Chief of Human Resources

• Feb 2020 - Present

HR Specialist, SME (Contractor)

• Jun 2019 - Jan 2020

Office of the Inspector General Office of the Inspector General

SME HR/FMLA (Contractor)

• May 2018 - Nov 2018

Consultant for Baltimore County government. Responsible for the review of FMLA policies and procedures for all county agencies.  Provide in-depth analysis and review of current “As Is” FMLA practices and policies of county government agencies including but not limited to general administration, comprehensive case management, and program compliance with federal law, County policy, and collective bargaining agreements.  Provide practical, nonpartisan advice and evidence-based… Show more Consultant for Baltimore County government. Responsible for the review of FMLA policies and procedures for all county agencies.  Provide in-depth analysis and review of current “As Is” FMLA practices and policies of county government agencies including but not limited to general administration, comprehensive case management, and program compliance with federal law, County policy, and collective bargaining agreements.  Provide practical, nonpartisan advice and evidence-based strategies based on nationwide best practices as to how FMLA should be managed (i.e. “To Be” state) across agencies.  Advises on the development of reporting metrics and analytics of all leave cases. Provides written reports of analysis and work closely with designated County personnel to communicate findings and recommendations per the County’s requirements.  Provide additional follow up analysis, assessments, and/or reporting based on continuous needs of senior County officials. Show less Consultant for Baltimore County government. Responsible for the review of FMLA policies and procedures for all county agencies.  Provide in-depth analysis and review of current “As Is” FMLA practices and policies of county government agencies including but not limited to general administration, comprehensive case management, and program compliance with federal law, County policy, and collective bargaining agreements.  Provide practical, nonpartisan advice and evidence-based… Show more Consultant for Baltimore County government. Responsible for the review of FMLA policies and procedures for all county agencies.  Provide in-depth analysis and review of current “As Is” FMLA practices and policies of county government agencies including but not limited to general administration, comprehensive case management, and program compliance with federal law, County policy, and collective bargaining agreements.  Provide practical, nonpartisan advice and evidence-based strategies based on nationwide best practices as to how FMLA should be managed (i.e. “To Be” state) across agencies.  Advises on the development of reporting metrics and analytics of all leave cases. Provides written reports of analysis and work closely with designated County personnel to communicate findings and recommendations per the County’s requirements.  Provide additional follow up analysis, assessments, and/or reporting based on continuous needs of senior County officials. Show less

Director of Human Resources (Contractor)

• Oct 2017 - May 2018

 Responsible for all Human Resource operations for company which services federal contracts.  Human Resource Executive serving over 1000 armed and unarmed officers.  Reports to the CEO.  Manage one (1) Human Resources Specialist  Directs all benefits (Medical, Dental, Vision Insurance, H&W, Life Insurance, Annual Leave, 401K, etc.)  Directly oversees Union collective bargaining negotiations for six different unions.  Manages an HR budget of… Show more  Responsible for all Human Resource operations for company which services federal contracts.  Human Resource Executive serving over 1000 armed and unarmed officers.  Reports to the CEO.  Manage one (1) Human Resources Specialist  Directs all benefits (Medical, Dental, Vision Insurance, H&W, Life Insurance, Annual Leave, 401K, etc.)  Directly oversees Union collective bargaining negotiations for six different unions.  Manages an HR budget of $100,000  Communicates with all employees regarding management relations, needs and concerns  Develops, implements and monitors company policies and procedures to comply with federal and state regulations (EEOC, FMLA, FLSA, ADA, ERISA, COBRA, HIPPA)  Directs recruitment, determines compensation of non-bargaining unit employees  Ensures the company complies with all negotiated terms Accomplishments  Completed federal contracts audit to ensure compliance Show less  Responsible for all Human Resource operations for company which services federal contracts.  Human Resource Executive serving over 1000 armed and unarmed officers.  Reports to the CEO.  Manage one (1) Human Resources Specialist  Directs all benefits (Medical, Dental, Vision Insurance, H&W, Life Insurance, Annual Leave, 401K, etc.)  Directly oversees Union collective bargaining negotiations for six different unions.  Manages an HR budget of… Show more  Responsible for all Human Resource operations for company which services federal contracts.  Human Resource Executive serving over 1000 armed and unarmed officers.  Reports to the CEO.  Manage one (1) Human Resources Specialist  Directs all benefits (Medical, Dental, Vision Insurance, H&W, Life Insurance, Annual Leave, 401K, etc.)  Directly oversees Union collective bargaining negotiations for six different unions.  Manages an HR budget of $100,000  Communicates with all employees regarding management relations, needs and concerns  Develops, implements and monitors company policies and procedures to comply with federal and state regulations (EEOC, FMLA, FLSA, ADA, ERISA, COBRA, HIPPA)  Directs recruitment, determines compensation of non-bargaining unit employees  Ensures the company complies with all negotiated terms Accomplishments  Completed federal contracts audit to ensure compliance Show less

