Experience

Cookpad

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Human Resources Business Partner

  • Oct 2022 - Present

  • Supported organizational change initiatives, including restructuring and workforce planning, to optimize efficiency and drive business results. • Collaborating with employees and people leaders to effectively implement a People and Culture agenda that aligns seamlessly with business strategic goals and long-term business plans. • Facilitated the visa application process for skilled workers and intra-company transfers, liaising with immigration authorities, preparing necessary documentation, and ensuring compliance with visa regulations and requirements, resulting in successful and timely approvals for employees relocating to the company's global office. • Managed the redundancy process, including conducting consultations, preparing redundancy documentation, and providing support to affected employees, ensuring compliance with legal requirements and maintaining open and transparent communication throughout the process. Show less



Easyship

• United States
• Software Development
• 100 - 200 Employee

• Head of Human Resources

  • Feb 2020 - Oct 2022

  HR Operations- Provided global leadership and direction for the human resources function, encompassing recruitment, hiring, training, onboarding, employee relations, learning and development, and preparation of all associate communication.- Implemented effective employee relations strategies, managed benefits and compensation programs, executed staffing initiatives, fostered management development, and conducted workforce analysis.- Designed & implemented strategic HR policies in sync with business objectives & organizational growth.- Worked in close coordination with the Board to help set up new branches across the World.- Collaborated with HR leaders and the Digital team to manage and maintain engaging and up-to-date HR content on the intranet, ensuring a positive user experience and effective communication of HR initiatives.- Successfully led workforce expansion from 40 to 150 employees within a span of 2 years, utilizing effective recruitment strategies and talent management practices to support organizational growth.HRIS Project Management- Oversaw and successfully executed the implementation of an HR management system, leading to enhanced HR processes and improved overall efficiency.- Orchestrated end-to-end project management, ensuring strict adherence to project scope, timeline, and budget. This included selecting appropriate HR systems, conducting feasibility studies, financial analyses, and ROI assessments.- Collaborated closely with key stakeholders across the organization to drive the implementation of HR projects and system initiatives. This involved gathering user requirements, conducting comprehensive functional analysis, facilitating user acceptance testing, and preparing relevant documentation.- Provided comprehensive training and support to teams on utilizing the digital platform effectively. Developed user guides and training decks to facilitate seamless onboarding and ongoing usage of the HRIS system. Show less

• Human Resources Manager

  • Feb 2019 - Feb 2020

  1. Employee relations- Develop and implement employee engagement initiatives to foster a positive work culture and enhance employee satisfaction.- Conduct investigations and address employee grievances, ensuring adherence to company policies and legal requirements.2. Careers & Development- Collaborate with managers to identify and address employee development needs, including training and career advancement opportunities.- Design and implement performance management processes, including goal setting, performance evaluations, and feedback mechanisms.- Develop and maintain career development programs and initiatives to support employees in their professional growth.- Facilitate succession planning and talent management strategies to ensure a pipeline of skilled and qualified employees for key positions.3. Payroll & Benefits- Oversee payroll administration, ensuring accurate and timely processing of payroll for all employees.- Collaborate with finance and external vendors to manage employee benefits programs, including health insurance, retirement plans, and other perks.- Stay updated on payroll regulations and ensure compliance with relevant laws and regulations.-Provide guidance to employees on payroll and benefits-related inquiries and issues. Show less



Ovolo Hotels

• Hong Kong
• Hospitality
• 200 - 300 Employee

• Human Resources Manager

  • May 2018 - Jan 2019

  There's Something Happening Here :) • Used unconventional methods to hire talent for, to be launched restaurants under the Ovolo umbrella. • Oversee employee relations, benefits & compensation, staffing, management development and work-force analysis. • Seamlessly liaised with Australian counterparts for the streamlining of forms & policies in both locations (barring local legislation) & implementing the newly acquired HR software. • Responsible for building and managing budgets for the different departments and hotel units. • Hosted and conducted bi-weekly new hire orientation programs as well as designed necessary professional development plans. • Highlighted the importance of staff training to managers & set up a process for periodic reviews. • Created and approved job offers and salary structures for various roles. • Helped develop an enterprise-wide front-line associate on-boarding toolkit which includes food and occupational safety training as well. • Initiated a paperless environment by creating & maintaining a digital database for employees. • Restructured the internship programs and presentations. Show less



Square Yards

• India
• Real Estate
• 700 & Above Employee

• Manager HR and Administration

  • May 2015 - Oct 2017

  Manager HR & Administration– Square Yards: Nov 2015- Oct 2017 • Designed & implemented strategic HR policies in sync with business objectives & organizational growth • Responsible for resource planning in co-ordination with respective country managers • End to end recruitment for all levels from front line to senior management. • Handled the complete set of HR functions from hiring to exit, including letter preparations, employee screening, benefits enrollment and termination, payroll processing, staff movement handling, employee retention, database management, HR & Administration to name a few. • Applied for work permits of EXPATs & ensured timely renewal • Conducted annual performance appraisals, bonus reviews with salary bench-marking and budgeting • Payroll Management of Singapore, Australia, Hong Kong, Canada, UAE, Oman and Qatar. Prepared fortnightly payroll, obtained approvals and processed with the bank. • Supervised the HR & Admin teams to successfully provide the full spectrum of HR and Admin services including talent acquisition, manpower planning and budgeting, staff relations, performance management, payrolls, compensation and benefits, insurance renewal, retention and office administration functions • Worked in close co-ordination with the Board to help set up new branches across the World. Was responsible for business registration and setting up of company accounts, hiring of qualified Directors, Senior Management and front-line staff in the respective geographies. • Met with Bank managers for opening of company accounts and submitted required documents and assisted them in completion of the due diligence process in the newly acquired locations. • Carried out other ad hoc assignments or activities as required by the management • Brainstormed with senior management in order to take a task at hand to completion. Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Process Developer

  • Apr 2014 - Apr 2015

  • Managed the accurate and timely processing of up to 3000 invoices per month for large, multinational organizations. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues • Implemented next-generation technologies and process automations (including new EDI and ERP systems) to foster an environment of continuous improvement. Trained users and served as the primary “go-to” trouble-shooter on those new systems, which propelled efficiency gains and significant time and cost-savings • Composed effective accounting and ad-hoc reports, summarizing A/P data for supply chain, HR and other departments. • Facilitated “no-fault” internal and external audits as a result of sound recordkeeping and thorough documentation. Assisted in the interim & year end Audits • Dealing with buyers and suppliers to get an accurate Purchase Order to ensure timely payments Show less



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Subject Matter Expert

  • Feb 2009 - Mar 2014

  Senior Associate – Wipro: • Subject Matter Expert for Hewlett Packard & managed a team of 20 members • Audited calls to improve call quality scores for the team & gave feedback accordingly • Primary KRAs included achieving FCR, TPR, C-sat, & avoiding D-sat • Focussed on client relationship & brand management to generate maximum revenues • Successfully achieved team’s weekly & monthly targets w.r.t. revenues & client acquisition • Coordinated with HR for staffing management. Conducted interviews, trained & nurtured new comers • Coordinated directly with management to discuss process improvement & SOP modification Associate – Wipro: • Took inbound calls to resolve technical issues by providing viable solutions for HP • Achieved individual revenue targets • In depth understanding of the hardware & software, clients were using at the time Show less