Experience

YourCause from Blackbaud

• United States
• Software Development
• 1 - 100 Employee

• Account Executive, Corporate Impact

  • Jun 2022 - Present

  Honored to partner with members of our Global Good Network to elevate employee engagement, DE&I, and ESG initiatives within their corporation. Honored to partner with members of our Global Good Network to elevate employee engagement, DE&I, and ESG initiatives within their corporation.



Concord Hospitality Enterprises

• United States
• Hospitality
• 700 & Above Employee

• General Manager

  • Apr 2019 - Jun 2022

  Courtyard Knoxville West/Bearden --- -Managed day to day operation of 124 guestroom property with 1500 sq ft of meeting space. -Consistently operated in the top 10% of all Courtyard by Marriott properties as it related to guest satisfaction. -Recipient of the 2021 Hotel Excellent Award - Select Service, in recognition of GOP, Guest Satisfaction Scores, and RevPar Index. -Recipient of one of the 2021 Regional Cornerstone Awards in recognition of culture built on… Show more Courtyard Knoxville West/Bearden --- -Managed day to day operation of 124 guestroom property with 1500 sq ft of meeting space. -Consistently operated in the top 10% of all Courtyard by Marriott properties as it related to guest satisfaction. -Recipient of the 2021 Hotel Excellent Award - Select Service, in recognition of GOP, Guest Satisfaction Scores, and RevPar Index. -Recipient of one of the 2021 Regional Cornerstone Awards in recognition of culture built on property. -Recipient of one of the 2019 Regional Cornerstone Awards in recognition of market share.

• Director of Sales

  • May 2017 - Apr 2019

  Courtyard Knoxville West/Bearden --- -Responsible for driving RevPAR and increasing market share in a competitive market. -Led sales team to consistently meet and exceed sales goals. -Fostered business relationships with all corporate accounts. -Recipient of one of the 2018 Regional Cornerstone Awards in recognition of RevPar Index.



McKibbon Hospitality

• United States
• Hospitality
• 300 - 400 Employee

• Sales Manager

  • Feb 2016 - May 2017

  Booking corporate and group travel for six properties in West Knoxville: Courtyard by Marriott, Residence Inn by Marriott, TownePlace Suites by Marriott, SpringHill Suites by Marriott, Homewood Suites by Hilton, and Hampton Inn and Suites by Hilton. Responsible for the relationship management of corporate clients and travel managers for the following segments: Finance, Education, Manufacturing, Construction, Transportation/Logistics, Production. Booking corporate and group travel for six properties in West Knoxville: Courtyard by Marriott, Residence Inn by Marriott, TownePlace Suites by Marriott, SpringHill Suites by Marriott, Homewood Suites by Hilton, and Hampton Inn and Suites by Hilton. Responsible for the relationship management of corporate clients and travel managers for the following segments: Finance, Education, Manufacturing, Construction, Transportation/Logistics, Production.



Kimpton Hotels & Restaurants

• United States
• Hospitality
• 700 & Above Employee

• Conference Services Manager - The Brice Hotel

  • Mar 2015 - Jan 2016

  -Liaison between hotel operating departments and client -Coordinate meetings + conferences accurately, providing detailed information to all hotel operating departments and client -Coordinate menu arrangements meeting and exceeding client needs, while maximizing the revenue potential for the hotel -Work closely with Sales + Catering Coordinator to obtain rooming lists and making group reservations -Assist in off-site activity planning for the group -Complete Resumes every week… Show more -Liaison between hotel operating departments and client -Coordinate meetings + conferences accurately, providing detailed information to all hotel operating departments and client -Coordinate menu arrangements meeting and exceeding client needs, while maximizing the revenue potential for the hotel -Work closely with Sales + Catering Coordinator to obtain rooming lists and making group reservations -Assist in off-site activity planning for the group -Complete Resumes every week and distribute internally, outlining very specific group details -Run weekly Resume Meeting with all Managers -Prepare all BEOs for meetings + conferences and continually be in contact with client for any changes -Work cohesively with all operating departments to create the most memorable experience for meetings + conferences -Work cohesively with any outside vendors to create a seamless event for client -Continuously working with accounting to ensure deposits are collected when contracted -Final Bill review with client -Process all invoices pertaining to any event planned Show less -Liaison between hotel operating departments and client -Coordinate meetings + conferences accurately, providing detailed information to all hotel operating departments and client -Coordinate menu arrangements meeting and exceeding client needs, while maximizing the revenue potential for the hotel -Work closely with Sales + Catering Coordinator to obtain rooming lists and making group reservations -Assist in off-site activity planning for the group -Complete Resumes every week… Show more -Liaison between hotel operating departments and client -Coordinate meetings + conferences accurately, providing detailed information to all hotel operating departments and client -Coordinate menu arrangements meeting and exceeding client needs, while maximizing the revenue potential for the hotel -Work closely with Sales + Catering Coordinator to obtain rooming lists and making group reservations -Assist in off-site activity planning for the group -Complete Resumes every week and distribute internally, outlining very specific group details -Run weekly Resume Meeting with all Managers -Prepare all BEOs for meetings + conferences and continually be in contact with client for any changes -Work cohesively with all operating departments to create the most memorable experience for meetings + conferences -Work cohesively with any outside vendors to create a seamless event for client -Continuously working with accounting to ensure deposits are collected when contracted -Final Bill review with client -Process all invoices pertaining to any event planned Show less



Interstate Hotel & Resorts, Now part of Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Food & Beverage Manager

