Knia Williams

Community Health Navigator at DePaul Community Health Centers
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Contact Information
us****@****om
(386) 825-5501
Location
New Orleans, Louisiana, United States, US

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Bio

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Credentials

  • Google UX Design Professional Certificate
    Coursera
    Jun, 2023
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Community Health Navigator
      • Nov 2022 - Present

      ~ Employed UX principles to streamline patient registration processes for over 50 patients weekly, resulting in a smoother and more user-friendly experience. ~ Collaborated closely with healthcare professionals, utilizing my background in design to develop innovative ways of presenting complex medical information to patients. ~ Continuously gathered user feedback during patient interactions, incorporating insights to refine and improve patient engagement. ~ Employed UX principles to streamline patient registration processes for over 50 patients weekly, resulting in a smoother and more user-friendly experience. ~ Collaborated closely with healthcare professionals, utilizing my background in design to develop innovative ways of presenting complex medical information to patients. ~ Continuously gathered user feedback during patient interactions, incorporating insights to refine and improve patient engagement.

    • Freelance Photographer/ Designer
      • Jan 2016 - Present
    • United States
    • Research Services
    • 700 & Above Employee
    • Data Science Intern
      • Jun 2022 - Aug 2022

      ~ Utilized a user-centered approach to create a remote visualization system that not only displayed data effectively but also allowed users to interact with and explore data sets effortlessly. ~ Leveraged my creative problem-solving skills to find innovative ways to present intricate data patterns, turning them into compelling visual narratives. ~ Collaborated with a diverse team of professionals, integrating my design and data science knowledge to contribute to a cohesive and user-friendly product. Show less

    • United States
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2019 - Aug 2021

      ~ Supervised a team of 10+ associates, created daily goals, managed workplace challenges, and developed leaders. ~ Enhanced standard work practices of a current process, building an increase in safety and quality. ~ Proactively managed and resolved customer concerns, resulting in high satisfaction ratings. ~ Supervised a team of 10+ associates, created daily goals, managed workplace challenges, and developed leaders. ~ Enhanced standard work practices of a current process, building an increase in safety and quality. ~ Proactively managed and resolved customer concerns, resulting in high satisfaction ratings.

    • United States
    • Retail
    • 400 - 500 Employee
    • Cashier
      • Sep 2016 - Jan 2020

Education

  • Philander Smith College
    Bachelor of Science - BS, Computer Science
    2018 - 2022
  • St. Mary's Academy High School
    2014 - 2018

Community

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