Keith Duncan

Manager, Projects and Business Services at Shine Lawyers
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Portuguese Elementary proficiency
  • Chinese Elementary proficiency
  • Korean Elementary proficiency

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Raphael Hammel

If you don't know Keith, meet him. It's well worth it. Keith is a multi-talented person who is always ready to help get stuff done. He challenges the status quo and tinkers to find solutions. Keith is passionate and is a self-learner, which means no task will ever be more than "something new to learn" for him. Beyond his professional skills, Keith is lots of fun to work with and a true team-player who's there for you when you need him, regardless of his own predicament. In a nutshell: he's the kind of guy you want on your team.

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Experience

    • Australia
    • Law Practice
    • 700 & Above Employee
    • Manager, Projects and Business Services
      • Apr 2019 - Present

    • Australia
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Developer Partner Program Lead
      • Nov 2017 - Apr 2019

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Head of Reporting and Analytics
      • Aug 2015 - Nov 2017

    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant, Marketing Operations
      • Nov 2014 - Jul 2015

      I was responsible for refining the data analytical techniques to our Marketing Operations team and bringing analytical insight to other marketing areas. Additionally, I was involved with assisting with the organisation and coordination of internal marketing campaigns; production of creative assets including graphic design and video production.

    • Senior Consultant, Deloitte Analytics
      • Mar 2012 - Nov 2014

      Since joining Deloitte in early 2012, I have worked with infrastructure, transport, mining, pharmaceutical and government clients. The nature of the projects has been diverse, including risk quantification, transport analysis, project management for a large business divestiture and tax and financial analyses.

    • United Kingdom
    • Public Safety
    • 700 & Above Employee
    • Global Marine Sales
      • Jul 2009 - Mar 2012

      Working with key global stakeholders, I was responsible for systems development; the development, maintenance and global rollout of Salesforce (Lloyd’s Register’s chosen CRM application); and, customer survey implementation (NPS).Also responsible for the coordination of the large account management campaign and large bid development, undertaking training in both Miller Heimann Bluesheet and Goldsheet methodologies.

    • Business Information Manager
      • Jul 2007 - Jun 2009

      Responsible for the development and maintenance of business information systems in China and South Korea. Communications and business development responsibilities including development of dual Chinese and English language website, leads coordination across China and South Korea.

    • Leads Manager
      • Jun 2004 - Jun 2007

      Responsible for business development coordination of new leads and opportunities, connecting shipowners and shipyards. As part of this role, I developed and maintained a CRM system.

    • Australia
    • Maritime
    • 300 - 400 Employee
    • ISPS Implementation Manager
      • May 2003 - Jun 2004

      Responsible for the development and approval of the ISPS Code Ship Security Plans (SSPs) for the fleet of 20 vessels, trading globally. The SSPs were successfully implemented and all 20 vessels of the fleet were issued with their International Ship Security Certificate one month earlier than originally planned. Responsible for the development and approval of the ISPS Code Ship Security Plans (SSPs) for the fleet of 20 vessels, trading globally. The SSPs were successfully implemented and all 20 vessels of the fleet were issued with their International Ship Security Certificate one month earlier than originally planned.

    • United Kingdom
    • Public Safety
    • 700 & Above Employee
    • Ship Surveyor
      • Oct 1999 - Sep 2002

      Ship surveyor with Lloyd's Register, undertaking training in Newcastle (UK), Gosport, London, Portugal, China and South Korea. Ship surveyor with Lloyd's Register, undertaking training in Newcastle (UK), Gosport, London, Portugal, China and South Korea.

Education

  • Newcastle University
    Master of Engineering (M.Eng.), Marine Technology
    1994 - 1998

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