Klára Kleplová
The subscription programs manager at National Theatre in Prague- Claim this Profile
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Experience
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The subscription programs manager
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Jul 2020 - Present
- Planning and realizition of subscription programmes - Communication with clients - Coordination of cancellation, refunds and tickets exchanges for a substitue date or for a gift vouchers - Creating annotations for a subscribers brochure - Cooperation within the theatre when creating a subscriptions groups - Creating newsletters in Smartemailing.cz - Planning and realizition of subscription programmes - Communication with clients - Coordination of cancellation, refunds and tickets exchanges for a substitue date or for a gift vouchers - Creating annotations for a subscribers brochure - Cooperation within the theatre when creating a subscriptions groups - Creating newsletters in Smartemailing.cz
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Auditorium supvervisor
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Jan 2020 - Apr 2020
- Supervision of the auditorium staff - Planning and making the monthly schedule of staff shifts - Supervision during the performance, communication with the stage manager and dealing with complaints and managin stress situations - Supervision of the auditorium staff - Planning and making the monthly schedule of staff shifts - Supervision during the performance, communication with the stage manager and dealing with complaints and managin stress situations
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Bartender
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Feb 2019 - Nov 2019
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MojeParty.cz s.r.o.
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Czechia
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Entertainment Providers
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1 - 100 Employee
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Customer support manager
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Sep 2018 - Sep 2019
- Communication with clients - Dealing with complaints - Helping with event realization (Weddings, Work parties, birthday celebrations, etc.) - Managing social media - Facebook and Instagram - Communication with clients - Dealing with complaints - Helping with event realization (Weddings, Work parties, birthday celebrations, etc.) - Managing social media - Facebook and Instagram
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Holiday Inn Aylesbury
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United Kingdom
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Hospitality
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1 - 100 Employee
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Team Supervisor
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Sep 2015 - Jul 2018
- Managing the whole team of Food and Beverages department (about 20 people) - Training new staff - Planning and realizing events (Weddings, conferences, work parties, birthday celebrations,etc.) - Managing invoices - Managing the whole team of Food and Beverages department (about 20 people) - Training new staff - Planning and realizing events (Weddings, conferences, work parties, birthday celebrations,etc.) - Managing invoices
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Asistentka produkce
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Apr 2014 - Jun 2015
- Supervize hledištního personálu - Zajištění chodu divadla během představení - Výpomoc při organizaci mezinárodního festivalu Tanec Praha - Supervize hledištního personálu - Zajištění chodu divadla během představení - Výpomoc při organizaci mezinárodního festivalu Tanec Praha
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Studio DVA
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Brazil
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Photography
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Hledištní personál
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Jun 2012 - Jun 2015
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Hledištní personál
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Sep 2008 - Jun 2013
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