Experience

Fiazza Fresh Fired

• Canada
• Restaurants
• 1 - 100 Employee

• Director of Operations

  • Nov 2022 - Present

• Regional Manager

  • Sep 2021 - Nov 2022

• Store Manager

  • Jul 2020 - Sep 2021



Burgers n' Fries Forever

• Canada
• Restaurants
• 1 - 100 Employee

• General Manager

  • May 2019 - Jun 2020

  • Responsible for schedules, weekly staff budgets, and attendance of a team up to 25.• Managed payroll responsibilities such as verification of hours, forecasts, budgeting peak hours, and reduction based on business needs or sales fluctuations. • Continually monitored restaurant and took appropriate action to ensure quality, standards, and company morale are met to a consistent high threshold.• Optimized profits by monitoring and controlling food and beverage, labour, equipment and repair costs on a daily, weekly, monthly, quarterly and annual schedule. • Initiated negotiations regarding vendor and service provider contracts, products and prices, while keeping updated files and records. • Hired, trained, and mentored staff members to ensure a fluid business operation and a high-quality work environment. Show less

• Assistant Manager

  • Oct 2017 - May 2019

  • In charge of food and beverage orders to precise stock levels. • Developing and implementing systems to streamline procedures including cooking, cleaning, and customer service strategies. • Carefully prepare daily and weekly checklists to be completed by supervisors and team members while making sure these were completed to company standards. • Forecast daily sales targets and ensure daily labour targets are met. • Responsible for inventory reconciliation, reporting, counting, and forecasting on a monthly basis. • Minimized loss and misuse of equipment through weekly; monthly; quarterly; and annual audits. Show less

• Shift Supervisor

  • Dec 2014 - Oct 2017

  • Disciplined as well as facilitate progress reports for team members to report to the general manager. • Worked directly with the kitchen manager and business owner to develop creative menu items and weekly; monthly specials.• Track daily waste to report to the general manager. • Lead a crew of team members through difficult, fast-paced and labour-intensive days. • Opening as well as closing the store making sure the highest of company standards were met in terms of food quality, cleanliness, and organization.• Processing manual payment gateway options including refunds. • Ensure customer satisfaction is met during their entire experience. • Assist in ensuring the restaurant standards are met as well as surpassed to oblige by federal standards. Show less