Experience

Computer Warehouse Group ( CWG)
• Telecommunications
• 1 - 100 Employee
• UNIX/Linux OS Systems Admin

  • May 2017 - Present


CWL

• Sri Lanka
• Construction
• 1 - 100 Employee

• Data Center First Line Support Engineer (DCFLS - MTN Contract Through CWG)

  • Nov 2010 - Dec 2021

  • Run Commands to execute basic tasks on UNIX Servers • Manage overall availability of Sun systems and servers spares for DC operations and Business continuity • DC Operators Team job function and report supervision • Report to Management on overall DC Performance within the DCO SLA • Produce prompt and accurate reports on DC environment, OS (UNIX & Win), servers, apps and DB performances. • Monitor status & performance of OS (Unix, & Win), LAN switches availability, apps and DBs • Manage overall reporting on OS (UNIX & Win) servers, apps, and DBs • Manage the design, installation, upgrade and maintenance of all LAN equipments related to corporate offices and DC • Ensure a stable operating environment (power, air-conditioning and physical security in the DC • Ensure faults and request resolution on apps, system availability, backup & restore for internal customers based on IS metrics through the use of remedy. • Manage backups using backup tools, schedule spreadsheet, ensure backup failure is escalated within one hour from the time of failure, and restart backup that fails with error and ensure its completeness • Play big roles in achieving high customer satisfaction levels with the emphasis on event and incident management procedure • Managing backup tapes and its offsite storage to improve data availability and reliability • Prompt identification of problems in the IT environment and advise responsible authority according to standby roasters and escalation procedures. • Managing and controlling of the staging areas and the introduction of new infrastructure into production areas • DC access control management in line with defined change management procedures and DC access control policy. • Ensure backup execution and monitoring are being followed as per defined procedures • Prompt identification of unorganized and messy cables-cabling management and standard maintenance • DC environment monitoring (temp, humidity, power) Show less



Computer Warehouse Group Plc

• • 2009 - 2015

  • Run Commands to execute basic tasks on UNIX Servers• Manage overall availability of Sun systems and servers spares for DC operations and Business continuity• DC Operators Team job function and report supervision• Report to Management on overall DC Performance within the DCO SLA• Produce prompt and accurate reports on DC environment, OS (UNIX & Win), servers, apps and DB performances. • Monitor status & performance of OS (Unix, & Win), LAN switches availability, apps and DBs• Manage overall reporting on OS (UNIX & Win) servers, apps, and DBs• Manage the design, installation, upgrade and maintenance of all LAN equipments related to corporate offices and DC• Ensure a stable operating environment (power, air-conditioning and physical security in the DC• Ensure faults and request resolution on apps, system availability, backup & restore for internal customers based on IS metrics through the use of remedy. • Manage backups using backup tools, schedule spreadsheet, ensure backup failure is escalated within one hour from the time of failure, and restart backup that fails with error and ensure its completeness • Play big roles in achieving high customer satisfaction levels with the emphasis on event and incident management procedure • Managing backup tapes and its offsite storage to improve data availability and reliability • Prompt identification of problems in the IT environment and advise responsible authority according to standby roasters and escalation procedures. • Managing and controlling of the staging areas and the introduction of new infrastructure into production areas • DC access control management in line with defined change management procedures and DC access control policy. • Ensure backup execution and monitoring are being followed as per defined procedures • Prompt identification of unorganized and messy cables-cabling management and standard maintenance • DC environment monitoring (temp, humidity, power) Show less

• • Nov 2009 - Aug 2010

  Perform effective monitoring of the status and performance of data center environment – Physical inspection and reporting on data center air conditioning system, Windows servers, UNIX servers and frames, Storage, Tape Library, network infrastructure, power, fire alarm systems.Timely delivery of daily reports on data center environment, operating systems (UNIX & Windows), servers, applications and database performances.Monitoring backups on SUN L700 and SUN SL-3000 Tape Libraries using the Symantec Netbackup for backup detail schedule; logging incidents and escalating backup failure promptly, and restarting backup that fails with error and ensure its completeness.Managing backup tapes and its offsite storage to improve data availability and reliability (Media utilization management : media ejection, and vaulting after backups, loading of expired and bar-coded LT03, LT04 and LTO5 tapes for backups in SUN L700 and SUN SL-3000 Tape Libraries, and backup documentation).Monitoring critical servers on BMC Patrol central platform, Visual Data Centre Tool and ensuring appropriate escalation where necessary.Prompt identification of problems in the IS environment and advising responsible authority according to standby roasters and escalation procedures and requesting resolution on applications, system availability, backup and restore for internal customers based on IS metrics and the use of BMC remedy for incident management.Minimizing the downtime of IS components by identifying failures before they impact the IS service. Show less



