Klaus Ernst

Founder at Piercing China
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Contact Information
us****@****om
(386) 825-5501
Location
TH
Languages
  • German Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Thai Limited working proficiency

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Experience

    • Thailand
    • Wholesale Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Founder
      • Jan 2023 - Present

    • Operation Manager
      • Dec 2012 - May 2021

      Overview the work done by all departments in Acha (www.achadirect.com) focusing on overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods and services for Acha. Resposible for ensuring that business operations are efficient in terms of using as few resources as possible, and effective in terms of meeting customer requirements to increase long term profitabilty. Which in resume means to manage the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). Show less

    • Sales Supervisor
      • Feb 2012 - Dec 2012

      Ensure customer satisfaction is up to the high standard expected by our customer Control all sales & marketing activities Responsible for budget control Developing and introducing of new Products Responsible for all training conducted for the sales team Responsible for the creation of new processes to make the work of the sales team more effective Ensure customer satisfaction is up to the high standard expected by our customer Control all sales & marketing activities Responsible for budget control Developing and introducing of new Products Responsible for all training conducted for the sales team Responsible for the creation of new processes to make the work of the sales team more effective

    • German & Spanish Sales Representative
      • Dec 2010 - Feb 2012

    • Hotel Manager
      • Sep 2009 - Mar 2011

    • Assistant Manager for the Spanish Speaking Market
      • Jan 2008 - May 2009

      Responsibilities: • Building relationship with key accounts from Spain and Latin America • Designing programs according to the request of the clients • Calculating cost and selling prices for programs and excursions • Creating special activities for incentive programs • Inspecting hotels and controlling the quality of the services to ensure the satisfaction of the travelers • Developing and realizing promotional activities (mailing, sales trips, site inspection with customer) • Administrating all sales for the Spanish market and preparing regular sales report for the direction Show less

    • F&B Managment Trainee
      • Jun 2006 - Dec 2006

Education

  • Hotel School of Santa Brígida (Gran Canaria)
    Bachelor, Hotel Managment
    2003 - 2006
  • IES Arguineguin
    High School
    1997 - 1999

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