Director of Human Resources

• May 2016 - Apr 2017

 Responsible for all Human Resource operations for the Pension Fund.  Human Resource Executive serving over 130 professionals in a multiple employer, defined benefit plan organization  Report to the Executive Director  Directs all benefits (Medical Insurance, State Retirement, Life Insurance, Annual Leave, etc.)  Directly oversees Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits  Communicates with all employees regarding… Show more  Responsible for all Human Resource operations for the Pension Fund.  Human Resource Executive serving over 130 professionals in a multiple employer, defined benefit plan organization  Report to the Executive Director  Directs all benefits (Medical Insurance, State Retirement, Life Insurance, Annual Leave, etc.)  Directly oversees Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits  Communicates with all employees regarding management relations, needs and concerns  Develops, implements and monitors company policies and procedures to comply with federal and state regulations (EEOC, FMLA, FLSA, ADA, ERISA, COBRA, HIPPA)  Directs recruitment, determines compensation of non-bargaining unit employees  Coordinates and conducts employee orientation, onboarding and various training courses Accomplishments  Implemented the organization’s Flexible Spending Account  Conducted an I9 audit and corrected deficiencies to comply with Federal Law  Created many procedures to ensure timely employee increases and better communication with the Finance Department  Revised employee orientation to create a professional image of the organization and excitement within the candidate  Created FMLA procedures to provide employees with requested documents and made changes to the HRIS system to track and code FMLA hours used Show less  Responsible for all Human Resource operations for the Pension Fund.  Human Resource Executive serving over 130 professionals in a multiple employer, defined benefit plan organization  Report to the Executive Director  Directs all benefits (Medical Insurance, State Retirement, Life Insurance, Annual Leave, etc.)  Directly oversees Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits  Communicates with all employees regarding… Show more  Responsible for all Human Resource operations for the Pension Fund.  Human Resource Executive serving over 130 professionals in a multiple employer, defined benefit plan organization  Report to the Executive Director  Directs all benefits (Medical Insurance, State Retirement, Life Insurance, Annual Leave, etc.)  Directly oversees Union collective bargaining negotiations, Employee Relations, Recruiting, Training and Benefits  Communicates with all employees regarding management relations, needs and concerns  Develops, implements and monitors company policies and procedures to comply with federal and state regulations (EEOC, FMLA, FLSA, ADA, ERISA, COBRA, HIPPA)  Directs recruitment, determines compensation of non-bargaining unit employees  Coordinates and conducts employee orientation, onboarding and various training courses Accomplishments  Implemented the organization’s Flexible Spending Account  Conducted an I9 audit and corrected deficiencies to comply with Federal Law  Created many procedures to ensure timely employee increases and better communication with the Finance Department  Revised employee orientation to create a professional image of the organization and excitement within the candidate  Created FMLA procedures to provide employees with requested documents and made changes to the HRIS system to track and code FMLA hours used Show less

