Konstantinos Tsagkarakis

Administrative and educational training officer at ΚΕΚ ΓΣΕΒΕΕ | KEK GSEVEE
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Contact Information
us****@****om
(386) 825-5501
Location
Greece, GR
Languages
  • German Limited working proficiency
  • English Full professional proficiency
Skills

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Daphne Benetou

konstantinos tsagarakis s a very good professor!

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Credentials

  • Google grow Greek tourism online - Certificate
    Google
    May, 2020
    - Oct, 2024
  • Negotiation Skills - Confirmation of Completion
    eCornell
    May, 2020
    - Oct, 2024
  • Confirmation of Completion - Marketing the Hospitality Brand Through Digital Media
    eCornell
    Apr, 2020
    - Oct, 2024
  • Implementing Brand Strategy Through Digital Media - Confirmation of Completion
    eCornell
    Apr, 2020
    - Oct, 2024
  • Certification in Vocational Training and Education for Adults (Ministry of Education, Greece)
    Ministry of Education, General Secretariat of Lifelong Learning
    Aug, 2015
    - Oct, 2024

Experience

  • ΚΕΚ ΓΣΕΒΕΕ | KEK GSEVEE
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative and educational training officer
      • Jan 2023 - Present

      Administrative and educational training officer in the Hellenic Confederation of Professionals, Craftsmen, and Merchants (GSEVEE). Tasks: a. Administrative actions and tasks management monitoring (through operational information systems design, such as ERP, learning management systems, such as platforms ex distance education etc.). and b. Assistance in the implementation of educational – operational actions of KEK GSEVEE (indicatively self-financed and/or co-financed continuing programs vocational training of employers/self-employed, employees and unemployed, other adult and continuing vocational education projects training, European projects, etc.). Show less

  • Greek General Confederation of Labour
    • Greece
    • Non-profit Organizations
    • 1 - 100 Employee
    • Curriculum Writer
      • Jan 2022 - Present

      Curriculum writer of the EU-funded Project: "Curriculum and Educational Training Guides" (Code (MIS) 5069281) regarding the Department of Applied Technologies in the tourism industry. Curriculum writer of the EU-funded Project: "Curriculum and Educational Training Guides" (Code (MIS) 5069281) regarding the Department of Applied Technologies in the tourism industry.

  • INSETE
    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Curriculum Director
      • Jan 2022 - Present

      Head of the academic team of the European Union-funded Project: Training and Educational Training Guides" (Code (MIS) 5069281), regarding the curriculum of Tourism Industry Employee. Head of the academic team of the European Union-funded Project: Training and Educational Training Guides" (Code (MIS) 5069281), regarding the curriculum of Tourism Industry Employee.

  • Εκπαιδευτική Ένωση - Ekpaideutiki Enosi
    • Greece
    • Education Administration Programs
    • 1 - 100 Employee
    • Lecturer
      • Oct 2019 - Present

      Lecturer in the departments of Mountain and outdoor Activities Guide, Tourists Guide and Tourism Industry. Lecturer in the departments of Mountain and outdoor Activities Guide, Tourists Guide and Tourism Industry.

  • Owner - Manager
    • Athens, Greece
    • SPSS Expert - Private tutoring / coaching
      • Sep 2013 - Present

      Assisting tertiary education students in fully understanding the science of Statistics and the use of the Statistical Package for Social Sciences, in order to fulfill academic obligations such as final examinations and dissertations. Students are taught how to conduct a statistical research from scratch: questionnaire designing, data manipulation by using the SPSS software and at the end, they are prepared to answer questions during the presentation and the examination of the dissertation/semester project. In a more advanced level, academic researchers are assisted in the preparation and the presentation of the statistical part of their research, starting from scratch: the researcher is assisted from the very beginning of the research (research design, methodology, hypotheses forming, questionnaire forming etc.), in conducting the questionnaire field research (qualitative of quantitative), in processing all data through SPSS software and in the preparation of the final presentation by using PowerPoint and other presentation software. Show less

  • New York College
    • Greece
    • Higher Education
    • 1 - 100 Employee
    • Educator
      • Oct 2015 - Jan 2022

      Educating new aspiring travel agencies and airline-support companies 'employees in the fields of Tourism Marketing, Airline Handling Companies, Tourism Management etc. Moreover, planning and scheduling educational visits in relevant businesses and organizations as well as visiting tourism industry's exhibitions. Educating new aspiring travel agencies and airline-support companies 'employees in the fields of Tourism Marketing, Airline Handling Companies, Tourism Management etc. Moreover, planning and scheduling educational visits in relevant businesses and organizations as well as visiting tourism industry's exhibitions.

