Experience

China Telecom Asia Pacific

• Singapore
• Telecommunications
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2014 - Present

  China Telecom Global Limited (“CTG”) is the wholly owned international business subsidiary of China Telecom, one of the world’s largest providers of integrated telecommunication services. China Telecom has a long-standing commitment to the development of our global operations and capabilities in order to establish a leading position in the international telecommunication market. China Telecom Global Limited (“CTG”) is the wholly owned international business subsidiary of China Telecom, one of the world’s largest providers of integrated telecommunication services. China Telecom has a long-standing commitment to the development of our global operations and capabilities in order to establish a leading position in the international telecommunication market.


Vodafone (Cable & Wireless)
• Business Development Manager

  • Jan 2013 - Oct 2014


Pacnet Global

• India

• Senior Account Manager

  • Oct 2011 - Oct 2012

  •Account management to maintain high level customer satisfaction and grow account revenue. •Source for new customers through innovative solution and up-selling on Pacnet cable network assets & ICT capabilities. •Managed Corporate customer ranging from Small Medium Enterprise to Large Enterprise to cater to their Telecom requirements, improve the user experience and enhance the network design. •Account management to maintain high level customer satisfaction and grow account revenue. •Source for new customers through innovative solution and up-selling on Pacnet cable network assets & ICT capabilities. •Managed Corporate customer ranging from Small Medium Enterprise to Large Enterprise to cater to their Telecom requirements, improve the user experience and enhance the network design.



SingTel

• Singapore
• Telecommunications
• 700 & Above Employee

• Account Manager

  • Nov 2005 - Oct 2011

  •Account management and foster good relationship with Multi National Customers to maintain a high level of customer satisfaction and grow account revenue. •Understand and identify customer’s telecommunications needs through account planning, regular meeting and discussion to propose solutions that meet or exceed their requirements. •Work with other functional units (Solution Manager, Bid Manager, Project Management, Provisioning Team) in order to win bids, strike innovative deals and achieve smooth project implementation. •Learn from field engineers during site survey and circuit implementation so as to gain valuable knowledge on products and service deployment. •Achievements: - Grow the global network of a top MNC software company value at $5 million by proposing Global WAN backbone network. - Grow the Asia Pac network & voice for a MNC manufacturing firm value at $4 million by proposing ATM / FR / IPLC service. - Grow the Asia Pac + domestic network & voice for a MNC hard disk manufacturer value at $1.5 million by proposing IPLC / Metro Ethernet / Fibre optics network - Grow the Asia Pac network for a MNC Oil & Gas company value at $1 million by proposing MPLS in US / Asia Pac region. Show less



Pacific Internet

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Apr 2000 - Nov 2005

  • Managed corporate customers, which include large multinational corporations and small medium enterprises. •Understand corporate customer’s needs and recommend the appropriate ISP solution to value add to their organization. •Sales target achievement: (Year 2004 – 135%, Year 2005 – 110%, Year 2006 – 120%), grow the customer’s account and get leads through referral, business contacts, cold calling, and customer visitation. •Received Excellence Award 2002 in recognition of exceptional effort to embrace Pacific Internet core values and role towards achieving mission. Show less