Director of Human Resources

• Sep 2011 - May 2016

Oversees daily operations of the Human Resources department including the payroll process, staffing and recruiting, as well as training and development. Serves as liaison with library union. Serves as a member of the CEO’s senior management team. Ensures compliance with state and federal laws in regards to all human resources processes. Acts as primary contact for all employee relations matters. Administers employee appraisals and oversees the assessment process. Creates and maintains… Show more Oversees daily operations of the Human Resources department including the payroll process, staffing and recruiting, as well as training and development. Serves as liaison with library union. Serves as a member of the CEO’s senior management team. Ensures compliance with state and federal laws in regards to all human resources processes. Acts as primary contact for all employee relations matters. Administers employee appraisals and oversees the assessment process. Creates and maintains personnel files and department records appropriately. Manages and supervises department staff; monitors and evaluates job performance; oversees staff training and development. Acts as an ambassador and advocate for the library to outside agencies.Directs and participates library committees as needed. Accomplishments Implemented a new HRIS/Payroll system Negotiated two collective bargaining agreements Restructured the Human Resources department including policies and procedures to achieve greater efficiency Restructured payroll processes to eliminate ongoing problems in the current payroll system Restructured the Human Resources Department to be a more collaborative and customer service oriented Show less Oversees daily operations of the Human Resources department including the payroll process, staffing and recruiting, as well as training and development. Serves as liaison with library union. Serves as a member of the CEO’s senior management team. Ensures compliance with state and federal laws in regards to all human resources processes. Acts as primary contact for all employee relations matters. Administers employee appraisals and oversees the assessment process. Creates and maintains… Show more Oversees daily operations of the Human Resources department including the payroll process, staffing and recruiting, as well as training and development. Serves as liaison with library union. Serves as a member of the CEO’s senior management team. Ensures compliance with state and federal laws in regards to all human resources processes. Acts as primary contact for all employee relations matters. Administers employee appraisals and oversees the assessment process. Creates and maintains personnel files and department records appropriately. Manages and supervises department staff; monitors and evaluates job performance; oversees staff training and development. Acts as an ambassador and advocate for the library to outside agencies.Directs and participates library committees as needed. Accomplishments Implemented a new HRIS/Payroll system Negotiated two collective bargaining agreements Restructured the Human Resources department including policies and procedures to achieve greater efficiency Restructured payroll processes to eliminate ongoing problems in the current payroll system Restructured the Human Resources Department to be a more collaborative and customer service oriented Show less

Director of Human Resources

• Jan 1999 - Sep 2011

Challenge: Lead Human Resources executive reporting directly to CEO/President supporting over 400 employees. Recruited to create HR infrastructure to support exponential growth and establish long range business plan for the recruitment, training and development of employees. Actions: Partnered with the President and Board of Directors to reorganize company, reduce overhead expenses, rebuild the training and development platform and institute a solid company HR infrastructure… Show more Challenge: Lead Human Resources executive reporting directly to CEO/President supporting over 400 employees. Recruited to create HR infrastructure to support exponential growth and establish long range business plan for the recruitment, training and development of employees. Actions: Partnered with the President and Board of Directors to reorganize company, reduce overhead expenses, rebuild the training and development platform and institute a solid company HR infrastructure. Results: Introduced incentive plans for field employees that attracted both internal and external candidates increasing benefits participation by 50% and reducing turnover by 25% annually. Restructured HR function with no service disruption to the business while reducing HR operating expenses by 50%. Managed HR issues associated with 2 business acquisitions while accomplishing a smooth transition and retention of all key personnel. Repositioned HR organization as a customer-focused partner to support company growth and efficiency. Show less Challenge: Lead Human Resources executive reporting directly to CEO/President supporting over 400 employees. Recruited to create HR infrastructure to support exponential growth and establish long range business plan for the recruitment, training and development of employees. Actions: Partnered with the President and Board of Directors to reorganize company, reduce overhead expenses, rebuild the training and development platform and institute a solid company HR infrastructure… Show more Challenge: Lead Human Resources executive reporting directly to CEO/President supporting over 400 employees. Recruited to create HR infrastructure to support exponential growth and establish long range business plan for the recruitment, training and development of employees. Actions: Partnered with the President and Board of Directors to reorganize company, reduce overhead expenses, rebuild the training and development platform and institute a solid company HR infrastructure. Results: Introduced incentive plans for field employees that attracted both internal and external candidates increasing benefits participation by 50% and reducing turnover by 25% annually. Restructured HR function with no service disruption to the business while reducing HR operating expenses by 50%. Managed HR issues associated with 2 business acquisitions while accomplishing a smooth transition and retention of all key personnel. Repositioned HR organization as a customer-focused partner to support company growth and efficiency. Show less

