Experience

Luxclusive Homes

• India
• Real Estate
• 1 - 100 Employee

• Senior Client Relationship Manager in Luxclusive Homes

  • Nov 2020 - Present

  Duties and Responsibilities: o Manages the Client Services Coordinators (creates staff schedules, manages workflow, handles staffing and employee issues, enforces departmental policy and procedures). o Schedules appointments according to established procedures. o To Verify the updated properties status such as validity, rate change, etc. o If any new project / property comes up should gross, verify with the old pending requirements - match the client and arrange for an inspection o Newspaper Ad, Facebook Promotion - Calls, maintaining the response details in the sheet o Weekly/monthly/quarterly report generation based on the KPIs o Coordinating on raising the invoice. o Coordinating with the Developer for new upcoming projects. And also with the Owners and the client for the process of inspection. o Posting properties in the CRM, 99acers, Housing, Magic bricks, Sulekha in our internal software etc. o Commission Confirmation emails to the clients Coordinating o Attending to the leads & Registering leads with the Vendors. Show less



THINKCOMM MARKETING AND MEDIA SERVICES PRIVATE LIMITED

• India

• Senior Client Relationship Manager

  • Dec 2017 - Sep 2020

  Duties and Responsibilities: o Involving in client and customer interactions. o Requirement Analysis o Corporate Communication o Achieve the team objectives o Preparation of reports on the weekly and monthly and also review meeting for performance. o Preparing PO for the vendors. o Preparation of comparative statement for L1 vendors Duties and Responsibilities: o Involving in client and customer interactions. o Requirement Analysis o Corporate Communication o Achieve the team objectives o Preparation of reports on the weekly and monthly and also review meeting for performance. o Preparing PO for the vendors. o Preparation of comparative statement for L1 vendors



Everwin Vidhyashram - India

• India
• Education Administration Programs
• 1 - 100 Employee

• Administrative Executive

  • Jan 2014 - Nov 2017

  Duties and Responsibilities: o Receive and answer all incoming calls/paper reporting complaints or work requests o Interacting with other departments to full fill the work on time. o Co-coordinating with the teachers regarding the student’s ID cards o Handling walk-in parents request, quires, and fees details. o Collecting TC request from the parents and given to the concern department o Organizing weekly meetings Duties and Responsibilities: o Receive and answer all incoming calls/paper reporting complaints or work requests o Interacting with other departments to full fill the work on time. o Co-coordinating with the teachers regarding the student’s ID cards o Handling walk-in parents request, quires, and fees details. o Collecting TC request from the parents and given to the concern department o Organizing weekly meetings



Shree Super Market

• Chennai, Tamil Nadu, India

• Proprietor

  • Oct 2009 - Nov 2013

  Designation: Proprietor Duties and Responsibilities: o Involving in client and customer interactions. o Taking care of stocks incoming and outgoing. o Staff salary, work permit. o Co-coordinating with the marketing/ sales team. o Keeping updated with the current market trends and industry news. o Maintaining client’s database of clients. Designation: Proprietor Duties and Responsibilities: o Involving in client and customer interactions. o Taking care of stocks incoming and outgoing. o Staff salary, work permit. o Co-coordinating with the marketing/ sales team. o Keeping updated with the current market trends and industry news. o Maintaining client’s database of clients.



Ample Technologies

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Co-coordinator

  • Apr 2004 - Sep 2008

  Duties and Responsibilities: o Maintained and promoted Maintained and promoted exceptional customer service and public relations o Developed, implemented, and instructed promotional activities for successful Increase the sales. o Interacting with other wings of operation for effective result attending telephone enquires o MIS - Maintaining weekly/Monthly reports/ of sales. o Co-coordinating with the marketing/ sales team. o Keeping updated with the current market trends and industry News. o Participated in a weekend intensive group sales training seminar. Show less



DCB Bank

• India
• Banking
• 700 & Above Employee

• Coordinator Sales and Credit

  • Aug 2002 - Mar 2004

  Duties and Responsibilities: o Credit Verification of customers through telephonic enquiries to their place of employment & Residence. o Verifying the genuinely of applicant’s documents pertaining to employment /Residence. o Interacting with other wings of operations for effective appraisal/processing. o Handling telephone enquires (telephone Appraisal-Confirmation of customer Information – residence/office.) o MIS –Maintaining weekly / Monthly reports /Statistic of applications received, sanctioned, disbursed, cancelled etc. & so on. o Co-coordinating with the marketing/ sales team. o Keeping updated with the current market trends and industry News. o Customer guidance and handling queries in person and through telephone. Show less