  • Mar 2014 - Mar 2015

  Courtyard by Marriott Charleston Historic District --- -Work as a team with Food & Beverage Director to keep F&B department fully functioning while maximizing capabilities and service opportunities -Supervising and motivating Bistro and Banquet staff throughout all shifts -Set up and break down of all banquets and events on site -Working closely with Sales team to communicate and execute events -Continual training of both Courtyard Marriott Standards and Interstate Hotels… Show more Courtyard by Marriott Charleston Historic District --- -Work as a team with Food & Beverage Director to keep F&B department fully functioning while maximizing capabilities and service opportunities -Supervising and motivating Bistro and Banquet staff throughout all shifts -Set up and break down of all banquets and events on site -Working closely with Sales team to communicate and execute events -Continual training of both Courtyard Marriott Standards and Interstate Hotels Standards across staff -Food & Beverage Ordering, working with local vendors to ensure we are carrying fresh and local product -Monthly Inventories -Food & Beverage Costs -LobsterInk Trained Show less Courtyard by Marriott Charleston Historic District --- -Work as a team with Food & Beverage Director to keep F&B department fully functioning while maximizing capabilities and service opportunities -Supervising and motivating Bistro and Banquet staff throughout all shifts -Set up and break down of all banquets and events on site -Working closely with Sales team to communicate and execute events -Continual training of both Courtyard Marriott Standards and Interstate Hotels… Show more Courtyard by Marriott Charleston Historic District --- -Work as a team with Food & Beverage Director to keep F&B department fully functioning while maximizing capabilities and service opportunities -Supervising and motivating Bistro and Banquet staff throughout all shifts -Set up and break down of all banquets and events on site -Working closely with Sales team to communicate and execute events -Continual training of both Courtyard Marriott Standards and Interstate Hotels Standards across staff -Food & Beverage Ordering, working with local vendors to ensure we are carrying fresh and local product -Monthly Inventories -Food & Beverage Costs -LobsterInk Trained Show less



Auro Hotels

• United States
• Hospitality
• 200 - 300 Employee

• Restaurant Supervisor

  • Oct 2013 - Mar 2014

  Courtyard by Marriott Charleston Waterfront --- -Daily support for breakfast service -Responsible for invoices and inventories -Run monthly staff training with Manager -Point of contact day-of for banquets, assist in setup and breakdown of events -FOSSE trained -Micros POS trained -ServSafe Manager Certified -ServSafe Alcohol Certified *cross-trained as Guest Service Agent - Front Desk Courtyard by Marriott Charleston Waterfront --- -Daily support for breakfast service -Responsible for invoices and inventories -Run monthly staff training with Manager -Point of contact day-of for banquets, assist in setup and breakdown of events -FOSSE trained -Micros POS trained -ServSafe Manager Certified -ServSafe Alcohol Certified *cross-trained as Guest Service Agent - Front Desk



Patrick Properties Hospitality Group

• United States
• Events Services
• 1 - 100 Employee

• Banquet Captain

  • Jan 2012 - Aug 2013

  Events Intern from January - May which included: -attending client tastings at FISH Restaurant -trained to use Caterease -trained as a staff member/banquet captain -attending events and assist Event Managers in creating timelines, staff assignments, expo sheets Hired on as Banquet Captain May 2012: -Set-up and breakdown of events -Know timeline and BEO for each event -Work with vendors/planners before, during, and after event -Lead staff through each event and… Show more Events Intern from January - May which included: -attending client tastings at FISH Restaurant -trained to use Caterease -trained as a staff member/banquet captain -attending events and assist Event Managers in creating timelines, staff assignments, expo sheets Hired on as Banquet Captain May 2012: -Set-up and breakdown of events -Know timeline and BEO for each event -Work with vendors/planners before, during, and after event -Lead staff through each event and assist Event Managers -Lead plated and stationed banquets/events -Assist in training event interns before, during, and after events Show less Events Intern from January - May which included: -attending client tastings at FISH Restaurant -trained to use Caterease -trained as a staff member/banquet captain -attending events and assist Event Managers in creating timelines, staff assignments, expo sheets Hired on as Banquet Captain May 2012: -Set-up and breakdown of events -Know timeline and BEO for each event -Work with vendors/planners before, during, and after event -Lead staff through each event and… Show more Events Intern from January - May which included: -attending client tastings at FISH Restaurant -trained to use Caterease -trained as a staff member/banquet captain -attending events and assist Event Managers in creating timelines, staff assignments, expo sheets Hired on as Banquet Captain May 2012: -Set-up and breakdown of events -Know timeline and BEO for each event -Work with vendors/planners before, during, and after event -Lead staff through each event and assist Event Managers -Lead plated and stationed banquets/events -Assist in training event interns before, during, and after events Show less



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Banquet and Event Operations Intern - Renaissance Downtown Charleston Historic District

  • Jan 2013 - May 2013

  -Assist with setup and breakdown of events -Attend client tastings -Shadow Sales, F&B, and Event Managers -Help manage banquet staff -Assist with setup and breakdown of events -Attend client tastings -Shadow Sales, F&B, and Event Managers -Help manage banquet staff



College of Charleston

• United States
• Higher Education
• 700 & Above Employee

• Vice President - Charleston 40 Tour Guides

  • 2010 - Apr 2013

  Member Since Fall 2010 Vice President Since Fall 2012 -responsible for membership standards and constitutional reinforcement -planning and executing New Member Retreat, Semi-Formal, and various events throughout the academic year -new this year: our first College of Charleston Campus Leaders Event -we donated 230 lbs. of food to the Lowcountry Food Bank Member Since Fall 2010 Vice President Since Fall 2012 -responsible for membership standards and constitutional reinforcement -planning and executing New Member Retreat, Semi-Formal, and various events throughout the academic year -new this year: our first College of Charleston Campus Leaders Event -we donated 230 lbs. of food to the Lowcountry Food Bank