Experience

Ruth's Hospitality Group Inc.,

• United States
• Hospitality
• 1 - 100 Employee

• Customer service representative/server

  • Nov 2011 - Present

  Customer service. Successful record of problem solving. Work with guests and customers to assess their needs, provide information or assistance, satisfy their expectations; knowledge of the available products and services; committed to providing quality products and services. Customer service. Successful record of problem solving. Work with guests and customers to assess their needs, provide information or assistance, satisfy their expectations; knowledge of the available products and services; committed to providing quality products and services.



American Diabetes Association

• United States
• Non-profit Organizations
• 700 & Above Employee

• Human Resources Intern

  • May 2014 - Nov 2014

  Fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software usage, as well as Internet research. Strong communication skills. Experience using Hodes iQ talent acquisition and management solution software. Record keeping and confidentiality; computer software for word processing, spreadsheets, presentation, and/or statistics. Business letter writing; report and presentation writing; and good business practices. Partner with management to formulate business plans, staffing objectives, human resource policies and procedures. Review resume, post positions on career site, enter I.T. Tickets for new hires, work with social media sites, communicate with nationwide hiring managers, internet research, project assistance, assistance with camp hiring processes. Show less



interesse international inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• In-flight Interpreter (Assigned to work for United Airlines)

  • Mar 2009 - Feb 2010

  Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Provided information by answering questions and requests. Joined various professional development activities, used various operating systems in providing services to customers or clients, supported difficult interpreting situations. Provided understanding, professionalism, courtesy, tact, empathy, concern, and politeness to other people; developed and maintained effective relationships with others; have experience effectively dealing with individuals who were difficult, hostile, or distressed; related well to people from varied backgrounds and different situations; positively contributed to a team effort; was sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Oral Communication - Expressed information to individuals or groups effectively, taking into account the audience and nature of the information ; made clear and convincing oral presentations; listened to others, attended to nonverbal cues, and responded appropriately. Show less



PNC

• Travel Arrangements
• 1 - 100 Employee

• Bank Teller

  • Jan 2007 - Mar 2009

  Processed deposits to members’ accounts on an automated teller system, branch teller equipment, verifying cash and endorsements and providing members with receipts. Secured the teller equipment, keys, change fund, money orders, travelers checks and operating cash drawers daily. Cashed drafts ensuring all procedures have been followed. Sold money orders and traveler's checks and made records of each sale. Balanced cash drawer with the teller equipment and prepared settlement sheet daily. Prepared cash transfer receipt to indicate amount and denomination of cash required and verified totals received before signing the receipt. Operated and maintained teller equipment in accordance with policies and procedures and notified Head Teller or Manager if the equipment was not operating properly. Assisted Head Teller in closeout procedures and secured cash drawer before leaving each day. Show less