Kortnee Simmons

Guest Services Agent at TownePlace Suites by Marriott
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York, United States, US

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Credentials

  • Therapeutic Crisis Intervention
    Cornell University
    Jun, 2016
    - Oct, 2024
  • Post Prison Release Mentoring Certification
    NYS Department of Correctional Services
    Jan, 2014
    - Oct, 2024

Experience

    • Hospitality
    • 300 - 400 Employee
    • Guest Services Agent
      • Sep 2020 - Present

      This position is responsible for providing superior customer service at all times. This position assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible. This position is responsible for providing superior customer service at all times. This position assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.

    • United States
    • Media Production
    • 1 - 100 Employee
    • On Air Personality
      • Feb 2020 - Present

      Creator, Executive Producer, and On-Air Personality for Rhythm & Views. My primary responsibilities include producing a weekly show with various segments and curating a playlist of independent music. I am also responsible for the promotion of the show via in-person appearances and social media promotion. Additional responsibilities include archiving the weekly show on the Radio Kingston website, operating the soundboard during the live show, scheduling guest interviews, and recording promo spots for various community events. Show less

  • Robert Siegel
    • New York, New York, United States
    • Freelance Web Designer
      • Apr 2018 - Present

      Maintain website for playwright and author, Robert Siegel. Maintain website for playwright and author, Robert Siegel.

  • Sgt. Shawn A. Farrell Memorial Scholarship Fund
    • West Shokan, New York, United States
    • Freelance Web Designer
      • Jan 2018 - Present

      Maintained retainer for regular edits to the foundation website. Also partially responsible for design of fliers and other site graphics. Maintained retainer for regular edits to the foundation website. Also partially responsible for design of fliers and other site graphics.

  • Kortnee Simmons
    • United States
    • Performing Artist
      • Jan 1999 - Present

      Award Winning Singer-Songwriter, and Actor. Award Winning Singer-Songwriter, and Actor.

  • The Lark Agency
    • Kingston, New York, United States
    • Chief Executive Officer
      • Nov 2017 - Oct 2020

      Oversee activities directly related to making products or providing services. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Plan and direct activities such as sales promotions, coordinating with other department heads as required. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Founder of independent distribution, marketing, artist management, events and content creation company. Helped oversee social campaigns with combined increases of 3+ million social fans, 10+ million social interactions, and 500 million+ impressions. Video production and content creation via partner Project EJoy, including oversight of music videos and content pieces for W.O.K.E. Entertainment (Alex Simmons) w/ Cam Fairfax and Zachary Burnett. Artist management services for H3NDO, Rich Starz, Alex Simmons, Donovan Owens (Denime The Queen), Prince Charming, and Denxelle Ducasse. Provided digital distribution for: Lil Uzi Vert, Turntup Mir, Goldsmith, Xel Rated, Kid Steez, H3NDO, JoJo Lee, Rich Starz, Trizzo Bozz, Dedov, and many more. Show less

  • The A.J. Williams-Myers African Roots Center
    • Kingston, New York, United States
    • Education Coordinator
      • Nov 2018 - Jan 2019

      Identify and recruit potential volunteer workers. Implement program plans by ordering needed materials, scheduling volunteers, reserving space, or handling other administrative details. Schedule special events such as youth activities, meetings, guest presentations, or trips. Expand the library's hours based on instruction from Board of Directors. Identify and recruit potential volunteer workers. Implement program plans by ordering needed materials, scheduling volunteers, reserving space, or handling other administrative details. Schedule special events such as youth activities, meetings, guest presentations, or trips. Expand the library's hours based on instruction from Board of Directors.

    • United States
    • Political Organizations
    • 1 - 100 Employee
      • Apr 2018 - Oct 2018

      Organize and assign volunteers to member led committees based on issue interest. Design graphics and create social media advertisements for regional and statewide events and endorsements. Support the political work of the organization through candidate support, canvassing/petitioning, and voter registration drives.

      • Jan 2013 - Apr 2018

      Support lead organizer efforts through calendar management. Train new interns utilizing the shadow, assist, lead model. Attend rallies and political lobbies while disseminating informational literature. Write chapter bylaws and present to statewide Board of Directors for chapter recognition.

    • Executive Assistant To Chief Executive Officer
      • Feb 2015 - Jun 2016

      Head of the Artist Relations & Development department. Accountable for overall customer satisfaction. Spearheaded administration for music video shoots for Nicole Markson, and RoMina, including the selection and hiring of videographer and review of written video treatment. Created new revenue streams through expansion of services in the area of Social Media Promotion, Web Design, and Audio Production through the facilitating of partnerships and executive engagements. Managed team of twelve professionals from various creative mediums. Created visuals that appeal to leaders in the big data and high-tech world. Offered and organized free trials of our social media promotion packages to boost business by 200%. Arranged appropriate travel, visas, agendas, necessary contacts and country information. Served as a professional representative of the CEO to executive clients, investors and board members. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Organized and replied to all email as required. Served as a liaison between company president and clients regarding client accounts and new business. Approved travel expenses and reimbursement requests. Show less

  • Limber Tree Services, Inc.
    • West Hurley, New York, United States
    • Human Resources Manager
      • Jan 2015 - May 2016

      Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Identify staff vacancies and recruit, interview and select applicants. Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Responsible for ensuring that the overall administration, coordination, and evaluation of human resources plans and programs are realized. Additional responsibilities: -Developing and administering human resources plans and procedures that relate to company personnel - Planning, organizing, and controlling the activities and actions of the HR department - Contributing to the development of HR department goals, objectives, and systems - Revising the company’s compensation program - Creating and revising job descriptions - Developing, analyzing, and updating the company’s salary budget - Developing, analyzing and updating the company’s evaluation program - Developing, revising, and recommending personnel policies and procedures - Creating, maintaining and revising the company’s handbook on policies and procedures - Performing benefits administration - Maintaining affirmative action programs - Overseeing recruitment efforts for all personnel, including writing and placing job ads - Conducting new employee orientations and employee relations counseling Show less

  • Imogene Simmons Enterprises
    • Kingston, New York, United States
    • Executive Assistant To Chief Executive Officer
      • Sep 2014 - Feb 2015

      Represented the organization as an external HR firm. Provided audio recording and editing services for specific project-based work under the umbrella corporation. Provided digital marketing and social media marketing services. Acted as merchandising agent to secure brand partnerships with external creators and businesses to promote financial growth. Provided graphic design services for initial imaging and branding. Rendered and maintain retainer for web design, social media marketing, and content development services. Show less

Education

  • SUNY Ulster
    Associate of Science - AS, Criminal Justice/Law Enforcement Administration
    2020 - 2021
  • Harvard University
    Independent Study, Law
    2019 - 2020
  • Trinity College of the Bible and Trinity Theological Seminary
    Doctor of Divinity - D. Div, Divinity/Ministry
    2015 - 2015

Community

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