Experience

Wilderness Inquiry

• United States
• Travel Arrangements
• 1 - 100 Employee

• Sea Kayak Guide

  • May 2022 - Present

  Lead 4-5 day sea kayak expeditions with groups of 10 or more people of varying ages, backgrounds, and abilities. Planned daily logistics, prepared meals, and drove van with single-axle trailer. ACA level 3 kayak certified, WFA certified. Lead 4-5 day sea kayak expeditions with groups of 10 or more people of varying ages, backgrounds, and abilities. Planned daily logistics, prepared meals, and drove van with single-axle trailer. ACA level 3 kayak certified, WFA certified.



AmeriCorps NCCC

• United States
• Government Administration
• 700 & Above Employee

• FEMA Corps Member

  • Jul 2021 - Jan 2022

  Participated in a team-based national service program with the Federal Emergency Management Agency(FEMA). Implemented service projects alongside a team of seven individuals to provide relief before, after, and during disasters. Served as a DSA Specialist to provide support and information about FEMA assistance to survivors impacted by Hurricane IDA in Louisiana. Registered individuals, updated application case files, and provided referrals to local agencies for survivors. Canvassed affected neighborhoods to provide door-to-door assistance. Implored ArcGIS to map outreach data. Served as a Public Assistance Correspondence Manager in the FEMA Region 9 branch office. Cataloged and filed correspondence for review and closeout purposes of public infrastructure grants. Parsed documents for records management purposes in order to closeout disasters and allow easier access for auditing and accuracy purposes. Performed duties as the LAA Representative to facilitate professional development training to fellow members, such as, resume workshops, and mock interviews. Functioned as the Community Relations Representative to create social media content, and other outreach materials. Show less



Various Locations

• Key West, Florida

• Server, Hostess

  • Aug 2016 - Aug 2020

  Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings. Trained new servers and floor staff on the restaurant’s expectations and protocols, managed closing duties. Performed wedding and catering services. Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings. Trained new servers and floor staff on the restaurant’s expectations and protocols, managed closing duties. Performed wedding and catering services.



After, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Contact Center Coordinator Intern

  • May 2019 - Aug 2019

  Assisted in lock box operations for warranty marketing and analytics company. Sent insurance registration letters, confirmation receipts, and processed payments. Corresponded via mail and email to unsatisfied customers Assisted in lock box operations for warranty marketing and analytics company. Sent insurance registration letters, confirmation receipts, and processed payments. Corresponded via mail and email to unsatisfied customers



KEYS LEARNING CENTER INC

• United States

• Student Operations Manager and Tutor

  • Oct 2016 - Aug 2017

  Tutored and mentored children and young adults ages, 6 - 18, in a variety of subjects. Coordinated schedules and processed payroll for fellow tutors. Prepared food sales expense reports. Tutored and mentored children and young adults ages, 6 - 18, in a variety of subjects. Coordinated schedules and processed payroll for fellow tutors. Prepared food sales expense reports.