Experience

Heretto

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Specialist

  • Jul 2021 - Present



SmartRecruiters

• United States
• Software Development
• 400 - 500 Employee

• Partner Success Consultant

  • Apr 2019 - Jun 2021

  -supporting solution vendors during the onboarding process, from internal recognition to marketplace partnership -designing integration layout by connecting REST API endpoints and steps of the customer journey, relying on OAuth 2.0 security protocols -troubleshooting and registering incoming incidents related to partner operations -creating technical documentation to be used internally and externally -designing and updating Marketplace Partners Help Center -supporting solution vendors during the onboarding process, from internal recognition to marketplace partnership -designing integration layout by connecting REST API endpoints and steps of the customer journey, relying on OAuth 2.0 security protocols -troubleshooting and registering incoming incidents related to partner operations -creating technical documentation to be used internally and externally -designing and updating Marketplace Partners Help Center



AdRem Software

• Poland
• Software Development
• 1 - 100 Employee

• Account Manager

  • Oct 2017 - Jan 2019

  Proactive sales, acquisition of new customers, technical presentations, first line of technical support, coordination of partnership agreements, quote configuration, watching over software maintenance renewals, maintaining good relationships with current partners and resellers worldwide, coordination of international sales, conducting online demos, price and offer negotiations, working strictly with software engineers and QA team Proactive sales, acquisition of new customers, technical presentations, first line of technical support, coordination of partnership agreements, quote configuration, watching over software maintenance renewals, maintaining good relationships with current partners and resellers worldwide, coordination of international sales, conducting online demos, price and offer negotiations, working strictly with software engineers and QA team



Fotopress

• Kraków, woj. małopolskie, Polska

• Sales Specialist

  • Nov 2016 - Sep 2017

  Sales and service for individual and business customers, coordination of the customer's delivery channel, customer service, sales software knowledge (Magento, Baselinker) Sales and service for individual and business customers, coordination of the customer's delivery channel, customer service, sales software knowledge (Magento, Baselinker)



Holcim

• Switzerland
• Wholesale Building Materials
• 700 & Above Employee

• HR & Personal Administration Intern

  • May 2016 - Jun 2016

  Handling employee documentation, administration of due payments and benefits, coordination of document flow Handling employee documentation, administration of due payments and benefits, coordination of document flow