Kofi Brinkley
Application Services Manager at Accellacare- Claim this Profile
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Topline Score
Bio
LinkedIn User
Focused, Strategic Problem Solver! Strategic in his vision and application toward projections and forward thinking.
Sean Edmondson
As a Network Engineer at Morehouse College, I had the pleasure of working with Kofi Brinkley for over several semesters during my engagement on campus. He has been a tremendous student and an asset to his school. Kofi worked in the Office of Information Technology, where students had responsibility for supporting other students in all manner of personal technology. He also demonstrated leadership ability by counseling new and prospective work study students. I worked closely with Kofi during his summer internship with Deloitte. Kofi was instrumental in the successful completion of a systems audit and worked closely with staff to present a disaster recover plan to the CIO and other faculty leaders. I am quite impressed with this outstanding young man and give him my strongest recommendation for roles which require intelligence, organization, communication skills, service and a positive attitude. Please fell free to contact me if you need additional information or perspective.
LinkedIn User
Focused, Strategic Problem Solver! Strategic in his vision and application toward projections and forward thinking.
Sean Edmondson
As a Network Engineer at Morehouse College, I had the pleasure of working with Kofi Brinkley for over several semesters during my engagement on campus. He has been a tremendous student and an asset to his school. Kofi worked in the Office of Information Technology, where students had responsibility for supporting other students in all manner of personal technology. He also demonstrated leadership ability by counseling new and prospective work study students. I worked closely with Kofi during his summer internship with Deloitte. Kofi was instrumental in the successful completion of a systems audit and worked closely with staff to present a disaster recover plan to the CIO and other faculty leaders. I am quite impressed with this outstanding young man and give him my strongest recommendation for roles which require intelligence, organization, communication skills, service and a positive attitude. Please fell free to contact me if you need additional information or perspective.
LinkedIn User
Focused, Strategic Problem Solver! Strategic in his vision and application toward projections and forward thinking.
Sean Edmondson
As a Network Engineer at Morehouse College, I had the pleasure of working with Kofi Brinkley for over several semesters during my engagement on campus. He has been a tremendous student and an asset to his school. Kofi worked in the Office of Information Technology, where students had responsibility for supporting other students in all manner of personal technology. He also demonstrated leadership ability by counseling new and prospective work study students. I worked closely with Kofi during his summer internship with Deloitte. Kofi was instrumental in the successful completion of a systems audit and worked closely with staff to present a disaster recover plan to the CIO and other faculty leaders. I am quite impressed with this outstanding young man and give him my strongest recommendation for roles which require intelligence, organization, communication skills, service and a positive attitude. Please fell free to contact me if you need additional information or perspective.
LinkedIn User
Focused, Strategic Problem Solver! Strategic in his vision and application toward projections and forward thinking.
Sean Edmondson
As a Network Engineer at Morehouse College, I had the pleasure of working with Kofi Brinkley for over several semesters during my engagement on campus. He has been a tremendous student and an asset to his school. Kofi worked in the Office of Information Technology, where students had responsibility for supporting other students in all manner of personal technology. He also demonstrated leadership ability by counseling new and prospective work study students. I worked closely with Kofi during his summer internship with Deloitte. Kofi was instrumental in the successful completion of a systems audit and worked closely with staff to present a disaster recover plan to the CIO and other faculty leaders. I am quite impressed with this outstanding young man and give him my strongest recommendation for roles which require intelligence, organization, communication skills, service and a positive attitude. Please fell free to contact me if you need additional information or perspective.
