Kathleen Whalen
Part-Time Front Desk Receptionist at DaySpring Senior Living- Claim this Profile
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Bio
Experience
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DaySpring Senior Living
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Part-Time Front Desk Receptionist
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Oct 2016 - Present
- Greet visitors and receives incoming calls as well as vendors and customers - Maintain confidentiality and discretion when dealing with sensitive information - Provide immediate customer service to all residents, prospective residents, guests and family members - Respond to resident emergencies by contacting appropriate parties according to established protocol - Check appointments, offer information and direct calls to the desired person - Monitor and record residents' incoming medications Show less
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Riata Corporate Group, LLC
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United States
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Investment Management
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1 - 100 Employee
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Receptionist
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Jul 2015 - Jan 2016
- Demonstrated responsibility and promoted teamwork effort in representing company’s best interest. - Routed incoming calls for 10 companies in multiple locations resulting in smooth front office process. - Documented preservation, organization and scanning for Accounting Department. - Performed general office duties as requested. - Demonstrated responsibility and promoted teamwork effort in representing company’s best interest. - Routed incoming calls for 10 companies in multiple locations resulting in smooth front office process. - Documented preservation, organization and scanning for Accounting Department. - Performed general office duties as requested.
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Good Shepherd Episcopal School
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United States
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Education Administration Programs
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1 - 100 Employee
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Director of Admissions
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Jul 2000 - Jul 2014
- Established strategic goals, policies and work plans to increase and sustain enrollment - Managed admission budgets, processes, and admission team's day-to-day activities - Conducted recruitment events, volunteer training and created welcoming environment - Established strategic goals, policies and work plans to increase and sustain enrollment - Managed admission budgets, processes, and admission team's day-to-day activities - Conducted recruitment events, volunteer training and created welcoming environment
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Education
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The University of Texas at Dallas
Bachelor's Degree, Interdisciplinary Studies