Human Resources Operations Manager

• Jan 1997 - Jan 1999

Challenge: Recruited to provide decisive operational leadership to growing retail location. Managed a staff of 70+ performing sales, operations and administration at location. Actions: Introduced best practice, customer relationship management and performance evaluation improvement models to drive the business. Results: Invested in employee and management training initiatives to refine the talent pool thereby accelerating the promotional path of achievers and high potential… Show more Challenge: Recruited to provide decisive operational leadership to growing retail location. Managed a staff of 70+ performing sales, operations and administration at location. Actions: Introduced best practice, customer relationship management and performance evaluation improvement models to drive the business. Results: Invested in employee and management training initiatives to refine the talent pool thereby accelerating the promotional path of achievers and high potential managers. Overhauled the operations, formalized the decision making processes, and instilled accountability and performance measurements. Improved employment retention by 15% annually. Highest internal Human Resources Corporate audit score in region Show less Challenge: Recruited to provide decisive operational leadership to growing retail location. Managed a staff of 70+ performing sales, operations and administration at location. Actions: Introduced best practice, customer relationship management and performance evaluation improvement models to drive the business. Results: Invested in employee and management training initiatives to refine the talent pool thereby accelerating the promotional path of achievers and high potential… Show more Challenge: Recruited to provide decisive operational leadership to growing retail location. Managed a staff of 70+ performing sales, operations and administration at location. Actions: Introduced best practice, customer relationship management and performance evaluation improvement models to drive the business. Results: Invested in employee and management training initiatives to refine the talent pool thereby accelerating the promotional path of achievers and high potential managers. Overhauled the operations, formalized the decision making processes, and instilled accountability and performance measurements. Improved employment retention by 15% annually. Highest internal Human Resources Corporate audit score in region Show less

HUMAN RESOURCES MANAGER

• Jan 1991 - Jan 1997

Challenge: Human resources generalist responsible for benefits, payroll, occupational health, safety and administration of three divisions. Actions: Worked with senior management to create HR policies and procedures, recruit employees, and develop orientation, training and incentive programs. Results: Reduced sales force turnover, upgraded quality of candidates hired by implementing interview skills training and management development programs. Results led to improved sales… Show more Challenge: Human resources generalist responsible for benefits, payroll, occupational health, safety and administration of three divisions. Actions: Worked with senior management to create HR policies and procedures, recruit employees, and develop orientation, training and incentive programs. Results: Reduced sales force turnover, upgraded quality of candidates hired by implementing interview skills training and management development programs. Results led to improved sales performance. Oversaw complete employee details for administration to senior management roles; hiring, training, and coaching to processing terminations and conducting exit interviews. Four time recipient of the "Manager of the Month" Award. Show less Challenge: Human resources generalist responsible for benefits, payroll, occupational health, safety and administration of three divisions. Actions: Worked with senior management to create HR policies and procedures, recruit employees, and develop orientation, training and incentive programs. Results: Reduced sales force turnover, upgraded quality of candidates hired by implementing interview skills training and management development programs. Results led to improved sales… Show more Challenge: Human resources generalist responsible for benefits, payroll, occupational health, safety and administration of three divisions. Actions: Worked with senior management to create HR policies and procedures, recruit employees, and develop orientation, training and incentive programs. Results: Reduced sales force turnover, upgraded quality of candidates hired by implementing interview skills training and management development programs. Results led to improved sales performance. Oversaw complete employee details for administration to senior management roles; hiring, training, and coaching to processing terminations and conducting exit interviews. Four time recipient of the "Manager of the Month" Award. Show less