Credentials
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Communication within Teams
Lynda.comMay, 2019- Oct, 2024 -
Connecting with Peers in the Workplace (2014)
Lynda.comMay, 2019- Oct, 2024 -
Insurance License
Office of Insurance and Safety Fire CommisionerApr, 2018- Oct, 2024
Experience
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Accellacare
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Application Services Manager
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Aug 2022 - Sep 2023
Responsible for configuration and management of software platforms for Global Clinical Trial Site network to include 80+ sites, 5000-7000 active clinical trial patients and subjects, and 500-700 active end users. • Configured and managed CTMS system including clinical activities and financial transactions for stakeholders. Such as VP of Global Clinical Operations, Dir of Finance, and Dir of Recruiting. • Interacted with IT to evaluate, resolve and communicate system-related issues… Show more Responsible for configuration and management of software platforms for Global Clinical Trial Site network to include 80+ sites, 5000-7000 active clinical trial patients and subjects, and 500-700 active end users. • Configured and managed CTMS system including clinical activities and financial transactions for stakeholders. Such as VP of Global Clinical Operations, Dir of Finance, and Dir of Recruiting. • Interacted with IT to evaluate, resolve and communicate system-related issues impacting users and escalate to senior management and stakeholders. • Responsible for budget validation process improvement for revenue between $50- $90 million / year and participation in projects that improved reporting efficacy. Show less Responsible for configuration and management of software platforms for Global Clinical Trial Site network to include 80+ sites, 5000-7000 active clinical trial patients and subjects, and 500-700 active end users. • Configured and managed CTMS system including clinical activities and financial transactions for stakeholders. Such as VP of Global Clinical Operations, Dir of Finance, and Dir of Recruiting. • Interacted with IT to evaluate, resolve and communicate system-related issues… Show more Responsible for configuration and management of software platforms for Global Clinical Trial Site network to include 80+ sites, 5000-7000 active clinical trial patients and subjects, and 500-700 active end users. • Configured and managed CTMS system including clinical activities and financial transactions for stakeholders. Such as VP of Global Clinical Operations, Dir of Finance, and Dir of Recruiting. • Interacted with IT to evaluate, resolve and communicate system-related issues impacting users and escalate to senior management and stakeholders. • Responsible for budget validation process improvement for revenue between $50- $90 million / year and participation in projects that improved reporting efficacy. Show less
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ICON plc
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Ireland
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Pharmaceutical Manufacturing
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700 & Above Employee
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Manager of Clinical Vendor Management
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May 2021 - Sep 2022
● Primary owner of the corporate relationship with assigned vendors ● Trains and coaches Project Team Leads and FMs on best practices related to vendor processes ● SDLC and GxP Project maintenance and support ● Provides: -Support for vendor selection -Support for project specific vendor start up strategy (contracting timelines, risk review) -Support to project teams for issue resolution -Timely coaching to proposal and project teams and functional representatives on vendor… Show more ● Primary owner of the corporate relationship with assigned vendors ● Trains and coaches Project Team Leads and FMs on best practices related to vendor processes ● SDLC and GxP Project maintenance and support ● Provides: -Support for vendor selection -Support for project specific vendor start up strategy (contracting timelines, risk review) -Support to project teams for issue resolution -Timely coaching to proposal and project teams and functional representatives on vendor process changes and system enhancements -Input on training materials and SOPs for processes that include vendors ● Participates in and develops stakeholder communications ● Identifies trends for vendor issues and works with vendor and functional representatives to identify training needs and/or make appropriate process changes ● Responsible for scheduling and overseeing governance meetings with preferred vendors (performance, process, metrics review) ● Ensures vendor agreements include the appropriate terms for assigned vendor service categories ● Communicate with Quality Assurance representatives for vendor specific auditing needs or qualifications Show less ● Primary owner of the corporate relationship with assigned vendors ● Trains and coaches Project Team Leads and FMs on best practices related to vendor processes ● SDLC and GxP Project maintenance and support ● Provides: -Support for vendor selection -Support for project specific vendor start up strategy (contracting timelines, risk review) -Support to project teams for issue resolution -Timely coaching to proposal and project teams and functional representatives on vendor… Show more ● Primary owner of the corporate relationship with assigned vendors ● Trains and coaches Project Team Leads and FMs on best practices related to vendor processes ● SDLC and GxP Project maintenance and support ● Provides: -Support for vendor selection -Support for project specific vendor start up strategy (contracting timelines, risk review) -Support to project teams for issue resolution -Timely coaching to proposal and project teams and functional representatives on vendor process changes and system enhancements -Input on training materials and SOPs for processes that include vendors ● Participates in and develops stakeholder communications ● Identifies trends for vendor issues and works with vendor and functional representatives to identify training needs and/or make appropriate process changes ● Responsible for scheduling and overseeing governance meetings with preferred vendors (performance, process, metrics review) ● Ensures vendor agreements include the appropriate terms for assigned vendor service categories ● Communicate with Quality Assurance representatives for vendor specific auditing needs or qualifications Show less
