Logisics Pvt. Ltd.

• Chennai

• Senior Executive

  • Aug 1999 - Jan 2011

  •Sending notifications to customers; notifying them about the status of their shipments. •Review and verification of documents, communicating the anomalies to the customer(s) on through verification of documents the same will be handed over to EDI team for checklist preparation •Close monitoring and tracking/ follow-up for arrival status of critical material with logistics teams of the supplier, Air cargo handlers & Sea cargo handlers. •Coordinating with the clearance team, ensuring smooth and timely clearance of the material. Also communicating any problems to the concerned. •Planning and scheduling of clearance and movement of shipments on a day to day basis. •Communicating the transport details (vehicle no., ETA) to customers after clearance and shipping. Show less