Konstantinos Valourdos
Technical Sales Specialist at MarPoint Ltd- Claim this Profile
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English -
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Greek Native or bilingual proficiency
Topline Score
Bio
Credentials
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MTCNA
Mikrotik SADec, 2022- Nov, 2024
Experience
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MarPoint Ltd
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Greece
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Telecommunications
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1 - 100 Employee
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Technical Sales Specialist
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Mar 2021 - Present
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TP-Link
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IT Services and IT Consulting
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500 - 600 Employee
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Senior Technical Support Engineer
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Nov 2017 - Feb 2021
ISP’s and major Clients’ Senior Technical Support Engineer and Consultant, Product development, Q&A, Mobile phone development, Presales and Aftersales Support Engineer, Network design and implementations, Trainer of Integrators and customers to TP-Link products (TPNT). Customer support through chat, email, ticket system, phone and Website administration. ISP’s and major Clients’ Senior Technical Support Engineer and Consultant, Product development, Q&A, Mobile phone development, Presales and Aftersales Support Engineer, Network design and implementations, Trainer of Integrators and customers to TP-Link products (TPNT). Customer support through chat, email, ticket system, phone and Website administration.
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Xpatit
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Greece
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IT Services and IT Consulting
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1 - 100 Employee
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Service Department - I.T. Consultant - Network Engineer - Wireless Engineer
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Apr 2014 - Oct 2017
Project Management, IT Support, Customer Troubleshooting, Network setup troubleshooting, on site - remote support, RMA Department Handling, Customer Service, Human Resources Management, Public Relations, Research, Computer Technology troubleshooting and repairing, CRM operator. Project Management, IT Support, Customer Troubleshooting, Network setup troubleshooting, on site - remote support, RMA Department Handling, Customer Service, Human Resources Management, Public Relations, Research, Computer Technology troubleshooting and repairing, CRM operator.
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Black Dot s.a.
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Greece
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Technology, Information and Internet
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Customer service and Operations
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May 2013 - Mar 2014
Organization of Back-end operations, implementation and development of the website www.supergiftme.gr, Troubleshooting, IT Support, SAP operator, Accounting manager, QA testing - troubleshooting, Order Executor, Customer Service, Customer and Partners Relations Management, Payroll Management, Supplier Payments, Public Relations. Organization of Back-end operations, implementation and development of the website www.supergiftme.gr, Troubleshooting, IT Support, SAP operator, Accounting manager, QA testing - troubleshooting, Order Executor, Customer Service, Customer and Partners Relations Management, Payroll Management, Supplier Payments, Public Relations.
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IT Manager
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Jan 2005 - Dec 2012
Developing business and implementation of the e-shop www.bookstorehellas.eu Meetings with publishers, Supervisor of the Creating Process of the website, Operations and Management of the Website, Administrator, QA testing, Troubleshooting, IT Support, Customer Orders, Customer Service, Payroll and Supplier Payments. Developing business and implementation of the e-shop www.bookstorehellas.eu Meetings with publishers, Supervisor of the Creating Process of the website, Operations and Management of the Website, Administrator, QA testing, Troubleshooting, IT Support, Customer Orders, Customer Service, Payroll and Supplier Payments.
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Education
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2005 - 2014
National Technical University of Athens
Mechanical Engineering -
2013 - 2014
Ethnikon kai Kapodistriakon Panepistimion Athinon
Master's Degree, Budgeting and Reporting -
2017 - 2017
MTCINE - MikroTik Certified Inter-Networking Engineer
BGP - MPLS - Traffic Engineering -
2017 - 2017
MTCTCE - MikroTik Certified Traffic Control Engineer
Packet flow diagram, Firewall, Quality of Service, DNS, DHCP client/relay/server, Web Proxy -
2017 - 2017
MTCUME - MikroTik Certified User Management Engineer
PPP, PPTP, L2TP, PPPoE, Bridging, IPSec -
2016 - 2016
MTCRE - Mikrotik Certified Routing Engineer
Static Routing, Point to Point Addressing, VPN, OSPF -
2016 - 2016
MTCWE - Mikrotik Certified Wireless Engineer
Wireless Troubleshooting, WDS and MESH, Wireless Bridging, Nstreme Protocol, Nv2 Protocol -
2016 - 2016
MTCNA - Mikrotik Centified Network Accosiate
System, Networking, and LAN/WAN Management/Manager -
2018 - 2018
TPNA SMB
System, Networking, and LAN/WAN Management/Manager
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