KOFFI Laetitia,corinne
COMPLAINTE MANAGER,CX at Ecobank International SA- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Greater Paris Metropolitan Region, FR
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Experience
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Ecobank International SA
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France
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Banking
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1 - 100 Employee
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COMPLAINTE MANAGER,CX
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May 2022 - Present
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Head of Ops Control
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Jun 2016 - Jan 2022
Supervision d'une équipe de 5 personnes sur les missions suivantes :Contrôle Front to back, Contrôle des règlements -Livraisons (FX-MM), Gestion des investigations , Rapprochement Bancaires et suivi des suspens ,Proof Nostri, Risque Opérationnel, contrôle de premier niveau et supervision des back office (Trésorerie,Trade,Cash Management),Suivi des recommandations d'audit ...
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GESTIONNAIRE MIDDLE,CONTROL
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Jun 2011 - May 2016
Contrôle Front to back, Contrôle des règlements -Livraisons (FX-MM), Gestion des investigations , Rapprochement Bancaires et suivi des suspens
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ARMATIS
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France
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Business Consulting and Services
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700 & Above Employee
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CONSEILLERE CLIENTELE
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Sep 2007 - Sep 2008
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Education
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2018 - 2018
SAP ENTREPRISE
Business Object Niveau 1 -
2017 - 2017
SWIFT TRAINING
Training Qualification Programme Certifiée -
2016 - 2016
Barchen
Autorité des marchés financiers, Certification Obtenu -
2002 - 2003
Université Félix Houphouët-Boigny
Diplôme d'études universitaires générales (DEUG), Économie -
GROUPE PGSM
MASTER AUDIT ET CONTROLE DE GESTION -
UNIVERSITE DE CAEN, BASSE NORMANDIE
LICENCE ECONOMIES APPLIQUES, ECONOMIE ET GESTION
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