Experience

Zip

• United States
• Software Development
• 200 - 300 Employee

• Solutions Lead

  • Mar 2022 - Present

  Seattle, Washington, United States



PAC Worldwide

• United States
• Packaging and Containers Manufacturing
• 300 - 400 Employee

• ERP Analyst

  • Dec 2020 - Feb 2022

  Greater Seattle Area • Designed, configured and maintained the warehouse and inventory management modules of D365 to mirror user’s process requirements • Led process gathering meetings and individually mapped out all (30+) end-to-end process flows • Supported 100+ users over a two-month period during implementation to ensure business would not be affected by the D365 go-live • Formulated and taught trainings across several business groups (procurement, customer experience, warehousing, production) to… Show more • Designed, configured and maintained the warehouse and inventory management modules of D365 to mirror user’s process requirements • Led process gathering meetings and individually mapped out all (30+) end-to-end process flows • Supported 100+ users over a two-month period during implementation to ensure business would not be affected by the D365 go-live • Formulated and taught trainings across several business groups (procurement, customer experience, warehousing, production) to ensure proper use of the system • Diagnosed and solved 1000+ help desk tickets submitted by end users over a three-month period post go-live Show less



RSM US LLP

• United States
• Accounting
• 700 & Above Employee

• Microsoft Dynamics 365 Consultant - Senior Associate

  • Aug 2019 - Dec 2020

  Greater Seattle Area • Led meetings to capture client’s current supply chain business processes and define gaps with D365 functionality. • Identify client’s need for development customization in D635 or business process change. • Manage new associates on projects and oversee their daily tasks. • Specialize in warehouse and inventory management, production control, master resource planning and order management modules.

• Microsoft Dynamics 365 Consultant - Associate

  • Jun 2017 - Dec 2020

  San Francisco Bay Area • Engaged with clients and captured their business requirements. • Trained clients on key supply chain modules in D365 including warehouse and inventory management, sales and marketing, procurement and sourcing, and quality management. • Communicated and worked with developers to define the business requirement customization they would be developing. • Unit tested customized development in D365 to ensure the new business requirement worked.



Cal Poly Associated Students, Inc

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Student Accounting Assistant

  • Mar 2015 - Mar 2017

  San Luis Obispo, California Area • Oversaw the accounts payable functions for a large non-profit organization serving private and business clients • Processed incoming customer payments • Assembled the monthly ASI Chase Mastercard bill in a timely matter



Kumon North America, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Mathematics Tutor

  • May 2014 - Oct 2014

  Napa • Met with students one-on-one to help simplify math concepts ranging from elementary arithmetic to calculus. • Coached students to think critically to independently solve problems. • Tailored my tutor style to effectively help students, age 5 to 18, with diverse learning needs and cultural backgrounds.



Meadowood Napa Valley

• United States
• Hospitality
• 100 - 200 Employee

• Pool Server

  • 2012 - 2014

  Saint Helena • Warmly greeted guests and escorted them to appropriate seats using personal demeanor. • Answered guests’ inquiries and resolved issues promptly. • Served prestigious guests at the Annual Napa Valley Wine Auction each May. • Developed extensive skills in customer service, problem solving and working under stress.