Experience

OliveNation
• United States
• Food & Beverages
• 1 - 100 Employee
• Social Media and Customer Engagement Specialist

  • Sep 2022 - Present


Kokoa Chocolates and Confections LLC

• Owner and Operator

  • Sep 2021 - Oct 2022

  • Communicates with alternate vendors to evaluate the best possible price in order to maximize quality and profitability • Designs and implements marketing and sales strategies through social medial channels • Sold over 15,000+ chocolates and provides catering for special events while maintaining excellent customer service • Communicates with alternate vendors to evaluate the best possible price in order to maximize quality and profitability • Designs and implements marketing and sales strategies through social medial channels • Sold over 15,000+ chocolates and provides catering for special events while maintaining excellent customer service



Temper Chocolates

• United States
• Food and Beverage Services

• Chocolatier and Sales Associate

  • Jan 2022 - Sep 2022

  • Recruits and manages new employees and interns for both front and back of house positions • Handles POS transactions, customer service, and inventory orders • Meets with large vendors, marketing representatives, and produces new products • Meticulously handles a high-volume sales and client interactions while cooking over 500+ chocolate products per day • Recruits and manages new employees and interns for both front and back of house positions • Handles POS transactions, customer service, and inventory orders • Meets with large vendors, marketing representatives, and produces new products • Meticulously handles a high-volume sales and client interactions while cooking over 500+ chocolate products per day



Restaurant Jan

• Germany
• Restaurants

• Commis Chef

  • Jul 2021 - Aug 2021

  • Prepared and served South African and French inspired dishes in high pressure work environment • Managed and trained new commis chefs and organized team bonding events • Upheld positivity, passion and perseverance for both customers and team despite 80+ hour physically demanding weeks • Prepared and served South African and French inspired dishes in high pressure work environment • Managed and trained new commis chefs and organized team bonding events • Upheld positivity, passion and perseverance for both customers and team despite 80+ hour physically demanding weeks



Institut Le Cordon Bleu

• 1 - 100 Employee

• Intern

  • Jan 2021 - Mar 2021

  • Managed interactions with 400+ customers per day utilizing English, French and Spanish languages and aided chefs with demonstrations, personal projects, and special events • Managed interactions with 400+ customers per day utilizing English, French and Spanish languages and aided chefs with demonstrations, personal projects, and special events



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2019 - Feb 2020

  • Memorized store organization system, as well as special products and discounts, and directed customers to desired products • Accepted orders, processed payments and responded to guest concerns • Memorized store organization system, as well as special products and discounts, and directed customers to desired products • Accepted orders, processed payments and responded to guest concerns



Church Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Intern

  • Jan 2019 - May 2019

  • Researched and participated in Church Health’s mindfulness community program • Attended and observed Methodist Hospital’s Mindfulness Based Stress Reduction program for grieving families and hospital employees • Shadowed Lausanne Colligate School’s mindfulness program for middle school students • Researched and participated in Church Health’s mindfulness community program • Attended and observed Methodist Hospital’s Mindfulness Based Stress Reduction program for grieving families and hospital employees • Shadowed Lausanne Colligate School’s mindfulness program for middle school students



The Southeast Conference of the Association of Asian Studies

• United States
• Technology, Information and Internet

• Presenter

  • Feb 2019 - Feb 2019

  • Authored and presented research, “Mental Illness in Thai Vipassana Meditation Retreats: Contrasting Views among Buddhist Monastics and International Meditators” • Authored and presented research, “Mental Illness in Thai Vipassana Meditation Retreats: Contrasting Views among Buddhist Monastics and International Meditators”



Rhodes College

• United States
• Higher Education
• 400 - 500 Employee

• Researcher

  • Jun 2018 - Aug 2018

  Joseph Reeves Hyde Award • Selected as grant recipient from Religious Studies department to experience and research meditation in Thailand • Designed and conducted ethnographic research and interviews at Thai meditation retreats Joseph Reeves Hyde Award • Selected as grant recipient from Religious Studies department to experience and research meditation in Thailand • Designed and conducted ethnographic research and interviews at Thai meditation retreats



Newport Music Festival

• United States
• Performing Arts

• Sales Manager

  • May 2015 - Aug 2017

  • Promoted to Sales Manager • Trained and managed all sales employees on taking customer orders, phone calls, service queries, managing customer accounts, and accounting protocol • Marketed and managed all ticket sales including merchandise and special event fundraising and resolving customer ticket order issues • Coordinated logistics, operational and financial purposes with production, supervisors, and board members • Promoted to Sales Manager • Trained and managed all sales employees on taking customer orders, phone calls, service queries, managing customer accounts, and accounting protocol • Marketed and managed all ticket sales including merchandise and special event fundraising and resolving customer ticket order issues • Coordinated logistics, operational and financial purposes with production, supervisors, and board members