Kok Peng Neo
Manager at ResMed- Claim this Profile
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Topline Score
Bio
LinkedIn User
I had the pleasure of working with Kok Peng for a year when we were in the post market quality team. Kok Peng was always keen to share his knowledge and offer great help and support to his colleagues to make the project a success! Kok Peng earns my highest recommendation as a team player or a leader.
Elsa de Graaf
In his role as Engineering Program manager I have worked together with Kok Peng Neo. He has a great sense to detail and also has a drive for high quality and actionable output. His precision and perseverance in getting results were of great value. He is also a pleasant person to work with in a team.
LinkedIn User
I had the pleasure of working with Kok Peng for a year when we were in the post market quality team. Kok Peng was always keen to share his knowledge and offer great help and support to his colleagues to make the project a success! Kok Peng earns my highest recommendation as a team player or a leader.
Elsa de Graaf
In his role as Engineering Program manager I have worked together with Kok Peng Neo. He has a great sense to detail and also has a drive for high quality and actionable output. His precision and perseverance in getting results were of great value. He is also a pleasant person to work with in a team.
LinkedIn User
I had the pleasure of working with Kok Peng for a year when we were in the post market quality team. Kok Peng was always keen to share his knowledge and offer great help and support to his colleagues to make the project a success! Kok Peng earns my highest recommendation as a team player or a leader.
Elsa de Graaf
In his role as Engineering Program manager I have worked together with Kok Peng Neo. He has a great sense to detail and also has a drive for high quality and actionable output. His precision and perseverance in getting results were of great value. He is also a pleasant person to work with in a team.
LinkedIn User
I had the pleasure of working with Kok Peng for a year when we were in the post market quality team. Kok Peng was always keen to share his knowledge and offer great help and support to his colleagues to make the project a success! Kok Peng earns my highest recommendation as a team player or a leader.
Elsa de Graaf
In his role as Engineering Program manager I have worked together with Kok Peng Neo. He has a great sense to detail and also has a drive for high quality and actionable output. His precision and perseverance in getting results were of great value. He is also a pleasant person to work with in a team.
Credentials
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Agile Project Leadership
LinkedInMar, 2023- Sep, 2024 -
Introducing Robotic Process Automation
LinkedInMar, 2023- Sep, 2024 -
Digital Transformation Foundations
LinkedInJan, 2023- Sep, 2024 -
Digital Transformation
LinkedInDec, 2021- Sep, 2024 -
Agile Foundations
LinkedInJul, 2021- Sep, 2024 -
Data-Driven Presentations with Excel and PowerPoint 2016
LinkedInApr, 2019- Sep, 2024 -
Storytelling with Data
LinkedInApr, 2019- Sep, 2024 -
ISO 13485:2016 Medical Devices Internal Auditor Training Course
SGS International Certification Services Singapore Pte LtdJun, 2018- Sep, 2024
Experience
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ResMed
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Manager
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Aug 2019 - Present
- Responsible for management of the analytics systems that underpin the department’s ability to understand and articulate product quality reliability. - Streamline and improve efficiency of reporting workflow.- Driving business excellence projects related to customers’ insights data, translating business ‘pain-points’ into requirement for continuous improvement projects, and collaborate across the different function in the business on development and implementation.- Enhance complaint capture system to gather better quality field data so as to help the business make more informed decisions, and drive for improvement Show less
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Senior Product Analytics Engineer
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Sep 2015 - Jul 2019
- Translate quality field data into actionable insights to help make informed decisions - Provide leadership oversight and management for post market complaints trending and analysis across all regions in a medical company. - Work with cross-functional team to drive for process/ product quality improvement, in compliance of quality system, so as to provide a better customer experience for the users of the product
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HP
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Azerbaijan
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Online Media
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Engineering Program Manager
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Jul 2011 - Aug 2015
- Managed the entire product life-cycle from First Launch to End of Support Life.- Led cross functional (manufacturing, Marketing, sustaining engineering, R&D) and regional teams to drive down warranty cost and improve product quality to achieve Total Customer Satisfaction- Advocate for Voice of the Customer into the Design Centre.- Member of the Lean Six Sigma project team that drives down warranty by 13% in re-service events and generate yearly saving of USD $300k across the Business Group. Show less
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Senior R&D Mechanical Engineer
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Jun 2006 - Jun 2011
- Define the deliverables, resource requirements and work plan for the project, and monitor the development and delivery. - Ensure that the project is delivered within the business and technical requirement for the project.
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Fullmark Pte Ltd
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Singapore
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Retail Office Equipment
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1 - 100 Employee
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Design Engineer
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Mar 2005 - Jun 2006
Responsible for new re-engineered product developments, co-ordinate prototype sample run, establish product specifications and engineering documentation. Responsible for new re-engineered product developments, co-ordinate prototype sample run, establish product specifications and engineering documentation.
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Education
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Nanyang Technological University
Engineering (Hons), Mechanical & Production Engineering
Community
