Mike Floyd
QA Lead at Dayforward- Claim this Profile
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Topline Score
Bio
Jenny Vallon
Mike is one of the more brilliant and dependable people I have had the pleasure of working with. Any company that is wise enough to hire him will soon wonder how they got anything done without him. His problem solving skills are absolutely remarkable, as well as his work ethic. Mike has carried the work load of entire teams by himself, is an excellent capacity for training and is passionate about whatever he does. I remember I worked on an issue for a client that required troubleshooting for the entire work day. Even though he didn't have to, Mike volunteered to help me figure out the issue, even though he was working on something else. His attention to detail and persistent testing lead to a swift resolution. But this example, only scratches the surface of the value he brings. I would honestly jump at any opportunity to work with him or for him again.
Cameron Leeds
Mike has been a dependable resource and always a go to for information. He has a wealth of knowledge in web technologies and digital media advertising and is quick to share anything that he knows. He's always my go-to for bouncing ideas off of and ensure that the team is on the same page. He's great at understanding our processes and policies and doesn't shy away from working on tough tasks.
Jenny Vallon
Mike is one of the more brilliant and dependable people I have had the pleasure of working with. Any company that is wise enough to hire him will soon wonder how they got anything done without him. His problem solving skills are absolutely remarkable, as well as his work ethic. Mike has carried the work load of entire teams by himself, is an excellent capacity for training and is passionate about whatever he does. I remember I worked on an issue for a client that required troubleshooting for the entire work day. Even though he didn't have to, Mike volunteered to help me figure out the issue, even though he was working on something else. His attention to detail and persistent testing lead to a swift resolution. But this example, only scratches the surface of the value he brings. I would honestly jump at any opportunity to work with him or for him again.
Cameron Leeds
Mike has been a dependable resource and always a go to for information. He has a wealth of knowledge in web technologies and digital media advertising and is quick to share anything that he knows. He's always my go-to for bouncing ideas off of and ensure that the team is on the same page. He's great at understanding our processes and policies and doesn't shy away from working on tough tasks.
Jenny Vallon
Mike is one of the more brilliant and dependable people I have had the pleasure of working with. Any company that is wise enough to hire him will soon wonder how they got anything done without him. His problem solving skills are absolutely remarkable, as well as his work ethic. Mike has carried the work load of entire teams by himself, is an excellent capacity for training and is passionate about whatever he does. I remember I worked on an issue for a client that required troubleshooting for the entire work day. Even though he didn't have to, Mike volunteered to help me figure out the issue, even though he was working on something else. His attention to detail and persistent testing lead to a swift resolution. But this example, only scratches the surface of the value he brings. I would honestly jump at any opportunity to work with him or for him again.
Cameron Leeds
Mike has been a dependable resource and always a go to for information. He has a wealth of knowledge in web technologies and digital media advertising and is quick to share anything that he knows. He's always my go-to for bouncing ideas off of and ensure that the team is on the same page. He's great at understanding our processes and policies and doesn't shy away from working on tough tasks.
Jenny Vallon
Mike is one of the more brilliant and dependable people I have had the pleasure of working with. Any company that is wise enough to hire him will soon wonder how they got anything done without him. His problem solving skills are absolutely remarkable, as well as his work ethic. Mike has carried the work load of entire teams by himself, is an excellent capacity for training and is passionate about whatever he does. I remember I worked on an issue for a client that required troubleshooting for the entire work day. Even though he didn't have to, Mike volunteered to help me figure out the issue, even though he was working on something else. His attention to detail and persistent testing lead to a swift resolution. But this example, only scratches the surface of the value he brings. I would honestly jump at any opportunity to work with him or for him again.
Cameron Leeds
Mike has been a dependable resource and always a go to for information. He has a wealth of knowledge in web technologies and digital media advertising and is quick to share anything that he knows. He's always my go-to for bouncing ideas off of and ensure that the team is on the same page. He's great at understanding our processes and policies and doesn't shy away from working on tough tasks.
Experience
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Dayforward
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United States
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Insurance
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1 - 100 Employee
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QA Lead
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May 2023 - Present
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Hudson MX
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United States
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Advertising Services
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1 - 100 Employee
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Lead Quality Assurance Engineer
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Jul 2021 - Mar 2023
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Quality Assurance Engineer
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Apr 2020 - Jun 2021
Full regression testing of Hudson MX platform and all related services using a mix of manual and automated testing, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, serving as knowledge source / SME, and assisting the support team with critical issues as needed.
