Koen Soonius

Customer success agent at Bnbmanager Curaçao
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Location
Leiden, South Holland, Netherlands, NL

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Experience

    • Leasing Real Estate
    • Customer success agent
      • Mar 2021 - Present
    • Netherlands
    • Events Services
    • 1 - 100 Employee
    • Tile tbc
      • Jun 2020 - Mar 2021

      -leading events, mostly weddings -guest service -providing the best customer experience -bar-tending -leading events, mostly weddings -guest service -providing the best customer experience -bar-tending

    • United States
    • Wellness and Fitness Services
    • Self Employed
      • Oct 2019 - Jun 2020

      Freelancing in hospitality industry, including: -customer/guest service -bar-tending -catering Freelancing in hospitality industry, including: -customer/guest service -bar-tending -catering

    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • Rooms Divisions & Guest Relations
      • Feb 2017 - Sep 2018

      -Managing guest relations and complains -Front desk responsibilities -Providing guest services -Managing guest relations and complains -Front desk responsibilities -Providing guest services

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Banquet Server
      • Sep 2017 - Jul 2018

      -providing guest services -supporting other staff to ensure guest satisfaction -assisting with event preparation from set up to closing -providing guest services -supporting other staff to ensure guest satisfaction -assisting with event preparation from set up to closing

    • Netherlands
    • Hospitality
    • Gastheer
      • Dec 2015 - Jan 2017
    • Netherlands
    • Restaurants
    • Bartender
      • Jun 2012 - Mar 2015
    • India
    • Real Estate
    • 1 - 100 Employee
    • Gastheer
      • Aug 2013 - Apr 2014

Education

  • Stenden
    Hotelschool, Hotel- en hospitality management
    2018 - 2022
  • Roc mondriaan
    niveau 4, Hotel- of toeristisch management / Hotel operations management / Hotel/Motel- en restaurantbeheer
    2015 - 2019

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