Experience

Avani Hotels and Resorts

• Thailand
• Hospitality
• 500 - 600 Employee

• Guest Service Supervisor

  • May 2023 - Present

  - Guide & support the team in providing outstanding guest welcoming and experiences - Act as a role model, sharing the expertise and continually inspiring the team - Ensure daily tasks are completed accurately and in a timely manner - Conduct guest arrivals and departures - Resolve & respond to guest complaints in a timely and professional manner - Guide & support the team in providing outstanding guest welcoming and experiences - Act as a role model, sharing the expertise and continually inspiring the team - Ensure daily tasks are completed accurately and in a timely manner - Conduct guest arrivals and departures - Resolve & respond to guest complaints in a timely and professional manner



Anukoolnaree School

• Kalasin, Thailand

• English Language Teacher

  • Jul 2020 - May 2023

  - Plan course material lessons, and activities - Monitor the students’ progress (e.g. homework, exam grades, etc.) - Build trusting relationships with students, parents, and other staff - Assist Foreign Teachers with Visa Applications - Plan course material lessons, and activities - Monitor the students’ progress (e.g. homework, exam grades, etc.) - Build trusting relationships with students, parents, and other staff - Assist Foreign Teachers with Visa Applications



Bangkok Marriott Hotel Sukhumvit

• Thailand
• Hospitality
• 1 - 100 Employee

• • Aug 2019 - Jul 2020

  - Coordinates with the housekeeping department to ensure the rooms are ready for checking with high quality- Assign room and check the special request to set up (Honeymoon set up, unique set up, extra amenities, etc.)- Listen to guests' complaints or concerns and resolve their issues in a timely manner. - Be a representative of the Rooms division to train onboarding staff and supervise new staff as well as junior-level staff- Other responsibilities according to the requirement from Managers Show less

• • May 2019 - Aug 2019

• • Jun 2017 - May 2019

  -Welcome guests with smile, eye contact and a friendly verbal greeting-Checking-in and Checking-out followed by hotel's standard-Engage each guests as a unique individual and listen attentively to their requests



Bangkok Flight Services

• Thailand
• Airlines and Aviation
• 100 - 200 Employee

• Passenger Service Agent Trainee

  • Jan 2017 - May 2017

  - Providing information to passengers about flight times, gate changes, delays, and other pertinent information - Greeting passengers at airports and providing information about flight schedules, delays, or cancellations - Other duties according to the requirement from the staff - Providing information to passengers about flight times, gate changes, delays, and other pertinent information - Greeting passengers at airports and providing information about flight schedules, delays, or cancellations - Other duties according to the requirement from the staff