Kobe L.
Information Security Analyst at The Ultimate Care LLC- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Cybersecurity Analyst (CySA+)
CompTIAApr, 2023- Nov, 2024 -
CompTIA PenTest+
CompTIAApr, 2023- Nov, 2024 -
CompTIA Network+
CompTIANov, 2022- Nov, 2024 -
CompTIA Project+
CompTIAOct, 2022- Nov, 2024 -
CompTIA A+
CompTIAJul, 2022- Nov, 2024 -
ITIL 4 Foundation
AXELOS Global Best PracticeJul, 2022- Nov, 2024 -
CompTIA Security+
CompTIAOct, 2020- Nov, 2024 -
Systems Security Certified Practitioner (SSCP)
(ISC)²
Experience
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The Ultimate Care LLC
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Information Security Analyst
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Oct 2019 - Present
• Conduct cybersecurity risk assessments using Tenable Nessus, identifying 20+ system vulnerabilities and proposing mitigation strategies that reduced exposure by 50%. • Design, implement, and oversee a 12-week cybersecurity training program, increasing staff cybersecurity awareness by 40% as measured by pre- and post-assessment scores. • Perform bi-annual compliance audits against HIPAA, ensuring 100% compliance and identifying areas for improvement. • Lead incident response activities for 3 major security incidents, coordinating efforts between IT and legal teams and reducing system downtime by 25%. • Conduct quarterly security reviews of firewall, VPN, and endpoint security configurations, leading to a 20% improvement in intrusion detection capabilities. Show less
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ImagineYou
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Springfield, VA
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Technical Support Specialist
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Aug 2019 - Nov 2022
• Diagnosed intricate system errors, promptly identifying solutions that contributed to a 40% decrease in system downtime. • Delivered cybersecurity assistance and technical support, improving system integrity. • Delivered in-depth technical assistance to clients through telephone, email, and chat, resulting in a 30% decrease in average problem resolution time. • Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise. • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions Show less
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The Roomstore
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Woodbridge, Virginia, United States
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Sales Executive
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Apr 2012 - Nov 2016
• Orchestrated marketing strategies that led to a 20% increase in overall sales within the first quarter. Cultivated strong customer relationships that generated a 15% increase in customer testimonials, enhancing brand reputation. • Initiated outreach campaigns to existing and potential clients, resulting in a 25% increase in client retention and acquisition. • Devised lead-qualification methods, speeding up the sales cycle by 30% and enabling faster deal closures. • Orchestrated marketing strategies that led to a 20% increase in overall sales within the first quarter. Cultivated strong customer relationships that generated a 15% increase in customer testimonials, enhancing brand reputation. • Initiated outreach campaigns to existing and potential clients, resulting in a 25% increase in client retention and acquisition. • Devised lead-qualification methods, speeding up the sales cycle by 30% and enabling faster deal closures.
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Education
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2023 - 2023
Western Governors University
Master of Science - MSc, Cybersecurity and Information Assurance -
2022 - 2023
Western Governors University
Bachelor of Science - BS, Cybersecurity and Information Assurance -
2008 - 2010
Full Sail University
Associate of Arts - AA, Sound Engineer
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