Knia Williams
Community Health Navigator at DePaul Community Health Centers- Claim this Profile
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Topline Score
Bio
Credentials
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Google UX Design Professional Certificate
CourseraJun, 2023- Oct, 2024
Experience
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DePaul Community Health Centers
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Community Health Navigator
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Nov 2022 - Present
~ Employed UX principles to streamline patient registration processes for over 50 patients weekly, resulting in a smoother and more user-friendly experience. ~ Collaborated closely with healthcare professionals, utilizing my background in design to develop innovative ways of presenting complex medical information to patients. ~ Continuously gathered user feedback during patient interactions, incorporating insights to refine and improve patient engagement. ~ Employed UX principles to streamline patient registration processes for over 50 patients weekly, resulting in a smoother and more user-friendly experience. ~ Collaborated closely with healthcare professionals, utilizing my background in design to develop innovative ways of presenting complex medical information to patients. ~ Continuously gathered user feedback during patient interactions, incorporating insights to refine and improve patient engagement.
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Freelance Photographer/ Designer
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Jan 2016 - Present
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Argonne National Laboratory
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United States
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Research Services
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700 & Above Employee
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Data Science Intern
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Jun 2022 - Aug 2022
~ Utilized a user-centered approach to create a remote visualization system that not only displayed data effectively but also allowed users to interact with and explore data sets effortlessly. ~ Leveraged my creative problem-solving skills to find innovative ways to present intricate data patterns, turning them into compelling visual narratives. ~ Collaborated with a diverse team of professionals, integrating my design and data science knowledge to contribute to a cohesive and user-friendly product. Show less
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Uniforms By Logo Express Uniforms
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United States
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1 - 100 Employee
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Assistant Manager
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Jul 2019 - Aug 2021
~ Supervised a team of 10+ associates, created daily goals, managed workplace challenges, and developed leaders. ~ Enhanced standard work practices of a current process, building an increase in safety and quality. ~ Proactively managed and resolved customer concerns, resulting in high satisfaction ratings. ~ Supervised a team of 10+ associates, created daily goals, managed workplace challenges, and developed leaders. ~ Enhanced standard work practices of a current process, building an increase in safety and quality. ~ Proactively managed and resolved customer concerns, resulting in high satisfaction ratings.
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TJ Maxx & HomeGoods
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United States
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Retail
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400 - 500 Employee
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Cashier
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Sep 2016 - Jan 2020
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Education
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Philander Smith College
Bachelor of Science - BS, Computer Science -
St. Mary's Academy High School