Experience

TRL Australia

• Australia
• Spectator Sports
• 1 - 100 Employee

• Operations Officer

  • Jan 2023 - Present



SportsGrad

• Australia
• Spectator Sports
• 1 - 100 Employee

• Member

  • Jan 2023 - Present

  SportsGrad is building a global network of future industry leaders. Together we are a community of highly motivated and innovative individuals, creating opportunity for ourselves and our wider communities. SportsGrad helps to strengthen those qualities and grows those connections. SportsGrad is building a global network of future industry leaders. Together we are a community of highly motivated and innovative individuals, creating opportunity for ourselves and our wider communities. SportsGrad helps to strengthen those qualities and grows those connections.



Rebel Sport

• Australia
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2022 - Present

  As a Customer Service Representative at Rebel Sport, I have gained valuable experience in the retail industry by providing exceptional customer service and assisting with inquiries and issues within the footwear, hard goods, and fitness departments. In addition to my customer service responsibilities, I have also been responsible for conducting stock takes and refilling products on the store shelves. This has allowed me to develop strong attention to detail and organizational skills. I am skilled in effectively communicating with customers and finding solutions to their needs, and have developed the ability to work well under pressure and thrive in a fast-paced environment.



Spark Event Group

• Australia
• Events Services
• 1 - 100 Employee

• Event Assistant

  • Nov 2020 - Jul 2022

  As an event staff member at Spark Event Group, I have gained extensive experience working within the sporting industry, including with organizations such as the NBL, AFL, AFLW, and A-League. In this role, I have consistently provided top-notch customer service to attendees at various sporting venues. I have developed strong communication and teamwork skills, as well as the ability to thrive in a fast-paced and dynamic environment. I am passionate about creating memorable experiences for customers and take pride in ensuring their satisfaction. Roles and Responsibilities included but not limited to: • Access control and accreditation checks • Aisle ushering • Corporate attendant • Function assistant • Activation assistant



Rebel Sport

• Australia
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2021 - Feb 2022

  As a Customer Service Representative at Rebel Sport, I have gained valuable experience in the retail industry by providing exceptional customer service and assisting with inquiries and issues within the footwear, hard goods, and fitness departments. In addition to my customer service responsibilities, I have also been responsible for conducting stock takes and refilling products on the store shelves. This has allowed me to develop strong attention to detail and organizational skills. I am skilled in effectively communicating with customers and finding solutions to their needs, and have developed the ability to work well under pressure and thrive in a fast-paced environment.



Melbourne Storm

• Australia
• Spectator Sports
• 1 - 100 Employee

• Commercial Gameday Event Assistant

  • Mar 2021 - Sep 2021

  As a Commercial Gameday Event Assistant at Melbourne Storm, I was responsible for coordinating all aspects of the pre, mid, and post game events, including bump in and bump out. I also played a key role in setting up and delivering fan engagement activities with sponsors and partners. In addition, I was heavily involved in event setup and worked closely with partners to ensure their satisfaction with the delivery of their involvement in the event. This internship provided me with valuable experience in event coordination, customer service, and team collaboration. Key Responsibilities & Achievements: • Role of liaison for performers during the Multicultural & ANZAC rounds, including time keeping for events, ceremonies, and live streams • Leadership of volunteers on match-day, including training and delegation of tasks • Lead contact for match day broadcast activities and timings with radio broadcaster NOVA, during pre-game and half-time performances • Responsible for ensuring event timings were on schedule, and aligned with matchday timing sheets, including lighting requirements and MC team duties



AFL - Australian Football League

• Australia
• Spectator Sports
• 700 & Above Employee

• Customer Service Staff

  • Jan 2021 - Sep 2021

  As a Customer Service Staff member at the Australian Football League (AFL) and Marvel Stadium Limited, I provided exceptional customer service to patrons by consulting with them and assisting with any queries they may have had. This contract position allowed me to develop strong communication skills and an ability to effectively handle customer inquiries and concerns. My work at the AFL and Marvel Stadium Limited gave me valuable experience in customer service and the ability to provide an exceptional experience for all patrons.



Cricket Victoria

• Australia
• Spectator Sports
• 100 - 200 Employee

• Community Cricket Development Officer

  • Nov 2018 - May 2021

  As a casual contractor for Cricket Victoria, I not only delivered school cricket clinics and holiday programs and participated in brand activations within schools, but also provided office administration support and managed stakeholders. This experience allowed me to develop a diverse set of skills, including program delivery, customer service, office administration, and stakeholder management, as well as a thorough understanding of the inner workings of a sports organization. Key Responsibilities & Achievements: • Working closely with the Melbourne Stars Fan Engagement department to ensure successful brand activation for Melbourne Stars through the Schools and School Holiday Programs • Successfully delivered multiple School Holiday Programs to up to 150 primary school aged children • Responsible for various administration tasks & liaison with school contacts to deliver Cricket Victoria’s Activations KPI’s



SEDA Activate

• Australia
• Events Services
• 1 - 100 Employee

• Activation Assistant

  • Nov 2018 - Jan 2020

  As an Activation Assistant for SEDA Activate, I had the opportunity to work on school activations on behalf of sporting organizations, including being a member of the AFL Playground team and a team member for the AFL Grand Final Footy Festival. This contract position allowed me to develop strong teamwork and customer service skills, as well as a passion for sports and event planning. As an Activation Assistant for SEDA Activate, I had the opportunity to work on school activations on behalf of sporting organizations, including being a member of the AFL Playground team and a team member for the AFL Grand Final Footy Festival. This contract position allowed me to develop strong teamwork and customer service skills, as well as a passion for sports and event planning.



MPJFL

• Field Umpire

  • Apr 2016 - Feb 2019

  As a Field Umpire for the MPJFL and SUA Umpire associations, I had the opportunity to officiate a variety of football games, developing strong decision-making skills, communication skills, and an ability to work under pressure. This contract position allowed me to gain experience in sports officiating and contributed to my overall understanding of the game of football. As a Field Umpire for the MPJFL and SUA Umpire associations, I had the opportunity to officiate a variety of football games, developing strong decision-making skills, communication skills, and an ability to work under pressure. This contract position allowed me to gain experience in sports officiating and contributed to my overall understanding of the game of football.



Frankston Indoor Sports

• Australia
• Recreational Facilities
• 1 - 100 Employee

• Supervisor

  • Nov 2016 - Mar 2018

  As a Supervisor at Frankston Indoor Sports and AIR Inflatables, I was responsible for running and coordinating kids birthday parties, supervising inflatable zones, and handling the pack down of inflatables. This contract position allowed me to develop strong leadership and customer service skills, as well as gain experience in event planning and coordination. As a Supervisor at Frankston Indoor Sports and AIR Inflatables, I was responsible for running and coordinating kids birthday parties, supervising inflatable zones, and handling the pack down of inflatables. This contract position allowed me to develop strong leadership and customer service skills, as well as gain experience in event planning and coordination.