Klára Kleplová

The subscription programs manager at National Theatre in Prague
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Location
Prague, Czechia, CZ

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Experience

    • The subscription programs manager
      • Jul 2020 - Present

      - Planning and realizition of subscription programmes - Communication with clients - Coordination of cancellation, refunds and tickets exchanges for a substitue date or for a gift vouchers - Creating annotations for a subscribers brochure - Cooperation within the theatre when creating a subscriptions groups - Creating newsletters in Smartemailing.cz - Planning and realizition of subscription programmes - Communication with clients - Coordination of cancellation, refunds and tickets exchanges for a substitue date or for a gift vouchers - Creating annotations for a subscribers brochure - Cooperation within the theatre when creating a subscriptions groups - Creating newsletters in Smartemailing.cz

    • Auditorium supvervisor
      • Jan 2020 - Apr 2020

      - Supervision of the auditorium staff - Planning and making the monthly schedule of staff shifts - Supervision during the performance, communication with the stage manager and dealing with complaints and managin stress situations - Supervision of the auditorium staff - Planning and making the monthly schedule of staff shifts - Supervision during the performance, communication with the stage manager and dealing with complaints and managin stress situations

    • Bartender
      • Feb 2019 - Nov 2019
    • Czechia
    • Entertainment Providers
    • 1 - 100 Employee
    • Customer support manager
      • Sep 2018 - Sep 2019

      - Communication with clients - Dealing with complaints - Helping with event realization (Weddings, Work parties, birthday celebrations, etc.) - Managing social media - Facebook and Instagram - Communication with clients - Dealing with complaints - Helping with event realization (Weddings, Work parties, birthday celebrations, etc.) - Managing social media - Facebook and Instagram

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Team Supervisor
      • Sep 2015 - Jul 2018

      - Managing the whole team of Food and Beverages department (about 20 people) - Training new staff - Planning and realizing events (Weddings, conferences, work parties, birthday celebrations,etc.) - Managing invoices - Managing the whole team of Food and Beverages department (about 20 people) - Training new staff - Planning and realizing events (Weddings, conferences, work parties, birthday celebrations,etc.) - Managing invoices

    • Asistentka produkce
      • Apr 2014 - Jun 2015

      - Supervize hledištního personálu - Zajištění chodu divadla během představení - Výpomoc při organizaci mezinárodního festivalu Tanec Praha - Supervize hledištního personálu - Zajištění chodu divadla během představení - Výpomoc při organizaci mezinárodního festivalu Tanec Praha

    • Brazil
    • Photography
    • Hledištní personál
      • Jun 2012 - Jun 2015
    • Hledištní personál
      • Sep 2008 - Jun 2013

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