Klara Trautner
Social Media Specialist at Wiener Linien- Claim this Profile
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Deutsch Native or bilingual proficiency
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Englisch Full professional proficiency
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Bio
Experience
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Wiener Linien
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Austria
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Urban Transit Services
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500 - 600 Employee
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Social Media Specialist
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Feb 2023 - Present
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UNIQA Insurance Group AG
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Austria
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Insurance
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700 & Above Employee
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Head of Channel Desk
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Dec 2020 - Sep 2022
- Channel and budget responsibility for communication channels (PR, events, internal communication and social media)- Management of the eight-person channel desk team- Redesign of UNIQA's communications department into a "UNIQA Media House" by adapting and implementing a Corporate Newsroom concept with the entire communication team- Co-Lead Corporate Newsroom with Head of Content Desk: Strategic and operational management of the Media House- Development and implementation of UNIQA's channel strategies and group-wide guidelines for consistent communication- Head of Content Desk - control of content production, distribution and analysis as well as distribution of work assignments; decision on preparation and prioritization of content to be communicated in the channels- Final responsibility for the format- and channel-appropriate implementation of the main topics in the channels- Communications consulting & content creation for board members- Leading editorial meetings and team workshops- Establishment and management of an editorial planning system for long-, medium- and short-term topic planning as well as for ensuring editorial workflows in the media house- Conception, implementation and direction of internal communication formats - Responsible for crisis communications Show less
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Interim Head of Communication
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Jul 2020 - Dec 2020
- Management of the 12-member UNIQA communications team (PR, events, internal communications, social media)- Development and implementation of the communication concept for the new corporate strategy "UNIQA 3.0"- Responsible for crisis communications
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Lead Social Media
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Apr 2019 - Dec 2020
- Head of UNIQA's four-person social media team- Responsible for social media strategy & budgets- Content Creation with focus on storytelling and push for video content- Conception, implementation, success monitoring and analysis of social media campaigns- Structure, setup and implementation of Employer Branding strategies with focus on LinkedIn- Coordinating Influencer Relation campaigns on the topics health, security and minimization of risks- Workshops & trainings
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The Tomorrow Tribe
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Austria
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Business Consulting and Services
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1 - 100 Employee
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Head of Content & Community
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Jan 2017 - Mar 2019
- Leading and developing the editorial team (4-8 people) inlcuding skill analysis,team setup and structure.- Responsible for leading and consulting national and international clients (amongst others: Austrian Airlines, Jack Daniel's, Merz Austria, Unibail Rodamco, Lancôme, Garnier, Nikon, Raiffeisen). - Developing integrated strategies as well as focus campaigns over all digital channels and touchpoints with special focus on customer experience. - Special projects regarding crisis communication, employer branding and communicative innovation.- Working with methods as Design Thinking, touchpoint hacking, community building, agile marketing, facilitation & various brainstorming techniques. - Facilitation of workshops & trainings. Show less
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Editor Social Media
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May 2016 - Jan 2017
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the Lounge interactive design GmbH
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Advertising Services
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1 - 100 Employee
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Social Media / Content / Project Manager
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Jan 2012 - Apr 2016
- In charge of developing and establishing the Social Media Marketing branch of the company - Social Media strategy & content development for companies such as Austrian Wine Marketing and Arge2Rad - Content creation & management for websites such as nestroypreis.at - Project management for events and film productions; clients included SPÖ Rathausclub, Arge2Rad - Social Media coach and project coordinator for future-spirit.at, a initiative to facilitate social projects of teenagers - In charge of developing and establishing the Social Media Marketing branch of the company - Social Media strategy & content development for companies such as Austrian Wine Marketing and Arge2Rad - Content creation & management for websites such as nestroypreis.at - Project management for events and film productions; clients included SPÖ Rathausclub, Arge2Rad - Social Media coach and project coordinator for future-spirit.at, a initiative to facilitate social projects of teenagers
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Die Ganze Woche
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Wien
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Editor
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Dec 2008 - Nov 2011
- Editor at Austria's biggest weekly newspaper - In charge of four main sections: Portraits, "Lebensart", Society and Entertainment - Editor at Austria's biggest weekly newspaper - In charge of four main sections: Portraits, "Lebensart", Society and Entertainment
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Education
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FHW Fachhochschul-Studiengänge Betriebs- und Forschungseinrichtungen der Wiener Wirtschaft
Master of Arts (MA), Journalismus