Integrated Marketing Executive

• Nov 2022 - Present

Communication and Event Executive

• Jun 2021 - Oct 2022

- Create, develop and recommend new marketing content which includes 9 months of newsletter and over 30 digital copies - Organize and assist in AUG’s events which includes 2 roadshows, 5 virtual activities, 2 virtual open day and several webinar - Manage event database and provide data analysis to suggest on marketing-centric improvements for future events - Work and communicate with teams (12 branch offices & central office) for pre-event planning and post-event evaluation - Create, develop and recommend new marketing content which includes 9 months of newsletter and over 30 digital copies - Organize and assist in AUG’s events which includes 2 roadshows, 5 virtual activities, 2 virtual open day and several webinar - Manage event database and provide data analysis to suggest on marketing-centric improvements for future events - Work and communicate with teams (12 branch offices & central office) for pre-event planning and post-event evaluation

Barista cum Service Crew

• Aug 2020 - May 2021

- Ensuring the service standards, cleanliness of the outlet and handling customer complaints - Inventory taking, managing supplies and liaise with suppliers - Handling digital marketing mainly in Facebook by creating copy in a fortnight basis - Ensuring the service standards, cleanliness of the outlet and handling customer complaints - Inventory taking, managing supplies and liaise with suppliers - Handling digital marketing mainly in Facebook by creating copy in a fortnight basis

Internship Trainee

• Jan 2020 - Apr 2020

- Prepared and made various beverages such as Sake, Shochu - Obtained a good grasp of Kaiseki menu within 1 month - Provided excellent customer service and made sure all customers left happy and satisfied - Prepared and made various beverages such as Sake, Shochu - Obtained a good grasp of Kaiseki menu within 1 month - Provided excellent customer service and made sure all customers left happy and satisfied

Student Employment Program (STEP)

• Aug 2018 - Apr 2020

Internship Trainee

• Jan 2019 - Mar 2019

Ensure smooth F&B operation, provide undivided attention and best service to guests Perform basic check-in & check out process Manage inventory weekly (ordering, receiving and stock count) Ensure smooth F&B operation, provide undivided attention and best service to guests Perform basic check-in & check out process Manage inventory weekly (ordering, receiving and stock count)