Experience

FreewayCamper

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Director Operations

  • Apr 2022 - Present

  Warszawa/München • Expanded 20x times Freeway rental network (from 1/35/5 to 25 stations/700+ cars/120+ FTEs) in less than 2 years • Led international expansion and built business operations in Italy and Poland, acting as Managing Director (P&L responsibility) • Successfully built and developed business areas: rental stations, fleet, vehicle sales, customer service, analytics • Introduced and optimised scalable company-wide processes assuring high quality, asset utilisation and reasonable costs (e.g… Show more • Expanded 20x times Freeway rental network (from 1/35/5 to 25 stations/700+ cars/120+ FTEs) in less than 2 years • Led international expansion and built business operations in Italy and Poland, acting as Managing Director (P&L responsibility) • Successfully built and developed business areas: rental stations, fleet, vehicle sales, customer service, analytics • Introduced and optimised scalable company-wide processes assuring high quality, asset utilisation and reasonable costs (e.g. av. NPS >70, Google ratings >4.8, customer satisfaction >90%, fleet utilisation >80%, cancellation rate <0.5%, replacement vehicles <5%, achieved damage handling cost neutrality) • Prepared operations for growth incl. strategy planning, roadmap design and execution, managing key projects e.g. e-camper, introduced monitoring of KPIs covering occupancy, costs, efficiency, customer satisfaction etc.

• Head of Operations

  • Mar 2021 - Apr 2022

  Warszawa/München • See Director of Operations description



FWC - FreewayCamper Italia srl

• Board Member, Co-Director

  • May 2022 - Present

  Mediolan, Lombardy, Włochy • See Director of Operations description



FreewayCamper Polska sp. z o.o.

• Board Member

  • Mar 2022 - Present

  Warszawa, Woj. Mazowieckie, Polska • See Director of Operations description



FlixBus

• France
• Business Consulting and Services
• 1 - 100 Employee

• Transport Manager Estonia

  • Dec 2019 - Aug 2021

  Tallin, Harjumaa, Estonia • Acted as accountable Transport Manager for Estonia responsible for safe operations of coaches on Estonian concessions

• Head of Global Safety

  • Mar 2020 - Feb 2021

  Rejon Berlin, Niemcy • Successfully steered FlixMobility business through coronavirus pandemic crisis – safety & emergency aspects including preparation, implementation, and compliance of safety packages for FlixBus, FlixCharter, FlixTrain • Managed safety (procedures, guidelines, technical checks, rest and driving times, planning) in 31 markets from US via EU countries to Turkey (portfolio of 70m+ customers, 537m+ vehicle-km p.a., 3,500+ vehicles & 12,000+ drivers) • Acted as Lead Transport Manager for local… Show more • Successfully steered FlixMobility business through coronavirus pandemic crisis – safety & emergency aspects including preparation, implementation, and compliance of safety packages for FlixBus, FlixCharter, FlixTrain • Managed safety (procedures, guidelines, technical checks, rest and driving times, planning) in 31 markets from US via EU countries to Turkey (portfolio of 70m+ customers, 537m+ vehicle-km p.a., 3,500+ vehicles & 12,000+ drivers) • Acted as Lead Transport Manager for local Transport Managers, and the internal and external “Flix safety face” • Set best corporate standards for emergency response and crisis handling (i.a. prepared for introduction of Safety Management System (SMS), created global safety KPIs and performance monitoring scheme) • Led and developed Emergency & Safety Management teams as part of the global Traffic Control steering group

• Head of Operations Poland, Ukraine & Baltics

  • Jun 2018 - Mar 2020

  Warszawa, woj. mazowieckie, Polska • Expanded 20x FlixBus Polska network and created sound foundations for further growth of domestic & international operations (4.5m+ customers, 50m+ vehicle-km p.a.) with 30+ Bus Partners, 250+ buses, 1000+ drivers • Led operational integration of PolskiBus into FB portfolio (large M&A deal) – delivered on time and within budget • Successfully built and developed business areas: regional operations, bus stops, quality management, ops support, shops & stations, authorizations & legal… Show more • Expanded 20x FlixBus Polska network and created sound foundations for further growth of domestic & international operations (4.5m+ customers, 50m+ vehicle-km p.a.) with 30+ Bus Partners, 250+ buses, 1000+ drivers • Led operational integration of PolskiBus into FB portfolio (large M&A deal) – delivered on time and within budget • Successfully built and developed business areas: regional operations, bus stops, quality management, ops support, shops & stations, authorizations & legal, procedural supervision of HQ customer service & traffic control teams • Radically improved operational performance including NPS, punctuality and service ratings – moving the country from 19th/20 to 3rd/31 position in global rankings during the term of office • Successfully managed complex projects e.g. bus approval guidelines, onboard sales, rebranding and retrofit of PolskiBus buses, seat reservation, onboard entertainment system, FlixBus Drivers Academy • Acted as accountable Transport Manager for Poland & Estonia

