Kathy Montazemi, MBA
Regional Supervisor at Thomas Safran & Associates- Claim this Profile
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Farsi Full professional proficiency
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English Full professional proficiency
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Bio
Sanjay Viswanath
I had the pleasure of working with Katayoon while at Regus. She reported to me directly. Katayoon is an exemplary employee. As an Operations Manager, she was meticulous in her financial reporting, technically superior in matters of IT/Telcomm, a great example to her employees and devoted to customer service and retention. Working together, we were able to take our business center to new heights in occupancy (business development), profitability growth, customer service and employee development. I would absolutely recruit Katayoon to a management position, if I have the option of re-hiring her. She is an asset to any company.
John Manley
Katayoon is an excellent Operations Manager. She is very dedicated to her profession. I would highly recommend her to any company seeking a person with her qualifications.
Sanjay Viswanath
I had the pleasure of working with Katayoon while at Regus. She reported to me directly. Katayoon is an exemplary employee. As an Operations Manager, she was meticulous in her financial reporting, technically superior in matters of IT/Telcomm, a great example to her employees and devoted to customer service and retention. Working together, we were able to take our business center to new heights in occupancy (business development), profitability growth, customer service and employee development. I would absolutely recruit Katayoon to a management position, if I have the option of re-hiring her. She is an asset to any company.
John Manley
Katayoon is an excellent Operations Manager. She is very dedicated to her profession. I would highly recommend her to any company seeking a person with her qualifications.
Sanjay Viswanath
I had the pleasure of working with Katayoon while at Regus. She reported to me directly. Katayoon is an exemplary employee. As an Operations Manager, she was meticulous in her financial reporting, technically superior in matters of IT/Telcomm, a great example to her employees and devoted to customer service and retention. Working together, we were able to take our business center to new heights in occupancy (business development), profitability growth, customer service and employee development. I would absolutely recruit Katayoon to a management position, if I have the option of re-hiring her. She is an asset to any company.
John Manley
Katayoon is an excellent Operations Manager. She is very dedicated to her profession. I would highly recommend her to any company seeking a person with her qualifications.
Sanjay Viswanath
I had the pleasure of working with Katayoon while at Regus. She reported to me directly. Katayoon is an exemplary employee. As an Operations Manager, she was meticulous in her financial reporting, technically superior in matters of IT/Telcomm, a great example to her employees and devoted to customer service and retention. Working together, we were able to take our business center to new heights in occupancy (business development), profitability growth, customer service and employee development. I would absolutely recruit Katayoon to a management position, if I have the option of re-hiring her. She is an asset to any company.
John Manley
Katayoon is an excellent Operations Manager. She is very dedicated to her profession. I would highly recommend her to any company seeking a person with her qualifications.
Credentials
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Conflict Resolution Consulting
Pepperdine University School of Law-Straus Institute for Dispute ResolutionJun, 2015- Nov, 2024 -
HUD Certified Occupancy Specialit
Affordable Housing Management Association-AHMAJun, 2015- Nov, 2024 -
Dispute Resolution
Pepperdine University School of Law, Strauss Institute for Dispute ResolutionAug, 2014- Nov, 2024 -
Certified Property Manager Candidate
Institute of Real Estate ManagementAug, 2013- Nov, 2024 -
Real Estate Salesperson
State of California - Bureau of Real EstateAug, 2013- Nov, 2024
Experience
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Thomas Safran & Associates
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United States
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Real Estate
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1 - 100 Employee
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Regional Supervisor
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Apr 2023 - Present
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Venice Community Housing Corporation
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United States
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Non-profit Organizations
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1 - 100 Employee
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Sr. Director of Asset Management
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Nov 2021 - Mar 2023
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Thomas Safran & Associates
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United States
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Real Estate
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1 - 100 Employee
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Regional Property Supervisor
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Sep 2019 - Nov 2021
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Mercy Housing
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United States
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Non-profit Organizations
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700 & Above Employee
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Area Director of Operations
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Nov 2013 - Aug 2019
• Successfully direct and supervise operations of a diverse portfolio that consists of 9 residential properties in Southern California which includes LIHTC, HOME, PSH, HUD 202, and HUD 811 projects. • Increased NOI throughout portfolio by over 15% in one year • Achieved and maintained over 98% occupancy throughout portfolio • Implementation of effective cost control while overseeing major capital improvement project/rehab/reconstruction • Ensure coordination of staff, budgets, and resources throughout portfolio in accordance with Operational Excellence to consistently achieve highest level of service • Hire, train, coach and evaluate assigned personnel; 6 direct and 20 indirect reports, prepare and conduct regular and timely performance evaluations; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures; conduct periodic on-site administrative audits of all properties. • Oversee management of Resident Selection Criteria (and initial stages of program eligibility/compliance) • Consistently ranking in top 5, nationwide throughout organization, in rent collection by effectively monitoring timely rent collections, recertification, and delinquencies. • Extensive experience in pre-acquisition and post-acquisition process • Upholding and adhering to organization’s core values in every aspect of day to day operations of portfolio • Regularly monitoring acceptable adherence to compliance benchmarks (no late annual re-certifications or regulatory submissions, acceptable standards to pass REAC and MOR inspections, 504 adherence, etc.) • Conducting monthly and quarterly property visits to monitor, identify, address, and resolve current and or potential operations, maintenance, tenants' concerns. • Negotiating disputed issues with tenants to reach a reasonable settlement. Show less
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Education
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2013 - 2014
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (MBA), Dispute Resolution, Leadership and Managing Organizational Change -
2010 - 2012
Pepperdine University, The George L. Graziadio School of Business and Management
Bachelor of Science (BS), Management -
2001 -
Santa Monica College
Business Management
Community
