Experience

THE PROVIDENCE GROUP

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• National Director of Dealer Services

  • 2022 - Present



Sensible Auto Finance

• United States
• Financial Services
• 1 - 100 Employee

• Area Sales Manager

  • 2021 - 2022



Self Employed

• Baltimore, Maryland Area

• Consultant/Trainer/Coach

  • 2019 - 2020

  I recently ventured out on my own to utilize my keen management and performance analysis skills to consult and coach automotive dealership salespeople, sales managers and finance managers. I identify needs, establish effective processes and create cross-collaboration to promote long-term financial health. Tackling everything from establishing pay structure and developing inventory acquisition plans to managing inventory movement and coaching staff on issue resolution, I have been able to drive revenue for the businesses at hand. One of my key accomplishments here is that I spearheaded the overhaul of dealership sales processes, leading to increased efficiency, reduced overhead and a 20% increase in profit. Show less



MileOne Autogroup

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Regional Sales Director/Regional Director of Special Finance

  • 2010 - 2019

  I created, built and managed a Special Finance Department for one of the largest privately held automotive groups in the country, servicing 4 stores at onset and expanding to service 17 stores. I effectively streamlined the process for special finance deals from securing finance options to finalizing contract funding for buyers with challenged credit. I was responsible for hiring, developing pay plans, training and coaching team members and managing workflow and production, as well as being an active participant in the compliance of the entire division’s operation. While concurrently responsible for hiring, developing pay plans, training and coaching teams and managing workflow and production, I built one of the largest subprime finance teams nationwide. I led my team to process an average of 3000 credit applications per month, while converting 375-425 funded deals each month. Those deals yielded over $10M per year in gross profit, resulting in increased net profitability across all 17 Heritage locations. Show less



Thompson Automotive, Inc.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• General Sales Manager

  • 2007 - 2010

  I directly oversaw 8-12 sales representatives, 2 Finance Mangers, one Sales Manager and an Internet Manager for a Chrysler, Dodge, Jeep, Ram dealership. I was tasked with setting sales goals, coaching sales staff and managing processes to maximize sales objectives. One of my strongest contributions was that I proactively restructured the entire sales staff responsibilities, reducing management head count by 50% and converting the dealership into the most profitable dealership in the entire organization. Show less



Castle Toyota

• Baltimore, Maryland

• Finance Director

  • 2006 - 2007

  As Director of Finance, I oversaw a department of seven business managers, servicing over 250 clients each month. I proactively worked with finance and sales staff to expedite customer interfacing and ensure smooth sales processes. Through my effective collaboration with sales managers to structure deals, I increased sales by 24% and grew the total net profit by 30%. As Director of Finance, I oversaw a department of seven business managers, servicing over 250 clients each month. I proactively worked with finance and sales staff to expedite customer interfacing and ensure smooth sales processes. Through my effective collaboration with sales managers to structure deals, I increased sales by 24% and grew the total net profit by 30%.



MileOne Autogroup

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Special Finance Manager

  • 2002 - 2006

  I inherited a subprime finance operation that had delivered an average of 12 contracts per month $2500 per copy in gross profit. I was able to restructure the process and responsibilities of all involved, resulting in an average of 55 contracts per month at $4500 per copy in gross profit. Due to this increase, there were new expectations of the subprime finance operation as mainstay in the day to day sales goals and net profitability of the division. I inherited a subprime finance operation that had delivered an average of 12 contracts per month $2500 per copy in gross profit. I was able to restructure the process and responsibilities of all involved, resulting in an average of 55 contracts per month at $4500 per copy in gross profit. Due to this increase, there were new expectations of the subprime finance operation as mainstay in the day to day sales goals and net profitability of the division.



Diehl Toyota

• York, Pennsylvania

• Sales Manager

  • 1997 - 2002