SkyPower Aviation handling Company (SAHCOL)

• Mechanical Engineer

  • Jan 2009 - Jan 2009

  • Ground Equipment Repair and Maintenance • Manage and Monitor the day to day running of all SAHCOL ground equipment and react to the minute faults. • Ensure that all equipment are serviced and handled according to manufacturer specifics. • Ground Equipment Repair and Maintenance • Manage and Monitor the day to day running of all SAHCOL ground equipment and react to the minute faults. • Ensure that all equipment are serviced and handled according to manufacturer specifics.



Lifegate Technologies

• Network Administrator Team Lead

  • Jan 2003 - Dec 2008

  • Wireless Network and DVB/SCPC, TDMA VSAT installations in Lagos @ Global Matrix Comm. Network, Salvation Street, Opebi, Goshen Communications, Oke-Ira, Ogba, Institute of Science and Technology, Obi Imoh, Uyo, Akwa Ibom State, Chinese National Petroleum Company, Bayelsa State, National Orientation Agency, Old Secretariat, Abuja. • Wireless Client management for Mega Hertz Ltd (ISP), Sunmola Street, Maryland, Falmur communications (ISP), Ikorodu, Josmath Investements (ISP), Omni Services (Hotspot Operator), BC-18, Maryland Business Plaza, Maryland, BIM International (Hot Spot Operator), BC-12, Maryland Business Plaza, Maryland. • Various Point to Point and Point to Multipoint Wireless Networks in Lagos. • PC, Printer, UPS Maintenance Support for CBN Kano and Kaduna Branches through Internet Associates Limited, 39/41, Osolo Way, Ajao Estate. • LAN Network for Internet Associates Limited, 39/41, Osolo Way, Ajao Estate. • Computer Network Deployment and Support for Oganiru-Natex community Bank, Nanka, Anambra State through Internet Associates Limited, 39/41, Osolo Way, Ajao Estate. Show less



KWIKSET LTD. (INTERNET SERVICE PROVIDER)

• Network Administrator Team Lead

  • Nov 2001 - Jan 2003

  • PC Installation, Repair and maintenance, Troubleshooting, PC Cloning, Networking (LAN/ WAN), Wireless (Orinoco, SpeedLAN Hyperlink, Teletronics, Dlink Radios Configuration, WIFI HotSpots and Point to point and Point to Multipoint Wireless Network Deployment), VSAT/Remote Gateway Installation (IPSat, iDirect, Shiron, LinkStar) and Deployment , Knowledge of Cisco Routers, Knowledge Of VLAN and VPN, Experienced Antenna Rigging, Sound Knowledge of inverter Systems, Knowledge of IP Video Surveillance and Security Systems. • VSAT • Wireless ISP Setup • DVB/SCPC, TDMA VSAT installations in Lagos, P/Harcourt, Ibadan • Wireless LAN Management, Total of 22 PTP & PMPT sites • LAN Networking • WIFI Hotspots Show less



FIRST HEDGE SYSTEMS LTD

• System Engineer

  • Dec 2000 - Nov 2001

  • PCs Cloning • PC repair • Secondary Schools Computer Lab Support • Internet Connection by Dial Up Networking • PCs Cloning • PC repair • Secondary Schools Computer Lab Support • Internet Connection by Dial Up Networking



ARISE SYSTEMS VENTURES

• Sysem Engineer

  • Dec 1999 - Dec 2000

  • PCs Cloning • PC repair • Computer Schools Computer Lab support • PCs Cloning • PC repair • Computer Schools Computer Lab support