Experience

Prince George's County, Maryland

• Government Administration
• 200 - 300 Employee

• Notary Public

  • Mar 2021 - Present



We Church LLC

• Senior Pastor

  • Aug 2022 - Present



The Chill Grill

• Maryland, United States

• Business Owner

  • Jun 2021 - Present



Maryland CASA Association

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Court Appointed Special Advocate

  • Jun 2021 - Present



A Little Something Catering LLC

• Maryland, United States

• Founder and Owner

  • Mar 2020 - Present



Maryland Department of Transportation

• United States
• Truck Transportation
• 400 - 500 Employee

• Customer Agent II

  • Nov 2017 - Present



Department of State Development, Infrastructure, Local Government and Planning

• Australia
• Government Administration
• 700 & Above Employee

• Junior Human Resources Advisor

  • Aug 2017 - Mar 2020

  *Preparing and reviewing compensation and benefits packages *Administering health and life insurance programs *Implementing training and development plans *Prepare and review compensation and benefits packages *Administer health and life insurance programs *Implement training and development plans *Plan quarterly and annual performance review sessions *Inform employees about additional benefits they’re eligible for (e.g extra vacation days) *Update employee records with new hire information and/or changes in employment status *Maintain organizational charts and detailed job descriptions along with salary records *Forecast hiring needs and ensure recruitment process runs smoothly *Develop and implement HR policies throughout the organization *Monitor budgets by department *Process employees’ queries and respond in a timely manner *Stay up-to-date and comply with changes in labor legislation Show less



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Human Resources Coordinator

  • 2016 - Jan 2017

  • Responsible for general reception duties for the Human Resource Office, including greeting and assisting applicants, answering telephones, and assisting employees. • Greet all employees arriving to clock in/out in a courteous manner. • Perform general clerical duties including typing, faxing, photocopying, etc. • Monitor applicant traffic through ADP Applicant Tracking System. • Screen and interview new applicants for Park positions. • Process paperwork including, but not limited to data entry, background checks, drug screening, and filing. • Complete paperwork per state laws. • familiar with minor labor laws and monitor minor compliance throughout the day. • Maintain the cleanliness and organization of the Wardrobe area and track inventory daily. • Distribute/sell uniforms to all employees. • Track and communicate staffing levels to Park management. • Ensure all employees are in full grooming compliance prior to their shift. • Communicate with Human Resources management daily to discuss successes and needs. • Create and print employee nametags and ID cards. • Perform other duties as assigned. Show less



West Network Solutions

• Junior Recruiter

  • Feb 2014 - Nov 2016

  Responsibilities: • Participate in full life-cycle of recruiting including: cold calling, pre-screening candidates, preparing candidates for interviews, reviewing resumes and assessing candidates’ applications. • Utilizing both standard and creative sourcing strategies to identify top talent and find qualified candidates in your market. • Network and build relationships with candidates and clients at all levels. • Implement ideas and strategies to contribute to the future growth of the company. Experience: • Experience in sales/cold calling • Excellent communication and presentation skills • Able to succeed in a fast paced, results oriented environment • Managing employee records • Reviewing resumes • Assisting in the recruiting process • Interviews/Selection Process • Insurance and Benefits • Training • Recruitment • MS Office and Outlook • Disciplinary Procedure/Terminations Show less



Home Depot

• Construction
• 700 & Above Employee

• Front End Supervisor

  • Feb 2002 - Nov 2016

  • Managed the daily operations of the store and 20+ associates. • Prepared daily reports • Managed associates work flow and time. • Maintained cashier cash over flow. • Assigned task as needed • Verified task competition • Initiated the opening and closing procedures of the store. Front in Supervisor and Customer Service • Employment Skills Provide excellent customer service skills. • Successfully answer high volume call center. • Provide detailed information to customers and store management. • Manage vendor order logs and customer service dates. • Diplomatically resolved customer complaints on as-needed basis. • Excellent communication skills, quick decision-making, and keeping a positive attitude towards any changes that needs to be made. • Ability to follow instructions well and make decisions with no supervision maintained all record-keeping procedures without error. • Delegated responsibilities to employees to meet company expectations. • Completed all point of sale opening and closing procedures, including counting the contents of the cash register. • Handled all customer relations issues in a gracious manner and in accordance with company policies. • Welcomed customers into the store and helped them locate items. • Followed up with over 60 customers each week to verify that they were satisfied with purchases. • Strategically scheduled team members to maintain optimal staffing levels always. • Determined customer needs by asking relevant questions and listening actively to the responses. • Operated a cash register for cash, check and credit card transactions with 100% accuracy. • Stocked and replenished merchandise per store merchandising layouts. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Head Cashier

  • Aug 2013 - 2016

  Head Cashier • Manage all checkout functions by processing sales transactions and refunds, monitoring cash drawer amounts, and maintain checkout area. • Oversees coverage of registers and store supply usage. • Performs opening and closing procedures. • Provides excellent customer service by assisting customers and addressing issues. Customer Service Specialist • Operate a cash register for cash, check and credit card transactions with 100 % accuracy. • Clean and organize the store, including the checkout desk and displays. • Alert customers to upcoming sales events and promotions. • Identify potential shoplifters and alerted management. • Train new sales associates each quarter. • Complete all point of sale opening and closing procedures, including counting the contents of the cash register. • Handle all customer relations issues in a gracious manner and in accordance with company policies. • Welcome customers into the store and help them locate items. • Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also, responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate Show less