Experience

Azzad Trading Group Co.

• Kuwait
• Manufacturing
• 1 - 100 Employee

• IT Manager

  • Dec 2017 - Present



Carrier HVAC

• Industrial Machinery Manufacturing
• 700 & Above Employee

• IT MIS Administrator

  • Dec 2005 - Nov 2017

   All IT administrating works like maintaining network, servers, security systems & application software. Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk • Update network applications as required • Maintain daily tape backup and off-site tape storage • Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment. • Conduct technology training for new users • Perform routine server monitoring and performance bench marking • Monitor and remove virus, spyware, and other non-authorized software • Complete special projects as requested  Project Planning, Database design, Software development, Implementation, Preparing User Manual & Training.  Developing customized software applications as per the business requirement of the company, which includes Service Maintenance Management system with yearly contract Analysis, Quotation & Market analysis project, Warranty Tracking system, Inventory Management, Sales Order Processing, Financial Accounting etc. Show less



Kout Food Group

• Kuwait
• Restaurants
• 700 & Above Employee

• Software Developer

  • Sep 2001 - Nov 2005

  Worked as a Software Developer in Al Homaizi Foodstuff Co., Kuwait (presently Kout Food group) from September 2001 to November 2005. (Leading Fast Food Company which having more than 125 Restaurants all over Kuwait & Iraq under the Brand Pizza Hut, Burger King, Applebee’s, Kababji, Burj al Hamam, Al Rifai etc. ) Nature of Work:  Developed a customized ERP system which includes Point of sale system using in Restaurants, Financial Accounting, Inventory Management, Sales Order Processing. Maintenance Management, Production Planning, Payroll system etc.  Testing the software, Implementing & training to the users  Day to day modifications in the existing system as per the user requirement  Rectifying & solving the problem which is occurring in Restaurants and Head office Show less