Assistant Food & Beverage Manager

• Jul 2022 - Present

Hiring manager. Menu engineering. Wine sommelier and wine trainer. Scheduling and labor budgeting. HOD for the Bar, Meeting & Events and In room dining. Making SOPs HR administration for F&B. First line implementation of UKG payroll system. Hiring manager. Menu engineering. Wine sommelier and wine trainer. Scheduling and labor budgeting. HOD for the Bar, Meeting & Events and In room dining. Making SOPs HR administration for F&B. First line implementation of UKG payroll system.

Restaurant And Bar Manager

• Mar 2022 - Jun 2022

Assistant Restaurant Manager

• Sep 2021 - Dec 2021

Unfortunately did not reopened after covid. Unfortunately did not reopened after covid.

• Feb 2020 - Aug 2021

Grand Café Krasnapolsky.- Restaurant, In Room Dining and Minibar supervisor.● Supervisor on all shifts. Morning and Lunch service, High tea, Dinner.● Creating and presenting training modules for wine, service standards, operations, upselling, bodylanguage & verbage (amongst others) to TMs.● Sales, revenue and stock reports. Use of SAP to acquire daily operations information and reports.

• Sep 2019 - Feb 2020

Wintertuin. Hotel Krasnapolsky.- Breakfast & groups events supervisor.● Managed a team of 10+ TMs on shift; during events up to 20.● Supervisor of high volume breakfast operations over 400 pax according to standards.● Groups lunch operations supervisor.● On the floor service and assistance when needed.● Creating SOPs to upgrade services.

Food and beverage server

• Mar 2018 - Jun 2018

- Hoofdstad Brasserie. ● Demi chef de rang at dinner service. Mis en place and closing. ● Breakfast chef de rang. Set up / break down breakfast buffet ● Barista service at the Promenade bar. - Hoofdstad Brasserie. ● Demi chef de rang at dinner service. Mis en place and closing. ● Breakfast chef de rang. Set up / break down breakfast buffet ● Barista service at the Promenade bar.

Food and beverage server

• Mar 2017 - Feb 2018

- All around F&B employee. Pre - opening / opening team. ● Events and room service departments start up. Initial organising of pantries, procedures and step to step practises. Active and tight collaboration with the management team to "lift off" operations at those outlets. ● In room dining server and back of house team leader. Training new employees of SOPs and safety issues. Providing consistent room service, in line with the brands standards. Organising "hands on" the mis en place procedures. ● Events and Banquets service team leader. Meeting rooms setup, refresh and reset. First line of contact for feedback. Training new employees to the brand standards. ● “Mama makan” restaurant server. Guest welcoming and table allocation. Providing excellent dining experiences. Delivering the story of the mama makan theme. Explanation, recommendations and wine pairing from the Indonesian menu. Mis en place and closing procedures. Show less

Food and Beverage Server

• Jun 2015 - Jun 2016

● Breakfast server. Set up / break down breakfast buffet. ● Executive lounge server. Breakfast and Cocktail buffet set up / break down. Guest relations services. ● Midtown grill restaurant lunch server. ● Room service (incl. night shift). Back of house mis en place. ● Breakfast server. Set up / break down breakfast buffet. ● Executive lounge server. Breakfast and Cocktail buffet set up / break down. Guest relations services. ● Midtown grill restaurant lunch server. ● Room service (incl. night shift). Back of house mis en place.

Food and Beverage Supervisor

• Jul 2014 - Oct 2014

● Reservations and forecasting. (Supplies management). ● Set up / break down breakfast buffet. ● Welcoming guests, breakfast team leader and server. ● Pool bar handling. Full barista duties. Bar supplies ordering. ● Reservations and forecasting. (Supplies management). ● Set up / break down breakfast buffet. ● Welcoming guests, breakfast team leader and server. ● Pool bar handling. Full barista duties. Bar supplies ordering.

Food and Beverage Server

• May 2014 - Jul 2014

- Head server. Pre - opening / opening team. ● Collaboration with the operational on - site manager to set up and launch the opening of a new branch of the “Real Greek” restaurants London based chain. ● Service equipment supplies inventory set up. ● Floor planing. Tables allocation (aesthetics, operations, ambience) - Head server. Pre - opening / opening team. ● Collaboration with the operational on - site manager to set up and launch the opening of a new branch of the “Real Greek” restaurants London based chain. ● Service equipment supplies inventory set up. ● Floor planing. Tables allocation (aesthetics, operations, ambience)

Mini Bar Attendant. Food and beverage server

• Sep 2013 - May 2014

● Breakfast server, Set up / break down breakfast buffet. ● Banquets and events set ups. Banquet sever. ● Minibar. Stock ordering. Periodical checks scheduling. ● VIP and special amenities attendant. ● Breakfast server, Set up / break down breakfast buffet. ● Banquets and events set ups. Banquet sever. ● Minibar. Stock ordering. Periodical checks scheduling. ● VIP and special amenities attendant.

• Dec 2007 - Jun 2010

• Aug 2007 - Dec 2007

Car Salesperson

• May 2005 - Apr 2007

Car delivery supervisor.

• Apr 2004 - May 2005

Customer service. Travel agent.

• Oct 1999 - May 2003