• Transport Manager Poland

  • Dec 2017 - Mar 2020

  Warszawa, woj. mazowieckie, Polska • Acted as accountable Transport Manager for Estonia responsible for safe operations of coaches on Polish concessions

• Operations Manager Poland

  • Sep 2017 - Jun 2018

  Warszawa, woj. mazowieckie, Polska • See Head of Operations description



Centre for Aesthetic Medicine ,,da Vinci"

• Co-owner

  • Apr 2017 - Jul 2020

  Poznań, woj. wielkopolskie, Polska Family-owned business



Politechnika Warszawska

• Poland
• Higher Education
• 1 - 100 Employee

• Teaching Assistant

  • Feb 2017 - Sep 2017

  Warsaw Teaching Summer Term 2016/2017: 1. Freight Rail Operations 2 - Project (PL: Technologia Towarowych Przewozów Kolejowych 2 - projekt), 2. Rail Operations at Stations, Yards and Sidings - Project (PL: Technologia Pracy Stacji Kolejowych - projekt), 3. Transport Systems Modelling 2 - Workshop (PL: Systemy transportowe 2 - ćwiczenia).



PKP Intercity

• Poland
• Truck Transportation
• 400 - 500 Employee

• Head of Rail Operations Planning & Project Manager

  • Nov 2015 - Jul 2017

  Warszawa, woj. mazowieckie, Polska • Successfully implemented integrated planning software for schedule development, vehicle diagramming, duty building, rostering (including optimisation algorithms), dispatch (vehicle and crew), payroll and cost accounting, which improved efficiency of rolling stock planning by over 4% and staff planning by 7% (significant cost reduction) • Supervised operational work and employees in the planning division across PKP Intercity network (36 planners, 180+ dispatchers, 3600+ train drivers, train… Show more • Successfully implemented integrated planning software for schedule development, vehicle diagramming, duty building, rostering (including optimisation algorithms), dispatch (vehicle and crew), payroll and cost accounting, which improved efficiency of rolling stock planning by over 4% and staff planning by 7% (significant cost reduction) • Supervised operational work and employees in the planning division across PKP Intercity network (36 planners, 180+ dispatchers, 3600+ train drivers, train managers & conductors, 350+ locomotives and units) • Managed strategic projcts, reporting directly to the Board (managing a team of 14) • Delivered multiple trainings sessions to various stakeholders (Directors, Heads of Units, Planners, Dispatchers, End Users incl. Train Managers, Drivers etc.), • Acted as the Head of the Tender Committee, • Respresented PKP Intercity in the OSJD - Organization for Cooperation of Railways, Coding and Railway IT Team, • Actively participated in UIC audits

• Expert

  • Aug 2015 - Nov 2015

  Warszawa, woj. mazowieckie, Polska • Provided advisory services to PKP Group on strategic technical projects e.g. the long-term fleet strategy, projects focused on the planning operations efficiency, rolling stock procurement • Managed as interim PM a strategic PKP Intercity project (implementation of new integrated planning software IVU)



Steer Davies Gleave

• 1 - 100 Employee

• Consultant (Rail Advisory)

  • Oct 2014 - Aug 2015

  Londyn, Zjednoczone Królestwo • Managed and participated in transport projects for a variety of clients including Abellio, Amtrak California, European Commission, Manchester Airport Group, Transport for London • Delivered analyses on European and Regional transport policy, transport demand modelling and traincrew planning • Designed elements of rail infrastructure aimed at operations optimisation



Zespół Doradców Gospodarczych TOR Sp. z o.o.

• Investment Projects Manager

  • Mar 2013 - Aug 2013

  Warszawa, woj. mazowieckie, Polska • Managed and participated in transport projects for a variety of clients including Lafarge, ORLEN Koltrans, PGNiG Termika, PKN ORLEN, PKP Cargo Service, PKP LHS • Managed and delivered technical and business projects with focus on optimisation of rail sidings operations and infrastructure redesigns e.g. schematic engineering plans, safety and signalling systems plans

• Transport Specialist

  • Oct 2012 - Feb 2013

  Warszawa, woj. mazowieckie, Polska • See Investment Projects Manager



DB International GmbH

• Intern (process management)

  • Sep 2012 - Sep 2012

  Warszawa, woj. mazowieckie, Polska • Actively participated in market intelligence activities, • Delivered translations English-German-Polish, • Provided administrative support of the office

• Intern (project management)

  • Jun 2012 - Jul 2012

  Warszawa, woj. mazowieckie, Polska • Participated in a number of projects regarding rolling stock procurement (feasibility studies), park & ride projects, freight rail operations optimisation



PKP Przewozy Regionalne

• Truck Transportation
• 1 - 100 Employee

• Intern (rail operations)

  • Jun 2009 - Aug 2009

  Gorzów Wielkopolski, woj. lubuskie, Polska • Participated in traincrew diagramming, • Organised special events acting as Event Manager, • Worked in the field as trainee train conductor