Sr. UX Designer

• Oct 2022 - Present

Senior User Experience Design Consultant

• Oct 2021 - Oct 2022

Currently I optimize my UX expertise to advise teams on utilization of User Experience tools and processes to increase efficiency and improve end user experience. Currently I optimize my UX expertise to advise teams on utilization of User Experience tools and processes to increase efficiency and improve end user experience.

UX/UI Engineer

• Jun 2021 - Sep 2021

For this company I collaborated with technology partners to create customized digital products for the public and private sector, utilizing AI and machine learning to assist businesses in the development of successful growth-focused solutions. For this company I collaborated with technology partners to create customized digital products for the public and private sector, utilizing AI and machine learning to assist businesses in the development of successful growth-focused solutions.

Product Designer

• Apr 2018 - May 2021

I executed multiple User Experience design and User Interface projects within a lean, Agile environment, utilizing human centered design methodologies and best practices to deliver intuitive, intelligent, and innovative applications for the Department of Homeland Security's Digital Innovation & Development group. • Drive continuous improvement of over 60 applications, streamlining navigation on apps and implementing user-friendly templates, reducing user clicks by over 10x. • Champion a positive user experience through conducting end user interviews to determine needs and MVP variables, and gather feedback on prototypes, leveraging in-depth customer behavior knowledge to ensure successful rollouts, compliance, increase of adoption rates, and delivery of best-in-class user experience. • Spearhead development of UI/UX product design playbooks incorporating User Experience research, product strategy, stakeholder management, and checklists to improve design processes and operations. • Designed new automated tour points for multiple personas, significantly reducing time for customers and designers. • Transformed project management dashboard through launch of innovative tool, significantly reducing cost of application implementations, adopted companywide by project management teams. • Maximize performance of design team through training and mentoring on all aspects of the user interview process to ensure understanding of requirements to meet customer needs. Show less

Web UI Designer

• May 2016 - Feb 2018

In this role I collaborated with the Agile development team in the execution of the Intranet Data System (SPIRE) development project for the FAA, to replace a legacy system with a leading edge web-based solution. • Overhauled web-based enterprise services core components critical to daily FAA operations and over 30K users, significantly improving the graphical elements of the User Interface, increasing the visual appeal of application. • Executed project to develop leading-edge General User Portal in partnership with the elite UI developer team, utilizing Agile development best practices and most current technology to assess user story points, and perform code and UI/UX reviews, successfully meeting sprint deadlines. • Delivered successful execution of multifaceted, multiyear project, recognized by CEO and president for robust technical, analytical, and creative talents, and advanced solutions resulting in enhancements to FAA operations, web capabilities, and decision support. Show less

Web Developer

• Oct 2015 - Apr 2016

Redesign of the fast.faa.gov website: Collaborating with a team of 3. Writing CSS3 & HTML5 Code for 10 tables. Identifying issues with the development of the new site & correcting them per customers request. 508 compliance - videos, coding i.e. "title" attribute, closed captioning, descriptions,

. Sharing & Creating lists & libraries in SharePoint for issue tracking & buttons. Redesign of the fast.faa.gov website: Collaborating with a team of 3. Writing CSS3 & HTML5 Code for 10 tables. Identifying issues with the development of the new site & correcting them per customers request. 508 compliance - videos, coding i.e. "title" attribute, closed captioning, descriptions,

. Sharing & Creating lists & libraries in SharePoint for issue tracking & buttons.

Web Designer/Developer

• Oct 2010 - Aug 2013

In this position, I directed a multi-website redesign project for the US Army Chaplain Corps (USACHCS), maintaining top secret security clearance to collaborate with the Pentagon client and contractor teams in the identification of business needs and improvement opportunities. • Rearchitected design and content in overhaul of websites, resulting in enhanced user experience, improved site functionalities, and robust visual appeal. • Resolved over 60 functional and design issues and developed comprehensive user-focused blueprint for website transformation. Show less

Intructional Designer

• Nov 2008 - Sep 2010

I was the project manager and designer of multimedia instructional programs for the US Army focused on improvements to inventory and logistics systems, partnering with subject matter experts to implement advanced solutions to increase efficiency. R • Received team award for high performance in converting instructional materials into animated and technology-assisted delivery options. I was the project manager and designer of multimedia instructional programs for the US Army focused on improvements to inventory and logistics systems, partnering with subject matter experts to implement advanced solutions to increase efficiency. R • Received team award for high performance in converting instructional materials into animated and technology-assisted delivery options.

Designer/Developer/Video/Content Management

• Apr 2008 - Nov 2008

Optimized design skills in management of multimedia design projects for the White House website including video, editing, and design for the White House Summit, Barney, President's Trip to Europe, Financial Markets Summit, and the White House Halloween.components, and partnered with graphic designers and SMEs to develop and implement White House website concepts, interface designs, navigation, and site infrastructure. Optimized design skills in management of multimedia design projects for the White House website including video, editing, and design for the White House Summit, Barney, President's Trip to Europe, Financial Markets Summit, and the White House Halloween.components, and partnered with graphic designers and SMEs to develop and implement White House website concepts, interface designs, navigation, and site infrastructure.

Web Developer

• Sep 2006 - Apr 2008

Developed websites/banners and managed content for networking/meeting planning organization and its membership base. Worked with A2Z Global Administration, Active Matter Content Management Systems, WebTrends, and Google Analytics. Served as ColdFusion administrator. Developed websites/banners and managed content for networking/meeting planning organization and its membership base. Worked with A2Z Global Administration, Active Matter Content Management Systems, WebTrends, and Google Analytics. Served as ColdFusion administrator.