Experience

One Albania

• Albania
• Telecommunications
• 700 & Above Employee

• Project Manager

  • Sep 2023 - Present

  Tirana, Tirana, Albania Setting project timeline Monitoring project deliverables Updating relevant stakeholders or team members on the project's progress Coaching and supporting project team members with tasks assigned to them

• Exclusive Channels Senior Sales Area Manager

  • Mar 2023 - Present

  Tirana, Albania

• Sales Area Manager

  • Aug 2022 - Mar 2023

  Tirana

• Sales Trainer

  • Aug 2020 - Aug 2022

  Tirana, Albania • Training of the Commercial Division employees about new/existing procedures, services, products, and applications. • On the job training face-to-face to identify areas for improvement. Maximizing the effectiveness of the sales representatives and sales associates by determining and solving their training needs. • Face-to-face training to identify areas for improvement, using effective and efficient methods of teaching while focusing on the individual needs of each… Show more • Training of the Commercial Division employees about new/existing procedures, services, products, and applications. • On the job training face-to-face to identify areas for improvement. Maximizing the effectiveness of the sales representatives and sales associates by determining and solving their training needs. • Face-to-face training to identify areas for improvement, using effective and efficient methods of teaching while focusing on the individual needs of each participant. • Creating and update accordingly the main training presentations and materials when new services or products are launched. • Collaborating with Shops, Products, Services & Marketing Department. • Taking part in different training and workshops for collecting information regarding new services and products. • Testing every new product or service that will be used by the Sales representative. • Taking care for arranging the training facilities (training schedules, rooms, tools, materials, hard and software, etc.). • Updating Sales Trainer materials with the necessary information in real time.



EMI Coaching & Consulting

• Business Sales Coach

  • Apr 2022 - Present

  Tirana, Albania



Philip Morris International

• Switzerland
• Tobacco Manufacturing
• 700 & Above Employee

• IQOS Sales Expert

  • Mar 2019 - Aug 2020

  Tirana, Albania • Identify and understand adult consumers and address their needs. • Inform adult consumers in the IQOS Zone about IQOS in accordance with the law, • Sell IQOS and related Products in the IQOS zones and perform activities including Consumer Registration and Costumer Care. • Build and Maintain relations with adults’ consumers. • Receive and deal with adult consumers’ complaints in the IQOS Zones and Respond to their inquiries • Point of Sales programs

• Sales Representative

  • Aug 2016 - Mar 2019

  Albania Presenting, promoting and selling products/services using solid arguments to existing and prospective customers Performing cost-benefit and analysing of existing/potential customers to meet their needs Expediting the resolution of customer problems and complaints to maximize satisfaction Achieving agreed upon sales targets and outcomes within schedule Coordinating sales effort with team members and other departments



Ipsos

• France
• Market Research
• 700 & Above Employee

• Market Researcher

  • Aug 2016 - Nov 2016

  Tirana, Albania • Identify and understand adult consumers and address their needs. • Inform adult consumers in the IQOS Zone about IQOS in accordance with the law, • Sell IQOS and related Products in the IQOS zones and perform activities including Consumer Registration and Costumer Care. • Build and Maintain relations with adults’ consumers. • Receive and deal with adult consumers’ complaints in the IQOS Zones and Respond to their inquiries • Point of Sales programs

• Sales Promoter

  • Jun 2016 - Aug 2016

  Tirana, Albania



ABCom ltd

• United Kingdom
• Investment Management
• 1 - 100 Employee

• Sales Representative

  • Sep 2013 - Jun 2016

  Tirana, Albania • Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers door to door • Identifying interest and understand customer needs and requirements. Achieve sales, profit, and market share targets within territory and areas. Develop a profound understanding of customer needs via consultative Selling, recognized expertise, and trust with customers, within assigned market area. • Distributing brochures, flyers etc. to source new sales… Show more • Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers door to door • Identifying interest and understand customer needs and requirements. Achieve sales, profit, and market share targets within territory and areas. Develop a profound understanding of customer needs via consultative Selling, recognized expertise, and trust with customers, within assigned market area. • Distributing brochures, flyers etc. to source new sales opportunities. Provided good services to customers and maintained good relationship with them • Contributing to the development of the promotional planning system Communicated all ad information to asset managers and category managers Responsible to support the team • Outbound calls. • Supporting clients for installing the router /decoder. Show less