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PRA Health Sciences
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United States
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Research Services
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700 & Above Employee
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IT Support Technician
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Aug 2019 - May 2021
● Tier 2 Support (technical solutions and trend analysis)- supporting global administrative, financial and executive staff ● Duties include troubleshooting for Cisco IP phones, Network/Servers, Desktops/Laptops, Monitors, Printers and Cubicle electronics ● Managing logistics related to hardware and software allocation, system updates, and troubleshooting ● Responsible for educating staff regarding PRA Information Systems best practices ● Creation of knowledge base articles for IT… Show more ● Tier 2 Support (technical solutions and trend analysis)- supporting global administrative, financial and executive staff ● Duties include troubleshooting for Cisco IP phones, Network/Servers, Desktops/Laptops, Monitors, Printers and Cubicle electronics ● Managing logistics related to hardware and software allocation, system updates, and troubleshooting ● Responsible for educating staff regarding PRA Information Systems best practices ● Creation of knowledge base articles for IT support knowledge exchange and integration into support automation tools Show less ● Tier 2 Support (technical solutions and trend analysis)- supporting global administrative, financial and executive staff ● Duties include troubleshooting for Cisco IP phones, Network/Servers, Desktops/Laptops, Monitors, Printers and Cubicle electronics ● Managing logistics related to hardware and software allocation, system updates, and troubleshooting ● Responsible for educating staff regarding PRA Information Systems best practices ● Creation of knowledge base articles for IT… Show more ● Tier 2 Support (technical solutions and trend analysis)- supporting global administrative, financial and executive staff ● Duties include troubleshooting for Cisco IP phones, Network/Servers, Desktops/Laptops, Monitors, Printers and Cubicle electronics ● Managing logistics related to hardware and software allocation, system updates, and troubleshooting ● Responsible for educating staff regarding PRA Information Systems best practices ● Creation of knowledge base articles for IT support knowledge exchange and integration into support automation tools Show less
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WellCare
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Taiwan
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Medical Equipment Manufacturing
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1 - 100 Employee
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Regional Systems Support Specialist
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Jul 2012 - Jan 2018
I was a System Support Specialist for the South Region (GA, TX, and LA) for 13 offices in 3 states supporting over 250+ employees and their corresponding in IT equipment. My duties included inventory project management and logistics as well as technical troubleshooting. I interacted with all levels of management and associates. My responsibilities also include interfacing with multiple outside vendors. Supported systems include: multifunction printers, laptops, servers, switches,… Show more I was a System Support Specialist for the South Region (GA, TX, and LA) for 13 offices in 3 states supporting over 250+ employees and their corresponding in IT equipment. My duties included inventory project management and logistics as well as technical troubleshooting. I interacted with all levels of management and associates. My responsibilities also include interfacing with multiple outside vendors. Supported systems include: multifunction printers, laptops, servers, switches, ports, monitors, docking stations, blackberries, desktops, cell phones, 3/4G aircards and Cisco telephones. Show less I was a System Support Specialist for the South Region (GA, TX, and LA) for 13 offices in 3 states supporting over 250+ employees and their corresponding in IT equipment. My duties included inventory project management and logistics as well as technical troubleshooting. I interacted with all levels of management and associates. My responsibilities also include interfacing with multiple outside vendors. Supported systems include: multifunction printers, laptops, servers, switches,… Show more I was a System Support Specialist for the South Region (GA, TX, and LA) for 13 offices in 3 states supporting over 250+ employees and their corresponding in IT equipment. My duties included inventory project management and logistics as well as technical troubleshooting. I interacted with all levels of management and associates. My responsibilities also include interfacing with multiple outside vendors. Supported systems include: multifunction printers, laptops, servers, switches, ports, monitors, docking stations, blackberries, desktops, cell phones, 3/4G aircards and Cisco telephones. Show less
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Veredus
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Consultant
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Feb 2012 - Jul 2012
Hardware/software upgrade in small office (<30 people): install new hardware, transfer information from old pc to new, and setup MS Outlook 2010, proprietary software and associated printers working with national virtual team Hardware/software upgrade in small office (<30 people): install new hardware, transfer information from old pc to new, and setup MS Outlook 2010, proprietary software and associated printers working with national virtual team
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Morehouse College
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United States
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Higher Education
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700 & Above Employee
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Morehouse Computer Consultant
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Aug 2007 - Dec 2011
Troubleshoot and repair laptops, desktops and printers for a college community of 2000-2500 students. Troubleshoot and repair laptops, desktops and printers for a college community of 2000-2500 students.
