Business Process Developer

• Mar 2022 - Present

Apple Solutions Consultant

• Nov 2020 - Apr 2021

I worked at an apple solutions company where my work involved troubleshooting, maintaining and repairing apple devices; iPhones, MacBooks, and iPads on a daily basis.Customer service was an integral part of my day-to-day activities as I was responsible for providing excellent IT support to customers which I undertook excellently.I was able to provide resources and assistance to a colleague who was new to the IT world to get him up to speed with the Microsoft Office Suite. I worked at an apple solutions company where my work involved troubleshooting, maintaining and repairing apple devices; iPhones, MacBooks, and iPads on a daily basis.Customer service was an integral part of my day-to-day activities as I was responsible for providing excellent IT support to customers which I undertook excellently.I was able to provide resources and assistance to a colleague who was new to the IT world to get him up to speed with the Microsoft Office Suite.

Research Assistant

• Sep 2019 - Sep 2020

I worked with people from diverse backgrounds and departments to achieve common goals.Oversaw the repairs and maintenance of computers in my department due to my background in IT.Spearheaded the implementation of remote work to enable colleagues in my department and myself to work from home successfully during the lockdown. I worked with people from diverse backgrounds and departments to achieve common goals.Oversaw the repairs and maintenance of computers in my department due to my background in IT.Spearheaded the implementation of remote work to enable colleagues in my department and myself to work from home successfully during the lockdown.