Koen Wiegman
Co-ordinator NT2 Dutch lessons program at ASKV / Steunpunt vluchtelingen- Claim this Profile
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English Full professional proficiency
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German Professional working proficiency
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French Professional working proficiency
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Dutch Native or bilingual proficiency
Topline Score
Bio
sun yida
Koen is a professional training manager, he did nice job on manage learning partner relationship and Academy development. Personally he is nice with colledge, always helpful, and can work very well in a cross-culture company.
Miranda Du (杜雪)
As the speaker during the "Huawei Channel Salon" at CeBIT 2012 in Hannover, Koen introduced Huawei Training and Certification solutions to our channel partners from all around the world. We worked together to prepare for this great event and other exhibitions of Huawei Certification, during which his scrupulous working attitude made me very impressed and I learned a lot from him.
sun yida
Koen is a professional training manager, he did nice job on manage learning partner relationship and Academy development. Personally he is nice with colledge, always helpful, and can work very well in a cross-culture company.
Miranda Du (杜雪)
As the speaker during the "Huawei Channel Salon" at CeBIT 2012 in Hannover, Koen introduced Huawei Training and Certification solutions to our channel partners from all around the world. We worked together to prepare for this great event and other exhibitions of Huawei Certification, during which his scrupulous working attitude made me very impressed and I learned a lot from him.
sun yida
Koen is a professional training manager, he did nice job on manage learning partner relationship and Academy development. Personally he is nice with colledge, always helpful, and can work very well in a cross-culture company.
Miranda Du (杜雪)
As the speaker during the "Huawei Channel Salon" at CeBIT 2012 in Hannover, Koen introduced Huawei Training and Certification solutions to our channel partners from all around the world. We worked together to prepare for this great event and other exhibitions of Huawei Certification, during which his scrupulous working attitude made me very impressed and I learned a lot from him.
sun yida
Koen is a professional training manager, he did nice job on manage learning partner relationship and Academy development. Personally he is nice with colledge, always helpful, and can work very well in a cross-culture company.
Miranda Du (杜雪)
As the speaker during the "Huawei Channel Salon" at CeBIT 2012 in Hannover, Koen introduced Huawei Training and Certification solutions to our channel partners from all around the world. We worked together to prepare for this great event and other exhibitions of Huawei Certification, during which his scrupulous working attitude made me very impressed and I learned a lot from him.
Credentials
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Huawei Certified Pre-sales Specialist - Service Solution
Huawei TechnologiesJul, 2016- Nov, 2024
Experience
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ASKV / Steunpunt vluchtelingen
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Netherlands
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Philanthropic Fundraising Services
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1 - 100 Employee
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Co-ordinator NT2 Dutch lessons program
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Aug 2021 - Present
Co-ordinator (interim) for the Dutch lessons project for undocumented and rejected refugees for this Amsterdam-based organization that provides legal assistance and social support to rejected refugees in the Netherlands. Responsibilities include: Course management; leading the team of volunteering teachers; recruitment of new volunteer teachers; student enrollment and well-being; student administration and classroom location management Co-ordinator (interim) for the Dutch lessons project for undocumented and rejected refugees for this Amsterdam-based organization that provides legal assistance and social support to rejected refugees in the Netherlands. Responsibilities include: Course management; leading the team of volunteering teachers; recruitment of new volunteer teachers; student enrollment and well-being; student administration and classroom location management
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Huawei
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China
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Telecommunications
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700 & Above Employee
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Training Partner Manager - Western Europe Enterprise BU
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2011 - 2018
Managing partnerships with external learning partners to provide Huawei certification training course programs within UK, France, Germany, Italy, Spain, Portugal Benelux and Switzerland regions. Co-ordinating training and certfication actitvities within Western Europe region. Partnerships with colleges and universities. Managing partnerships with external learning partners to provide Huawei certification training course programs within UK, France, Germany, Italy, Spain, Portugal Benelux and Switzerland regions. Co-ordinating training and certfication actitvities within Western Europe region. Partnerships with colleges and universities.
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LG Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Quality & Training Manager European contact centers
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2009 - 2011
Quality & Training manager for LG’s European customer care centers (8 locations, 23 countries) Manager Quality & Training team European contact centers (owners for EU training coordination and agent performance analysis) Responsible for development, standardisation and improvement of quality and training processes, including: - Business Balanced Scorecard - Quality monitoring (incl. NPS, FCR, agent knowledge/skills, mystery call surveys) - Training curriculum for contact center agents Single point of contact for all quality & training activities with external contact center vendors and the LG's local country offices across Europe Member EU contact center vendor management team Show less
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Learning Manager
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2007 - 2009
Responsible for educational policy and development of employees at Sitel Eindhoven (400+ employees); Manager of internal team of trainers; Designing effective quality and training solutions for Sitel’s clients and management; Partner of Sitel’s Global Learning Team in the development and implementation of its global Learning & Development strategy; Selection of and contract negotiating with external training agencies; Organising and executing (development) assessments and training plans for potential managers; Show less
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Training Co-ordinator
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2004 - 2007
Manager of internal training department and co-ordinator for all training activities at this Sitel Eindhoven location. Create and provide learning interventions and solutions for various (inter)national clients including Philips, HP, UPC, AmEx, Vodafone, SonyEricsson and Cadillac.
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Trainer
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1998 - 2004
Trainer communication skills; Product trainer technical support (Philips, Sony Ericsson, Vodafone, Cadillac and HP); Trainer and specialist in various CRM and knowledge management systems (Siebel/Peoplesoft/Kana); Coach for call center agents and team managers / supervisors;
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Ogilvy
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United States
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Advertising Services
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700 & Above Employee
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Trainer
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1996 - 1998
Product trainer in call center of Ogilvy One Connections for the Philips Consumer Communications (telecom products) department. Product trainer in call center of Ogilvy One Connections for the Philips Consumer Communications (telecom products) department.
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Education
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1993 - 1996
Design Academy Eindhoven
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