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Deloitte & Touche
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1 - 100 Employee
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ITS/Privacy & Security Intern
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2009 - 2010
Daily troubleshooting Cisco and Polycom Video Conferencing and VOIP equipment in corporate environment for national and global training, practitioner and executive conferences. Help desk duties including hardware and software troubleshooting on Windows OS, MS Office, and proprietary applications Utilized and expanded IT department’s inventory controls: reimaging of employee software and hardware using proprietary software and logistic processes. Conducted server audit of 62 servers for… Show more Daily troubleshooting Cisco and Polycom Video Conferencing and VOIP equipment in corporate environment for national and global training, practitioner and executive conferences. Help desk duties including hardware and software troubleshooting on Windows OS, MS Office, and proprietary applications Utilized and expanded IT department’s inventory controls: reimaging of employee software and hardware using proprietary software and logistic processes. Conducted server audit of 62 servers for new facility in Dallas, TX Facilitating communication between global team based in Hermitage, TN; Dallas, TX; and Hyderabad, India. Served client facing engagement in disaster recovery planning and strategy Conducting business impact analysis interviews with client’s relevant business units Producing Disaster Recovery Documentation and Strategy as a part of a nationwide team of consultants ITS Intern Case Study Winner 2010 and 2011 (Tied for 1st) Contacted relevant multi-level internal resources for feasibility analysis. Assisted in the creation of new communication hub for alumni of firm. Show less Daily troubleshooting Cisco and Polycom Video Conferencing and VOIP equipment in corporate environment for national and global training, practitioner and executive conferences. Help desk duties including hardware and software troubleshooting on Windows OS, MS Office, and proprietary applications Utilized and expanded IT department’s inventory controls: reimaging of employee software and hardware using proprietary software and logistic processes. Conducted server audit of 62 servers for… Show more Daily troubleshooting Cisco and Polycom Video Conferencing and VOIP equipment in corporate environment for national and global training, practitioner and executive conferences. Help desk duties including hardware and software troubleshooting on Windows OS, MS Office, and proprietary applications Utilized and expanded IT department’s inventory controls: reimaging of employee software and hardware using proprietary software and logistic processes. Conducted server audit of 62 servers for new facility in Dallas, TX Facilitating communication between global team based in Hermitage, TN; Dallas, TX; and Hyderabad, India. Served client facing engagement in disaster recovery planning and strategy Conducting business impact analysis interviews with client’s relevant business units Producing Disaster Recovery Documentation and Strategy as a part of a nationwide team of consultants ITS Intern Case Study Winner 2010 and 2011 (Tied for 1st) Contacted relevant multi-level internal resources for feasibility analysis. Assisted in the creation of new communication hub for alumni of firm. Show less
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Education
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2007 - 2011
Morehouse College
Bachelor's degree, International Studies/ Economics -
2014 - 2017
University of Phoenix
Master's degree, Management Information Systems, General
Community