  • FOUR ELEMENTS NGO
    • Greece
    • Non-profit Organizations
    • 1 - 100 Employee
    • Independent Contractor
      • Feb 2017 - Jul 2017

      -Designing and creating the online educational material used in online tourism industry vocational training, which was created on the e-learning course platform (https://goo.gl/mzkkLy) in both Greek and English and it was based on the ECVET educational standards (https://goo.gl/fE7q6e). -Teaching students via distance learning platform software and problem solving session. -Designing and creating the online educational material used in online tourism industry vocational training, which was created on the e-learning course platform (https://goo.gl/mzkkLy) in both Greek and English and it was based on the ECVET educational standards (https://goo.gl/fE7q6e). -Teaching students via distance learning platform software and problem solving session.

  • KEKPA-DIEK
    • Greece
    • Public Policy Offices
    • 1 - 100 Employee
    • Vocational Trainer
      • Oct 2015 - Jun 2017

      Students vocational training in the departments of "Tourism Industry" and "Head cook - Chef". Subjects taught: Restaurant Management, Kitchen and Hotel Departments Management etc. Supervising students internship in hotels and other tourism industry businesses. Students vocational training in the departments of "Tourism Industry" and "Head cook - Chef". Subjects taught: Restaurant Management, Kitchen and Hotel Departments Management etc. Supervising students internship in hotels and other tourism industry businesses.

  • IIEK New York
    • Greece
    • Education Administration Programs
    • Lecturer
      • Oct 2015 - Jun 2017

      Teaching in the department of Hospitality Management of Vocational Education Centre "New York". Subjects taught: "Tourism Geography" and "Practice". Working in the VEC "New York" included grading students, various educational visits in tourism bureaus and other form of travel agencies as well as the employment of students in cooperating businesses of the hospitality industry. Teaching in the department of Hospitality Management of Vocational Education Centre "New York". Subjects taught: "Tourism Geography" and "Practice". Working in the VEC "New York" included grading students, various educational visits in tourism bureaus and other form of travel agencies as well as the employment of students in cooperating businesses of the hospitality industry.

  • Taseis Management
    • Piraeus, Greece
    • Vocational Educator
      • Jul 2016 - Aug 2016

      Educating aspiring professionals who will work in the tourism and hotel industry as waiters, receptionists, reservation officers, travel agencies employees etc. All subjects included lecturing, role playing games, Questions and Answers, and other educational methods that are meant for professional vocational training. Educating aspiring professionals who will work in the tourism and hotel industry as waiters, receptionists, reservation officers, travel agencies employees etc. All subjects included lecturing, role playing games, Questions and Answers, and other educational methods that are meant for professional vocational training.

  • AKMON Vocational Education Centre - Εκπαιδευτικός Οργανισμός ΑΚΜΩΝ ΚΕΚ
    • Athens, Greece
    • Lecturer - Vocational Educator
      • Jun 2016 - Aug 2016

      Educating aspiring professionals who will work in the tourism and hotel industry as waiters, receptionists, reservation officers, travel agencies employees etc. All subjects included lecturing, role playing games, Questions and Answers, and other educational methods that are meant for professional vocational training. Educating aspiring professionals who will work in the tourism and hotel industry as waiters, receptionists, reservation officers, travel agencies employees etc. All subjects included lecturing, role playing games, Questions and Answers, and other educational methods that are meant for professional vocational training.

  • MASTER GROUP
    • Greece
    • Business Consulting and Services
    • 1 - 100 Employee
    • Educator
      • Jul 2013 - Oct 2015

      Teaching in vocational educational seminars as well providing with the adequate course material, attended by future hotel employees. The subjects varied, from hotel management issues, to waiter training, reception and call centre training etc. Teaching in vocational educational seminars as well providing with the adequate course material, attended by future hotel employees. The subjects varied, from hotel management issues, to waiter training, reception and call centre training etc.

