Project Manager

• Oct 2022 - Present

Assistant Project Manager

• Mar 2022 - Oct 2022

Project Manager

• Oct 2022 - Present

Assistant Project Manager

• Mar 2022 - Oct 2022

Development Coordinator

• Apr 2021 - Mar 2022

• Assists with researching, drafting and proposing assigned projects.• Manages and implements time-sensitive development projects• Surveys student population and analyzes results to make program adjustments throughout the year• Communicates and builds relationships with stakeholders throughout Virginia Tech• Plans and executes events for groups of 300 – 1600 employees• Creates, monitors and tracks budgets for events• Manages Development Student Interns• Onboards salaried, wage and student employees by conducting new hire orientation, administering food safety testing and monitoring online canvas courses• Creates and leads trainings for salaried, wage and student employees throughout the year• Researches and creates new content for the development program to increase employee engagement• Surveys employees of all levels about onboarding experience, appreciation events, training and development offerings, etc.• Audits trainings each month to ensure compliance with department, university and state standards

Front Office Manager

• Aug 2020 - Jan 2021

• Responsible for the daily execution of front desk tasks such as scheduling, reservation creation and maintenance• Followed up with guest feedback through third party websites such as Expedia and TravelZoo • Created forecasting reports and tracked budget goals • Managed and trained team of front desk clerks on company policies, reservations systems, sales and customer service skills • Ensured guest satisfaction • Liaised with other departmentsI unfortunately had to leave this position due to the COVID-19 pandemic

Assistant Manager of Off-site Catering

• Dec 2019 - Mar 2020

I unfortunately had to leave this position due to the COVID-19 pandemic.• Responsible and accountable for overall execution of Upland’s offsite catering operations• Provided bar service for weddings, athletic functions, corporate events, and private events• Assisted with product ordering, scheduling, permit submissions, staff scheduling, monthly inventory, and event bookings• Assisted with initial Indiana University golf course club house set up• Initiated communicated with venues to host events with Upland • Attended Chamber of Commerce meetings as a representative of Upland Brewing Company

Front Of House Manager

• Mar 2019 - Dec 2019

• Responsible for physical, technical, and overall execution of all daily Front of House operations with a focus on staff management• Ensured that all company values and standards were communicated and enforced with all Front of House staff• Coached and trained Front of House staff on how to provide excellent customer service

Food And Beverage Supervisor

• Feb 2019 - Mar 2019

Banquet Supervisor

• Dec 2018 - Feb 2019

Sales Coordinator

• Aug 2018 - Dec 2018

Sales Associate

• Dec 2016 - Jul 2018

My responsibilities included customer service, organization, social media, entering and keeping track of inventory, processing payments, and customer transactions. My responsibilities included customer service, organization, social media, entering and keeping track of inventory, processing payments, and customer transactions.

Events Coordinator/Events Staff

• Aug 2017 - Nov 2017

I took on the role of events coordinator for numerous events throughout the fall. I also worked as an event staff member. I helped in the setup, food and beverage, and service aspects of the events. I took on the role of events coordinator for numerous events throughout the fall. I also worked as an event staff member. I helped in the setup, food and beverage, and service aspects of the events.