Hygiene Scheduling Director

• Nov 2016 - Present

Customer Service Representative

• Sep 2013 - Nov 2016

• Process customer payments by phone, mail or in person • Handle and balance a cash drawer daily • Assist customers with questions regarding accounts, payments or products and services offered • Perform a variety of account maintenance functions • Process, fund and input loans • Take loan applications, pull credit and perform other related clerical functions to prepare and assist with loan decisions • Send past-due notices and make collection calls • Process customer payments by phone, mail or in person • Handle and balance a cash drawer daily • Assist customers with questions regarding accounts, payments or products and services offered • Perform a variety of account maintenance functions • Process, fund and input loans • Take loan applications, pull credit and perform other related clerical functions to prepare and assist with loan decisions • Send past-due notices and make collection calls

Culinary Technician

• Feb 2012 - Sep 2013

• Prepare and tray meals for 15 residents including therapeutic diets • Interact with residents who suffer from Alzheimer’s disease or other dementia-related illnesses • Communicate with health care team • Record temperatures of food, refrigerators, and dishwasher • Prepare and tray meals for 15 residents including therapeutic diets • Interact with residents who suffer from Alzheimer’s disease or other dementia-related illnesses • Communicate with health care team • Record temperatures of food, refrigerators, and dishwasher

Kitchen Manager

• Aug 2010 - Feb 2012

• Managed, trained, hired, and reviewed employees • Ordered and received food shipments • Prepared and cooked food • Prepared weekly schedules • Forecasted daily prep • Managed, trained, hired, and reviewed employees • Ordered and received food shipments • Prepared and cooked food • Prepared weekly schedules • Forecasted daily prep

Customer Service Associate

• Apr 2009 - Jun 2010

• Dealt with customer concerns and returns/exchanges • Cashed checks and processed money orders • Awarded with scholarship • Dealt with customer concerns and returns/exchanges • Cashed checks and processed money orders • Awarded with scholarship

Shift Supervisor

• Aug 2006 - Sep 2009

• Managed employees • Assisted customers with placing orders • Provided customer service in person and over phone • Took daily deposits to bank • Responsible for opening and closing store • Managed employees • Assisted customers with placing orders • Provided customer service in person and over phone • Took daily deposits to bank • Responsible for opening and closing store