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Steady
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United States
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Design Services
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1 - 100 Employee
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Quality Assurance Engineer
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Aug 2018 - Apr 2020
Full regression testing of Steady app and all related services using a mix of manual and automated testing with Webdriver IO, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, validating analytics with third party tools (Segment, Amplitude, etc.), maintaining test environments and devices, serving as knowledge source / SME, and assisting the support team with critical issues as needed. Full regression testing of Steady app and all related services using a mix of manual and automated testing with Webdriver IO, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, validating analytics with third party tools (Segment, Amplitude, etc.), maintaining test environments and devices, serving as knowledge source / SME, and assisting the support team with critical issues as needed.
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QA Analyst
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Mar 2018 - Jul 2018
Full regression testing of Nat Geo sites and proprietary CMS, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, validating analytics by inspecting HTTP traffic with Charles, serving as knowledge source / SME, and assisting with special projects as needed. Full regression testing of Nat Geo sites and proprietary CMS, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, validating analytics by inspecting HTTP traffic with Charles, serving as knowledge source / SME, and assisting with special projects as needed.
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Inform, Inc
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United States
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Software Development
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QA Analyst
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Sep 2016 - Feb 2018
Full regression testing of video products and all related services using a mix of manual and automated testing with Selenium, tracking sprint work and bugs in Jira, applying in-depth knowledge of product requirements to write user stories and test cases, validating analytics by inspecting HTTP traffic with Charles, maintaining test environments and devices, serving as knowledge source / SME, and assisting the support team with critical issues as needed. Key achievements:• Led QA team through ad server migration project• Created first automated test scripts for video player• Excelled in finding and documenting bugs with new proprietary video player Show less
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Lead Technical Support Engineer
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Sep 2014 - Sep 2016
Tracking issues and bugs Jira, resolving issues with player products on client sites, testing and verifying bugs before escalating to development, writing SQL queries to retrieve data for custom reports, monitoring internal systems, serving as knowledge source and SME, performing manual testing during product releases. Key achievements:• Offered a full time position after being on contract for just one month• Selected and trained new support engineers which established NDN’s first dedicated support team• Created SLA and after hours support policies• Created a support wiki in Confluence for user guides and internal documentation• Saved strategic relationships with high profile clients by quickly providing an in-depth analysis of issues in easy to understand terms Show less
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Sizmek (formerly MediaMind)
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Online Media
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1 - 100 Employee
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Tier 2 Support Engineer
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Sep 2011 - Sep 2014
Tracking issues and bugs in SalesForce, resolving tickets escalated by Tier 1 support, troubleshooting issues with rich media ads on client websites, serving as knowledge source and SME, testing and verifying bugs before escalating to development, creating internal documentation for support in Confluence, troubleshooting reporting discrepancies between internal and third party tracking systems, providing ongoing training for new team members. Key achievements: • Mentored Tier 1 support engineers which reduced the average number of tickets escalated to Tier 2 • Retained high profile clients by providing an extra degree of hands on support when needed • Secured new clients by creating product demos for client services managers, often with little notice and occasionally after hours Show less
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Publisher Support Specialist
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Mar 2010 - Sep 2011
Tracking issues and bugs Jira, troubleshooting issues with rich media ads on client websites, testing and verifying bugs before escalating to development, troubleshooting reporting discrepancies between internal and third party tracking systems, performing full regression testing during product releases, providing ongoing training for new team members. Key achievements: • Wrote scripts for manual testing which were used in UAT and production deployments • Received universal praise from other teams in quarterly performance evaluations Show less
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Southern Wholesale Flooring
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United States
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Wholesale
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1 - 100 Employee
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Webmaster
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Apr 2008 - Mar 2010
Creating marketing materials for the sales team (showroom displays, pamphlets, product packaging, etc.), regularly updating the product database with pricing info and updating the website accordingly, serving as a one man creative department, occasionally providing desktop support for employees. Key achievements: • Redesigned the company website which established an online presence • Performed SEO that got website to #1 ranking on Google and Yahoo Creating marketing materials for the sales team (showroom displays, pamphlets, product packaging, etc.), regularly updating the product database with pricing info and updating the website accordingly, serving as a one man creative department, occasionally providing desktop support for employees. Key achievements: • Redesigned the company website which established an online presence • Performed SEO that got website to #1 ranking on Google and Yahoo
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Self employed
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Real Estate
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1 - 100 Employee
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Freelance Designer
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Mar 2005 - Apr 2008
Projects varied greatly but focused on small businesses in the greater Atlanta area, were typically short term and involved building a new website, or redesigning an existing one, performing SEO, new logo design and rebranding of all print materials, and occasionally being brought on full time in a non-design role. Projects varied greatly but focused on small businesses in the greater Atlanta area, were typically short term and involved building a new website, or redesigning an existing one, performing SEO, new logo design and rebranding of all print materials, and occasionally being brought on full time in a non-design role.
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Education
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2003 - 2005
Art Institute of Atlanta
Associate of Arts (A.A.), Interactive Media Design
Community
