Experience

Maven Clinic

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Senior Product Manager

  • Oct 2022 - Present

• Product Manager

  • Nov 2021 - Oct 2022



Digital Diagnostics

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Product Manager

  • Aug 2020 - Nov 2021

  Joined via acquisition in Aug 2020, I quickly established a leadership role in the product team. I PM'ed for three agile teams, focused on strategic alignment and rigorous prioritization. I engaged internal and external stakeholders, partnered with my technical counterparts to deliver quality software, and mentored other members of the team. Products I built include image-based machine learning diagnostics, telehealth triage, and supporting infrastructure for providers and payors. Focal areas… Show more Joined via acquisition in Aug 2020, I quickly established a leadership role in the product team. I PM'ed for three agile teams, focused on strategic alignment and rigorous prioritization. I engaged internal and external stakeholders, partnered with my technical counterparts to deliver quality software, and mentored other members of the team. Products I built include image-based machine learning diagnostics, telehealth triage, and supporting infrastructure for providers and payors. Focal areas included: regulated medical device (SaMD), decreasing friction in user workflows, integrations, and architectural and tech-stack improvements. Show less Joined via acquisition in Aug 2020, I quickly established a leadership role in the product team. I PM'ed for three agile teams, focused on strategic alignment and rigorous prioritization. I engaged internal and external stakeholders, partnered with my technical counterparts to deliver quality software, and mentored other members of the team. Products I built include image-based machine learning diagnostics, telehealth triage, and supporting infrastructure for providers and payors. Focal areas… Show more Joined via acquisition in Aug 2020, I quickly established a leadership role in the product team. I PM'ed for three agile teams, focused on strategic alignment and rigorous prioritization. I engaged internal and external stakeholders, partnered with my technical counterparts to deliver quality software, and mentored other members of the team. Products I built include image-based machine learning diagnostics, telehealth triage, and supporting infrastructure for providers and payors. Focal areas included: regulated medical device (SaMD), decreasing friction in user workflows, integrations, and architectural and tech-stack improvements. Show less



3Derm Systems

• Medical Device
• 1 - 100 Employee

• Director of Product Operations

  • Sep 2018 - Aug 2020

  Expanding my role to larger projects, I directed cross-functional, technical and non-technical projects within R&D, product, engineering, and operations. Products under my domain included machine learning diagnostics, telehealth, and image capture protocols. I also managed clinical trials and served as principal investigator (PI) for two federal research SBIR/STTR grants. Some key results include: - Led product development of COVID at home adaptation to teledermatology system, design… Show more Expanding my role to larger projects, I directed cross-functional, technical and non-technical projects within R&D, product, engineering, and operations. Products under my domain included machine learning diagnostics, telehealth, and image capture protocols. I also managed clinical trials and served as principal investigator (PI) for two federal research SBIR/STTR grants. Some key results include: - Led product development of COVID at home adaptation to teledermatology system, design to deployment in six weeks. - Oversaw all deployment, maintenance, and support to teledermatology system that has created over $300k in Medicaid & Medicare savings for Massachusetts health systems.

• Technical Program Manager

  • Sep 2016 - Aug 2018

  I pivoted to healthcare, joining an early stage team at MVP launch to help bring the product to stability and expand to future product lines. A dual role in technical operations and product gave me first hand experience in identifying and prioritizing customer pain points, leading stakeholder engagement, and establishing processes to enable scale. Some key results include: - Built out support, inventory, and management infrastructure and procedures that are largely still used 4 years… Show more I pivoted to healthcare, joining an early stage team at MVP launch to help bring the product to stability and expand to future product lines. A dual role in technical operations and product gave me first hand experience in identifying and prioritizing customer pain points, leading stakeholder engagement, and establishing processes to enable scale. Some key results include: - Built out support, inventory, and management infrastructure and procedures that are largely still used 4 years later. - Established a pipeline of customer and quality feedback, leading the product's transformation from MVP to stability



Edmodo

• United States
• E-Learning Providers
• 1 - 100 Employee

• Product Analyst

  • Feb 2015 - Jun 2016

  This role taught me how to perform quantitative and qualitative analysis to inform the product roadmap, both within a specific product line and holistically across the organization. Skill set includes: KPI creation, A/B testing, data visualization (Tableau), ETL support (SQL, Hadoop). Some key results include: - Reduced funnel friction in new platform's first six months via regular A/B testing - Taught ~25% of employees SQL, establishing a culture of self-service and data-driven… Show more This role taught me how to perform quantitative and qualitative analysis to inform the product roadmap, both within a specific product line and holistically across the organization. Skill set includes: KPI creation, A/B testing, data visualization (Tableau), ETL support (SQL, Hadoop). Some key results include: - Reduced funnel friction in new platform's first six months via regular A/B testing - Taught ~25% of employees SQL, establishing a culture of self-service and data-driven decision making

• Enterprise Support Specialist

  • May 2013 - Feb 2015

  In this role, I built a foundational understanding of how SaaS applications work, when/how they break, how to translate requirements between business and technical stakeholders, and how to identify the key requirements buried within a customer request. I wrote user stories, gathered data to support their prioritization, and collaborated with engineers to identify feasible solutions. Some key results include: - Served as the primary technical contact for 3 of the 5 largest U.S. school… Show more In this role, I built a foundational understanding of how SaaS applications work, when/how they break, how to translate requirements between business and technical stakeholders, and how to identify the key requirements buried within a customer request. I wrote user stories, gathered data to support their prioritization, and collaborated with engineers to identify feasible solutions. Some key results include: - Served as the primary technical contact for 3 of the 5 largest U.S. school districts - Created a Support-in-the-loop deployment process that raised the quality of code deployed and minimized shipped bugs and roll-backs