  • SETE - Greek Tourism Confederation
    • Greece
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Educational material about Occupational Hazards and Health Administration for Housekeepers.
      • Jul 2015 - Aug 2015

      In the frame of a co-funded European Union programme regarding the vocational training and Internship of umemployed youth in the tourism industry, educational material was produced concerning the Housekeepers' Occupational Safety and Health Administration for Housekeepers. The material was focused on Practices to Improve Health & Safety and to prevent future injuries during occupation. In the frame of a co-funded European Union programme regarding the vocational training and Internship of umemployed youth in the tourism industry, educational material was produced concerning the Housekeepers' Occupational Safety and Health Administration for Housekeepers. The material was focused on Practices to Improve Health & Safety and to prevent future injuries during occupation.

  • airtickets®
    • Travel Arrangements
    • 1 - 100 Employee
    • Customer Support
      • Sep 2013 - May 2015

      Customer support and travel consultant of German-speaking customers, managing the company's German-speaking Social Media pages. As a travel consultant and customer support employee, the main duties are: offline reservations and tickets issuing, trouble-shooting in matters such as tickets prices and company's site functions, problem-solving communication with airlines considering ticketing issues, reimbursement and refunding about cancelled tickets, solving problems regarding the charging of credit/debit cards, use of GDS (Worldspan and Galileo) and the company's CRM. As the administrator of the company's German-speaking social media pages, the mail duties include the updating of the company's page, the translation of special offers and the advertisements to our clients, communication and trouble-shooting through the page chat service. Show less

  • Professional Vocational Educational Institute (in Greek: KEK) "Master"
    • Greece
    • Educator - Online Seminars Coordinator
      • Mar 2013 - Jun 2013

      My main duties in the Vocational Educational Institute "Master" included the creation and editing of e-learning seminars and teaching in vocational educational crash-cources, which focused mainly in the subjects of Tourism and Hotel Management. My main duties in the Vocational Educational Institute "Master" included the creation and editing of e-learning seminars and teaching in vocational educational crash-cources, which focused mainly in the subjects of Tourism and Hotel Management.

  • I.IEK D.O.M.I.
    • Greece
    • Education Administration Programs
    • Educator
      • Feb 2013 - Jun 2013

      Educator in the department of "Hotel Employees". Lessons taught: "Hotel Management" and "Housekeeping". Educator in the department of "Hotel Employees". Lessons taught: "Hotel Management" and "Housekeeping".

  • LE MONDE INSTITUTE OF TOURISM STUDIES
    • Athens, Greece
    • Educator
      • Oct 2011 - Jun 2012

      Educator in the Departments of “Hotel Employee” and “Travel Agency Agent”, Subjects Taught: “Tourism Geography” and “Tourism Agency Management I and II”. Educator in the Departments of “Hotel Employee” and “Travel Agency Agent”, Subjects Taught: “Tourism Geography” and “Tourism Agency Management I and II”.

  • TEI of Lamia
    • Amfissa, Greece
    • Educator, departments of Tourism Industry and Commerce-Advertisment
      • 2010 - Nov 2011

      Position held: Lecturer – Taught Courses: “Planning in Advertising”, “Applied Marketing Research”. Position held: Lecturer – Taught Courses: “Planning in Advertising”, “Applied Marketing Research”.

  • TEI of Piraeus
    • Athens. Greece
    • Educator
      • Feb 2010 - Jun 2011

      Lessons taught: Tourism Management, Customer Satisfaction, Tourism Bureau Organisation (English-speaking classes for Erasmus students). Lessons taught: Tourism Management, Customer Satisfaction, Tourism Bureau Organisation (English-speaking classes for Erasmus students).

  • Vocational Training Institute of Ambelokipi, Athens, Greece
    • Educator
      • 2010 - 2011

      Lessons taught: Tourism Bureau Organisation, Environmental Protection, Computer Reservations Systems Lessons taught: Tourism Bureau Organisation, Environmental Protection, Computer Reservations Systems

Education

  • University of the Aegean
    MSc, Tourism Policy and Management
    2003 - 2005
  • School of Pedagogical and Technological Education
    Education Certificate, Paedagogics
    2009 - 2010
  • Harokopio University of Athens
    MSc, Applied Geography and Spatial Management
    2007 - 2010
  • Technological Educational Institute of Crete
    BSc, Tourism Industry
    1999 - 2003
  • European University Cyprus
    Ph.D. (cand.), Tourism Education
    2021 -

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